Ekaterina is a great coach, just the best. A high-level professional. I am delighted with the classes! I want to go to her with great desire, I want to go to training. It explains in an accessible way how to do exercises and the meaning of these exercises. The approach is sound and comprehensive. It's somehow easy and pleasant to practice with her) After training, I feel great and inspired. It also helps to sort out the nutrition if necessary . And there are many more advantages that you can write about for a long time ... and a good person.
I like the fitness center. All the coaches are top notch. The only thing is that when you practice aquaerobics, there are men who come during class, get into the water and show their importance, 10% iq))) supposedly, you can swim there, during classes, and the coach begins to be distracted by such super strong men)))
And as always)), if you didn't have time to register at 9.00, then at 9.02 there are already no places😳😁
Those who need to go and take care of themselves, if they have time ...😂😂
It's generally fine. The girls at the reception are pleasant and polite, but they don't know how to solve conflict situations.
Yesterday, the locker key didn't work for the guy in the locker room on the 1st floor. The locks are sometimes buggy for me, but then they work. He has nothing. I went over and tried, but it didn't work. I went to the reception, asked to call the instructor and open it. He came back and told the guy to wait. I go back to the reception and tell them to check locker number 30 afterwards, that it won't open. To this, I am (perhaps humorously) answered with something like "or maybe you don't know how to use keys? when we arrive, it works for us for some reason." Is this a normal response? There's a guy standing naked in the locker room from the shower and he hasn't been able to open the locker for 5 minutes, I tried it too. The normal response would be to apologize and say that you will deal with this issue.
There was also a situation in the fall, but I didn't write then. After a hard bike ride, I dreamed of getting into the Jacuzzi. On that day, the jacuzzi was from 16. I swam, the time is about 16-20, there is still a standard sign there, something like "not working, cleaning is underway." I had to go out, put on a T-shirt, go to the reception, ask - so can I use it already? (maybe there's chemistry in there, it's not allowed, how do I know). They said it was possible, but they just didn't remove the sign. I got into the Jacuzzi, and there was cold water. I'm freezing. A guy and a girl came, we freeze together. I had to dry off again, put on a T-shirt, and go to the reception. He asked why it was cold. There was no clear answer, something like that happens. One girl said something to the other, and she left. But they didn't tell me anything. What should I do? Wait, go after her?.. Again, just apologize, say they'll figure it out, tell me what to do. In the end, I went to the Jacuzzi and asked the guy what had happened. According to him, a girl came, took her temperature with a displeased face and left. The water got a little warmer during this time, but not enough to relax and I was already angry. He got dressed and left.
Once after that, the water was cold too, maybe 25.. I already know where the thermometer is. In general, there were about 32 norms, and 35-37. But only 2 of the 4 water massagers work in the jacuzzi. 2, apparently, are broken and have been for a long time.
Well, there was another case, maybe a month ago. I was smoking near the entrance and noticed a man, he was looking at the door. Probably an employee. 5 minutes later, in the locker room on the 1st floor, I saw him entering the shower and toilet in the same outdoor shoes. I asked if he worked here and made a remark to him. He replied something like, "I've been sick for a week, I came to check, yes, next time I'll wear shoe covers." And yes, he didn't apologize. Apparently, it's not customary to apologize here.
In general, there are nuances. I would like a normal service. Even if the client, as it seems to you, is wrong or stupid. Just say, as in the first case, "sorry, we wrote down that locker 30 doesn't work, let's check. Thank you."