Agat
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Business hours
Open until 19:00
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Улица Генерала Ивановского
330 m
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74 reviews
January 7
We came to the dry cleaning of the back row of seats. The cat was being transported, it was naughty, it was necessary to remove the smell. They took off the seat and sent it for cleaning. I needed a seat and a panel under the rear window. We rubbed the panel with a brush and there doesn't seem to be any smell. But the seat is, of course, yes, workers… They washed him, threw him on the dirty floor with the upholstery to the floor, and told him to pick him up the next day. They told him to throw it on the floor, not only was it standing on the mud, it still wouldn't dry. The warm air rises up. In the end, they put it on a bucket. The next day we came to pick it up - of course, nothing was dry. Lying on the floor again, they obviously needed a bucket.… He gives away the dirty seat, they told him to clean it from the dirt, he rubbed it again with a brush, gave it back. As a result, the seat is wet, and now it stinks of mustiness even more than it stank of cat urine. I don't recommend it. There are some disabled people working. 30 rubles in the trash, and you'll have to wash it all over again.
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November 26, 2024
I went to this car wash, took the complex, as if there were no questions about the body, everything was washed well, the disks were also washed, dried, but the mats from the word were not even wiped, the thresholds of the arch of the car were not wiped, if winter everything would freeze, but this is not to say that it was a minus, since it was necessary to do it yourself to specify, and there was no time to check everything, as if I would be satisfied, but you can try to go to another car wash.
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July 19, 2024
Good afternoon! I always went to this car wash before, everything was always fine, both the price and the work of the staff! But when I arrived at the car wash on 10. 07. 2024, I saw partially new staff. I drove into the box, said that I had a standard car wash with drying, to which the administrator replied,, 16 rubles ,, I said that this service for my car costs 14 rubles, he began to argue with me and prove to me that it was an SUV, to which I offered to show those passports where it is indicated that this is a hatchback (such issues have never arisen before at any car wash). After that, the employee switched to you with me and said "don't like it, go to another car wash", of course I was taken aback after these words, and told him to call the owner, after talking to the employee with the owner, the issue was immediately resolved and my car was washed according to the specified price list, and not at an invented price. I took the keys and the phone and went to the rest room, the receptionist sarcastically said the terminal was not working. I asked, is it not working at all or just today? To which I received the snide reply "only today". After that, the employee quickly turned off the terminal. After that, I asked for a book of comments and suggestions, they provided it to me, but the employee began to communicate rudely with me, in the style of like why are YOU arranging all this. To which I asked in surprise If I had arranged it, my children were watching in the recreation room for the inappropriate behavior of an employee who was rude and raised his voice. I asked him his full name, to which he told me, "I'm not going to tell you anything." I said that I would call the police, to which I was told to "Call anyone you want." Anyway, after 40 minutes, the police arrived and some woman who just introduced herself as the director. She said it was my employee and I would go figure it out and watch the cameras, and in the end she disappeared. After waiting and freaking out from all this, I just packed up and left. In the comments book, I wrote that I was waiting for a written response to the complaint, but no response was received, both in writing and then on the day of the wash. Thank you for your attention)) the terminal started working after the arrival of police officers
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