Great store! Polite, experienced sales consultant - special thanks to him! He helped me choose, suggested everything and told me! We definitely recommend it!
The store is not bad, the consultant is working now, a slightly well-fed guy, well done, knows how to work with a client, a girl and a business guy used to work, you don't want to ask anything at a glance ... (Well, prices are the ultimate game, only for wealthy people. You can only buy on discounts, even with the current 50% discount, the price is not cheap...
Good evening, we visited your point in the Expobel shopping Center on 17.07 and faced a lack of service. If this consultant were somewhere on the outskirts of the country, it is still understandable, but here in the capital!
Firstly, the consultant stood in the doorway of the utility room and met us with a cold look, as if we had done something to him. There was no consultation at all from the word : what are you picking up ? Can I tell you by the size ? We were not notified about the promotions either. After asking about the situation with the assortment in the big picture (on the network in RB), they answered me in a normal tone, "well, how do I know, I work here." You are a big network that should have software training on imported collections and so on, the seller's answer from the market ! Then they began to measure the models and to our phrase "something does not feel like size 38" (they measured shoes"we were offered no other size and offered to help, but simply replied "well, of course you are looking at the French size", where to look and did not say in the end. It was never clear what the employee's job was. In the end, when it was clear that we were not interested in selling here, we asked to clarify where the size we needed was, to which we received "do you understand that you will go and call them yourself?" yes, we understand! And this can be said absolutely in a normal tone, we did not ask or ask about who should call whom, we just would need to know the availability in another shopping center! Disgusting attitude towards the client, the impression of the campaign is spoiled. We arrived in Green City as a result , where we were met by excellent staff who suggested everything and corrected our impressions . It is not clear what the seller receives money for in the expobel shopping center, Adidas is not a market, it is primarily a customer service!
I came purposefully to them for shoes. The seller pulled himself out from behind the cash register to bring the right size. distracted from sitting on the phone. There was no initiative, I pointed my finger and asked about the size, and I brought it. Why the glue is visible on the shoes - we are shocked ourselves. This is the answer of a consultant who sells sneakers for $300)
If the competitors were closer, and not in Zhdanovichi, I would have gone straight to them) and so I had to buy here.
Unfortunately, the choice is weak, I wanted to buy spikes there were only one ...
Consultants do not show interest in customers.
You can't get information just like that.
The staff is one person at all. But in general, everything is like in all Adidas
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Елена Владимировна
Level 14 Local Expert
September 19, 2023
The assortment is 3. Apparently, buyers do not work very well in Belarus. Or one of the two)) but I think not a demanding buyer will like everything, usually all sizes are available.
I've always been interested in asking the owners of these stores - where do you get SUCH high prices? If adidas is almost three times cheaper on branded dealer sites.