Positive:
1. Convenient location of the airport within the city limits, easy access to vehicles.
2. Cleanliness and order in terminals.
3. A wide selection of shops and restaurants.
4. Good quality of passenger service.
5. Effective work of security services.
Minuses:
1. A limited number of waiting areas for passengers.
2. Sometimes there are delays in departures due to weather conditions.
3. High prices in some shops and cafes inside the airport.
4. Insufficient number of outlets for charging devices.
5. Limited opportunities for entertainment and relaxation while waiting for the flight.
Hamburg Airport offers passenger facilities, however some aspects, such as limited waiting areas and high prices, can be improved for a more comfortable journey.
I spent 9 hours at this airport and didn't even notice how time flew by! Very clean! There are recreation areas for adults and playgrounds! For smokers, there is an exit to the terrace or those who want to watch the takeoff and landing of airplanes! Everything is thought out to the smallest detail! There are absolutely no queues on the food court, the order is carried out in 8 vending machines, it is very convenient! The food is very fresh and delicious! I noticed posters with sayings of famous people on the walls of the airport! And that says a lot! I recommend everyone to fly through Hamburg!
Be prepared for the fact that when passing through passport control they will ask questions about the purpose of the visit, the time where you will stay, whether there is a return ticket and money! The most important thing is to show the sufficiency of cash, it's like an iron pass! I showed it and all the questions disappeared!
The airport's spaces are vast, there is a place to calmly disperse from the crowds of travelers. Moreover, it is clean, including in the restrooms - which are enough. There are few places to eat, but there are enough seats and staff to have time to have a snack. The food is delicious and common in Germany - all sorts of different rolls. Prices are reasonable in comparison with other airports.
The inspection is thorough, but everything is well organized, so the procedure is fast enough. If you expect a transfer, there are just not enough chairs to sit. It is very easy to get to the airport by metro. But it is important not to confuse - the cars that go to the airport are not the whole train - you need to navigate when boarding the markings on the platform.
A large airport, convenient to get to by public transport, there are curbstones where you can get water for free, comfortable seats and a sufficient amount.
This year I visited Hamburg! I liked everything. I was at the coffee museum, at 6 a.m. on Sunday I was at the fish fair in the port, where you can try different sandwiches with fish, shrimp and buy fresh fish. And also to buy fruits that were brought to the port by ship. A very beautiful park. There are many trees, various shrubs, roses and ducks swimming. The mood was great. I've been to different coffee shops:very tasty coffee and excellent pastries. Everything is great.
Excellent modern airport, convenient, comfortable, very good logistics, excellent shops and restaurants. Everything in German is clear, convenient, and polite.
I returned from Hamburg, the airport is convenient.The customs office for taxi free is located to the left of the main entrance, if you need to arrange everything quickly, first check in for the plane, then with a suitcase to customs and there it is sent to the luggage.And then you need to throw the envelope with the checks into a box inside the airport.There are many shops in dooty free, customs at the counter where the plane departs.
A small airport is practically in the city. Convenient to get to, good interchanges. There is nowhere to get lost.
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Виталий
Level 15 Local Expert
February 26, 2024
A huge international airport, with all the services, comfort and occupied area, the building impresses with its size and height. Everything is located very conveniently.
It's a great airport.Excellent business lounge .after passport control, if you fly out of the European Union, it is impossible to buy water.buy before the inspection.
A long wait for the delivery of a summer stroller. I had to walk a long way from the flight to the baggage claim area with a child in my arms. Even after receiving the luggage, I had to go far with the child to look for a stroller.
Comfortable. The waiting time is acceptable. The baggage carrier is inconvenient. The staff mostly speaks German; neither English nor French is understood.
There were huge queues... Everywhere.. For registration, for verification before passport control.. In general, there are not enough staff, so you arrive as early as possible
A very large airport according to the European standard! There are signs and signs everywhere, it is convenient to navigate even for visitors who do not know the language!
The stunning Airport of Berlin and Hamburg, the waiting area, the check-in desk, in general, everything is at the highest level Dute Free
Das Personal ist sehr freundlich und hilfsbereit
An excellent, modern airport. In terms of the information content of boarding passes and control points, everything is conveniently placed. There are smoking rooms in the building, equipped with a hood and it does not interfere with non-smokers.
Of course, there is a better Airport, the staff could also be more polite and responsive, but the Airport is not far from the city center and you can quickly get anywhere in the city by metro or taxi.
The airport is of a good level. It is convenient to get to the city by train. Taxis are also normal. On the second floor, after the check-in, you can have a nice snack. The inspection is fast enough.
An excellent Airport, I used to fly in transit, there are many places to relax, as well as to eat, which is not unimportant. I don't know about the pandemic, but it used to be very good
One of the most comfortable, cozy and high-quality airports in Europe. But there is a problem with liquids in hand luggage - for some reason they insist that a transparent zippered bag should be yours, and if the liquids are simply collected in a bag, they threaten to take them away, although their volume is less than 100 ml. But they don't take it away.
An excellent airport with clear navigation and good shops. For the sake of objectivity, it should be noted that the composition of stores has suffered greatly over the past 3-5 years. Many medium-sized brands are gone. There are cheap and expensive ones left. Good luck to everyone!
After passing through passport control, I was stopped by the police, I was taken to a room and asked to show all the cash in euros. There weren't many of them, so soon I was allowed to board. Not a very pleasant moment
I liked the airport, except for the presence of shops and a food court in the departure area. About 5 gates have been allocated for international flights from the EU, and after passing through passport control, you will not be able to buy anything. My advice. Buy everything before passport control.
The biggest advantage of the airport is that it is located almost within the city limits, it does not take long to get there. It was also possible to hand over the rented car quickly enough, as well as find the entrance by signs, despite the fact that repairs were underway in this part of the airport. I didn't like the airport very much...For some reason, after check-in and baggage check-in, it was necessary to first pass a security check, and then go to your terminal for a long time to board at the gate, bypassing Duty Free, and only at your gate there were booths with passport control and border guards. But, you need to remember that after passport control they do not let you back out and there are no cafes and Duty Free, you just sit in the hall with chairs and wait for boarding. However, there are restrooms. Therefore, all purchases and snacks must be done BEFORE passport control - This is all you need to know about Hamburg Airport.
I really like Hamburg Airport. It is convenient to get from the city by metro directly to the terminal. A very thoughtful layout - everything is close. I put 4 instead of 5 only because once there was a flight delay of more than an hour, which almost made me late for a connecting flight in Frankfurt. And I would have been late if that flight hadn't been delayed.
A convenient airport, you can even spend the night on the ground floor, but the business lounge is not working. The coffee in the cafe downstairs is delicious.