Not my hotel format. Everything seems to be fine, but the interests of the guests there are specific, so if you need a standard rest (food, drink, entertainment) - you are not here. In May, the sea was refreshing, and the pools were a glacier. There is no animation at all, so you will entertain yourself, the evening show - no questions, everything is super. In general, the concept of the hotel seemed uncomfortable to me: from architectural delights (mirrors all around, it makes me feel sick on the first day) before the format of the bars (you need to run around, be healthy, because there is not a full set of drinks everywhere). The restaurant has only European cuisine, it's a pity that there is no Turkish food. For drinks, it's like everything is there, but champagne is just poison. Anyway, we're not going there anymore. But the beach of this hotel is really good.
We had a rest with my wife in two, 4-5 days of rest there is enough. The hotel is for those who like to hang out, night discos until 2 am, alcohol is good, the food is delicious but there is little seafood. There is little animation. The staff is quite responsive. Mirrors are everywhere, and I almost went to Narnia out of habit. In general, a good hotel is especially memorable for the room, it's just a bomb, who would understand.
It's great for a corporate holiday! There are no children. On-site entertainment - discos, swimming pools, lounge areas, a beach with sun beds and gazebos, shows. The hotel is quite specific, there are too many mirrors - they are everywhere. The rooms are large, with a bathroom, a hammam, a dressing room and a huge balcony with a bed.
Beautiful! This is the first word I want to say. In order. The hotel is 18+ there are no children and this is a huge plus))) the kitchen is out of competition! If not the best in Turkey, then one of them. There are no pretty girls who go beyond the dimensions. And the guests (more girls) are also not far behind, all are fit, made, nice to look at. There are a lot of guards in the hotel, the rest is not overshadowed by drunk Russians from the provinces, they are not here, another gadget, another vape. Everything is calm as it should be. Alcohol is elite. Chivas is 12 years old, etc. it's nice. There are definitely a lot of advantages to visit.
Everything is great. Everyone will find for themselves what their soul desires! The food is excellent, a lot of seafood, meat, and so on. Themed parties every day. The dance team is on top, people are trying very hard.They are all very beautiful!!! The rest was 100% complete%
A very nice hotel with lots of good privileges. Excellent work of managers, hostesses, chefs. Clean, cozy and tidy rooms in which you can comfortably sleep and I also want to thank the receptionist Vika for her good work.
I bet 5* for cool parties! Very interesting shows in the evening and dancing by the pool. Food for 4, the assortment is not large, however, there is something to choose from! There is a Jacuzzi in the room and everything is in the mirrors, in fact, someone may like mirrors everywhere, everywhere. We had a beautiful view from the balcony, albeit sideways.
This is paradise!)
It is desirable to go as a couple and enjoy each other!!! There are no children and teenagers, there are no fat and ugly people, there is no unnecessary pathos.Delicious, interesting, beautiful!! The staff tries to please everyone. Everything is not intrusive and everything is at a decent level . The beach is amazing, sandy. There were enough sun loungers for everyone, towels can be changed as many times a day as you want! The food was plentiful . You can eat 24/7
This is definitely a hotel for unrestrained fun!
But if you are tired of the noise, there is always a place to get away from everything loud.
Drinks, food are great!
I'm not against children, but when a hotel is 18+, it has its great charms (no one cries, squeaks, screams).
The staff is friendly and unobtrusive!
I was having fun at 43+ like I was at 20+, the situation is 1000% conducive to this.
First of all, the pros: the sea is warm, the night party is like everything
And now the cons: the service is at the lowest level, there are queues in bars and in the dining room, there is no variety in food. The room smelled of cigarettes through the hood all the rest, dirty corridors, if you take a chaise longue by the sea in the morning and leave your things on them, after breakfast you may not find them ... not at all. The return of lost items is on the conscience of the cleaners, they may not return, which is most likely. I can still write a lot of things that I've come across negatively, but I think that's enough. I do not recommend this hotel to anyone: there are many more disadvantages than advantages.
Nice hotel! Everything is clean, the staff is polite and, importantly, not intrusive! There is a lot of food, it is delicious, it is everywhere, you can eat around the clock) The alcohol is good. The show of the bomb program. I advise everyone.
A wonderful hotel for adults. The rooms are very spacious, everything is perfectly clean. Delicious food. In my opinion, alcohol is bad, but I'm not the best taster. Polite staff.
For the first time in Turkey, and immediately to such a hotel. As for me, the rest is perfect, food for every taste and choice, alcoholic drinks "elite" personally drink Jim beam, there is Jamison, Jack Genials, Sivas. Champagne is not very good. The pools are clean 2 pcs. Clubs are open in the evening and into the night, the music is decent.Recommend
We rested at this hotel from 19.08 to 24.08.
Parties: every day a party starts by the pool at 16.00 - the girls leave in jeeps, once they left on motorcycles. The first time you see it, you're surprised, but the rest of the days you won't even notice their arrival and dancing. Plus, there is a screaming presenter who shouts out a couple of words (like let's go). She also screams constantly in the evening, the crowd does not warm up and does not start up in any way. Just yelling) the evening show is beautiful: girls in different costumes dancing, there were acrobats, but, unfortunately, all the fun ended there. People just sit and drink, sometimes they dance. There are a maximum of 2 Russian songs in an evening, and even then they are all remixed. After 12 shows, the program ends and the party begins in the disco lab until 02.00. There is also music slotting((
Food: there is a large selection, you will not stay hungry. There is always a large selection of meat, red fish, pasta is cooked right in front of you. Only some meat dishes are very spicy (
Rooms: cool concept - everything is in mirrors, a bed on the balcony, a Jacuzzi, lighting. However, the rooms are dead, especially the bathroom. Cleaning every day, but nothing really changes) just make the bed. They change towels every day, give bathrobes, gels, shampoos, etc.
The beach: it's just a bomb. You can lie by the sea, or you can stay on the pier with a convenient descent into the sea. The sand is pleasant and clean. The sun beds are also very nice, especially the red ones that look like a bed. There is a bar on the beach with only beer and non-alcoholic cocktails. There is a swimming pool near the beach, near which you can take alcoholic cocktails, as well as food from the snack bar (French fries, burgers, ice cream, potato chips, pancakes, waffles, pizza, fruits, etc.).
Territory: very clean public toilets, manicured lawn. There are hammocks where you can relax in the evening. They constantly go to the beach to clean up garbage.
Contingent: the hotel was not fully occupied. There are few young people, much more than 40+ people. Mostly Turks, Germans, Kazakhs and Russians. No one bothered us, offered us anything) of course, there are funny people here, but they quietly hang out with their company.
In general, we were satisfied with the rest. The only thing that caused us disappointment was the "hangouts". We came here just for them, but we were bored. If you devote at least 1 hour of the evening show program to something other than dancing, then it will be super. The dancing girls are just beautiful! It would also be possible to come up with more non-standard appearances of dancers at a daytime pool party. And also change the presenter with pigtails, which would really warm up people before a party.
We were in October 2022, everything was wonderful! Delicious, fun and beautiful!!! We arrived in May 2023, the animation is the same, but the food, as if we got into a bad hotel, friends then flew in June, everything was fine again! Why is your diet so bad in May? There was practically no fruit, although in other Turkish hotels even cheaper, in May there were strawberries every day, there was no seafood and even fish ran out as soon as dinner started! It is impossible to provide different service in different months like this. Either let it always be good, then we will go, or always bad, then we will forget your hotel. And how you do it is terrible. One month like this, another in a different way🤷🏻♀️ And so far this is the only normal youth hotel. If there were no such problems with food, then the rest is fine with everything 👍
We've been wanting to get to this hotel for a long time! The hotel is 18+, we thought it would be a paradise for lovers, but it was not there.
It's the most boring Hotel we've ever seen.
The price tag is not small, there are sooooo few people, there is no program as such, a lot of grandmothers and old people !!!
Every day, from the entertainment program, girls dance on the counter in the bar or near the pool ... and that's it.
You walk around the territory like a fool and don't know what to do with yourself.
The music is only club music, few people dance ... in general, "rotten"…
It's dark in the corridors, some kind of stink and dirty mirrors.
Very cool rooms! They are large, spacious, and the food is quite normal.
I was very upset by the program , which is the same every day…
If it used to be good, now there's definitely nothing to do there... money is wasted
Отличный тусовочный отель 18+. Просто бомба, а не отель, все на высшем уровне, изысканная, разнообразная еда, обилие морепродуктов, рыбы, мяса и всего остального.Для сладкоежек нереальное количество пирожных и сладостей. Просторные номера с джакузи,гардеробной с сейфом и большой душевой с удобными сидушками, на балконе стоит большая двухспальная кровать с валиками и подушками для отдыха, если хочется уединения и скрытся от посторонних глаз, или просто днем поспать чтобы свет с улицы не мешал, можно задвинуть жалюзи которые полностью перекроют вид на улицу. Так же в номере есть подсветка потолка, с разными режимами освещения. Широкий выбор импортного алкоголя: 12 видов одного только виски, водка, ром, текилла, бейлис и тд, все подлинное, никаких переливов. Ежедневная уборка в номере, ежедневное наполнение бара в номере, их кстати два, один бесплатный,другой соответственно за деньги, прайс висит прямо на дверце. Обслуживающий персонал весь на позитиве, приветлив и отзывчив. По поводу дискотеки, музыка здесь играет почти постоянно с 10 утра до 2:30 ночи, при этом легко можно на территории найти место где будет тихо. Ежедневно шоу у верхнего бассейна в16:00 с очаровательными танцовщицами и крутой МС. Каждый вечер шоу либо в главном баре в атриуме, либо в уличном клубе, та же МС ведет вечеринку и те же красотки танцуют на стойке. Девчонки просто ауффф какие))) 3 бассейна, один закрытый в спа центре и два открытых очень большие, верхний с зоной для лежаков в воде по обоим сторонам, нижний рядом со снек баром(в котором на протяжении дня можно покушать всякие вкусняшки, там же есть фрукты. Напротив спа зоны есть неплохой фитнесс центр, со всеми необходимыми тренажерами. На первом этаже отеля есть магазины с сувенирами и одеждой, парикмахерская, магазин цветов. Лично наши ощущения от отеля такие, побывав один раз в Адам и Еве, просто забываешь про все остальные отели, теперь если в турцию, то только сюда. Молодоженам особенно рекомендую, он прям создан для отдыха( отрыва) после свадьбы.
I have long wanted to get into this unique hotel for Turkey! (Visited in autumn)Everything is fine: there are no children, only beautiful young people, super parties, EXCELLENT, varied food (gained a couple of kg each), gorgeous rooms! A huge "+" is that foreign alcohol.
A small "-" that all the sun beds are constantly occupied (visitors occupy them in the morning, putting towels on them and leaving) The disadvantage, of course, is that everything is occupied, but no one is there. You need to keep an eye on this and clean up unattended towels
I liked the hotel itself, modern, excellent reception, daily room cleaning, I liked the food in the restaurant!!!!The atmosphere is conducive to rest, celebration, everything is fine👍🏼👍🏼👍🏼
The first 5 in my life with cold pools. The hotel has 2 communal pools, a pool in the spa, pools near the villas. We are currently staying at the hotel. The water temperature in outdoor pools is 18-19 degrees! It's a shame.
Service. The vaunted angels were seen from afar, none of them came up to us. There is no animation. Bartenders, dancers - well done. Cleaning for three.
Food and drinks are normal. Nothing for the Turkish five, but it's a little weak for the declared concept of "over all inclusive". Yes, they won't pour you anything on the beach except beer, wine, coffee. For other drinks, please walk 300 meters.
Any information should be obtained at the reception. There are no information stands about the events anywhere. In short, for young people who are not aware of the service - the norms. Well, or if you dance all night and sleep off during the day. Such a thing. We won't go any more.
I do not recommend it! The tour agents are beautifully cramming this into the hotel! In fact. We arrived with a friend , we settled in the wrong room , which was promised , but we agreed well at first we were happy , put our things out , went to the club , as we arrived late at the hotel , which returned to the room it started! The Jacuzzi does not work, there is no way to get through to the reshepshin, there are no bathrobes, there is no beer in the bar as prescribed by the price list. To which my friend and I went to them to explain the situation, they don 't even understand us, like through a translator! We returned to the room , someone from the staff was in the room , they quickly changed the phone , put the bathrobes on randomly and that 's it ! Returning to the reception with the question why there was someone in the room without Us, they just write to us in the translator!I don't understand you! 🤦♀️🤦♀️ and so they write sim for sim 🤦♀️ the administrator certainly did not come out to us ! Here. Make a conclusion before choosing this hotel!
First of all, I will say that I was in a hotel of this format for the first time, and, yes, it is unforgettable!) The hotel is 18+, there are no children, loud music does not let you sleep instead; huge beds and mirrors everywhere, a bed on the balcony, a Jacuzzi in the room, very frank "animation" - we called them quadrobers)) I definitely wouldn't go to such an institution alone. Well, otherwise, a good "five" with a huge territory, very tasty and varied food, wine is also quite decent, on the first line, with a daily change of linen, Russian-speaking "angels" in the lobby and a slightly tired room stock
A great hotel for those who love parties and discos. A large area. The staff is very friendly. A good restaurant. Hangouts every day in different locations of the hotel
The dirtiest hotel I've ever seen. Dirt is everywhere, walls, mirrors, the room is cleaned so that you find garbage that is clearly not one week old.
The restaurant is a separate topic, dirty plates, to find a plate without fat and traces of yesterday's food, you need to go through 5-6.
Food, a lot, but there is nothing to eat, stupidly not tasty, greasy. There are marathons like in the canteen in 5 stars, it's a shame.
The fish is all over-dried, only mutton is cooked from meat norms, but it is fatty. Beef is dry. There are no normal ganirs: empty rice and pasta.
Grilled vegetables - overcooked black eggplant and the same zucchini.
5-star ratings are very questionable, suitable only if you have previously been at a maximum of 3*.
Parties look good in stories dancing on the table. And in fact, there are guys in slates and socks on the dance floor. The rest sit sad and drink.
The territory is small, there is nowhere to walk.
The only nice thing is to be greeted by angels with champagne, but that's not enough for 5*. Russians communicate politely at the reception, Turks are rude.
The lights did not work, and the air conditioner technician went on for 3 days.
In general, this is absolutely not what is stated and not 5 at all*
We had a rest in mid-August 2024, the hotel was not packed, there were always places on the beach, by the pool, in the restaurant. Dishes and glasses are poorly washed, you still stand and choose a cleaner one. They drank from glasses only from a straw. The hotel presents itself as a hangout. However, if you do not amuse yourself and you are not in the right mood, it will be boring here. The parties are all the same. Music from the category of tut-tut, maybe 1/2 of the popular tracks. The girls are just dancing, the presenter is not charging. Basically everyone is sitting with cocktails and watching. I give the rooms 5 points, spacious, clean. The only thing is that mirrors are not wiped during the stay. They got sunscreen on the mirror on the first day, tried to remove it, only rubbed it more. So no one wiped it.
I got here unknowingly) It's just a Garden and Gomorrah on the Turkish coast. I was vacationing there, at the end of August 24, why this hotel has 5 stars is unclear. The old hotel, the "lost troika" on line 1. There are no questions about the coastline, there was a sea, sun loungers too. Food: you will not stay hungry, but if you are used to eating oysters, then you are not here. Everything is in mirrors, everything is illuminated. There is a bathtub in the room next to the bed. Perhaps this hotel will come in, for lovers of getting drunk and having sex. I will not go to this hotel, and I will not advise others.
Один из самых необычных и интересных отелей для влюблённых пар. Условия размещения зависят от Вашего кошелька и сезона, как и набор сервисов. Индивидуальный трансфер из аэропорта, по приезду вас встретят с шампанским очаровательные девушки, оперативное размещение. Интерьеры повсеместно в белом стиле с обилием зеркал и света, пожалуй, за исключением коридоров в которые выходят двери номеров. Номер для 2-х с 3-мя кроватями, в т.ч. 1 на балконе, куча зеркал, подушки из сердечек, такой же орнамент повсюду, ванна, барная стойка в номере, огромное окно в пол с автоматической рольставней, светодиодная подсветка управляемая с пульта с различными режимами работы. Песочный пляж, индивидуальные шатры-беседки на пирсе в море, волейбольная площадка, огромный бассейн, один большой ресторан и несколько разнообразных кафе. Питание в принципе без особых изысков, но на Родине Вы предлагаемые блюда не в каждом ресторане найдёте. Разнообразная необычная тематическая анимация для взрослых (зависит от сезона), прелестные аниматорши. Вкусные коктейли. Дискотека до утра (зависит от сезона). В целом стоит один раз посмотреть.
This hotel is a complete disappointment and does not match even two stars!
Dirt is everywhere: tables, dishes, corridors and bars are all in a disgusting state. At least, you are provided with rotovirus, do not doubt it.
Hygiene is at zero: potatoes are cooked in the buffet by the pool without bothering to put on gloves! And they take an ice cream cone the same way, with their bare hands! Antiseptic in the hotel is like the stars in the sky, you will not find it!
Nutrition is a real torment! The food is terrible, inedible and tasteless, there is not an iota of variety. I lost weight for the first time in Turkey!
Alcohol is just a nightmare! Wine is still a swill, sour in taste, you can forget about normal cocktails! They don't have a cocktail menu, half of the famous drinks are missing, and strong alcohol is not a drink at all. Sparkling – it's better to avoid this place. There is a disgusting bar on the beach: only beer, wine and sparkling wine! Where are the cocktails? It's unclear!
The night bar is a disappointment: after 2 nights the choice is limited, only sparkling wine, beer and wine. And as always, there are huge queues at the bars – you will have to wait a long time!
The rooms are just a disaster: there are not enough sockets, there is only one bedside table for two beds. Cotton pads and shower caps - forget about it! Bathrobes are provided only on request, and towels are a rarity: only two large ones for two and only one small one for hands! If you want more, ask for it!
The beach is quiet and boring: no music, no atmosphere! Rest turns into torture.
You can safely forget about animation and entertainment.
The Internet is a complete failure: Wi-Fi works with constant failures.
The staff is completely indifferent: no one will help, no one cares about your problems. Even if you lose your room card, you will be charged 10 euros for a new one! Do they really just need to earn extra money from tourists? The manager clearly does not know what the service is, and is not eager to hear the opinion of the guests.
The shows are boring and monotonous: every day is the same, outdated entertainment. Looking at the go-go girls is depressing.
Music is just something monotonous and of the same type for users, do not expect cheerful melodies for dancing.
The eviction process is a whole penal servitude, it drags on without end.
I would not recommend this hotel for anything! Horror and disappointment!
Food on - 4
There is absolutely no seafood, in general, everything repeats itself. There was a severely salted soup several times, on the last day the chef tried it himself and twisted his face)
According to the hotel: old, dirty in places, we were moved into a room where the walls were vomited, cleaning called, poked a finger - they removed
Program: girls dancing every day, generally sluggish and boring, if you have had the experience of visiting Mykonos or Ibiza, there is nothing to compare crave) some girls just dance sadly 😀
For my personal taste, there is screaming vulgarity everywhere, mirrors, red leather sofas and a lot of swingers who are looking for company) for this, there is a third bed in the room and when you check in they say directly - "you can meet someone here"
Angels (hostesses) walk with wings
Everything looked like some kind of sur and cringe 🤡🎪
It's been 4 days, I won't come anymore
The hotel is old. The food, despite the claim of being European, is not tasty. One of the advantages is sun beds for two. The sea is empty. The evening program was hosted by some strange woman with a very strange taste in music. As a result, no one danced. Rooms with mirrors are cool, but many years ago. Now it looks outdated and dilapidated. I do not recommend it. I won't go there myself a second time.
A youth hotel with delicious cuisine, rivers of alcohol. Constant partying, fun and noise. To all lovers of such a holiday there. Oh, and the sea with a great sandy beach. A super place
Yes, it's not new anymore. But at the same time, it is impossible to say that he was killed. I have been to it for the 7th time since its opening, there is something to compare it with. The service is not bad, the kitchen in the assortment is hooked, the choice of drinks has decreased. The most upsetting thing is that the concept has changed and the contingent of visitors itself, it is very upsetting.
Отдыхали в этом отеле несколько раз. Отель интересный по своей концепции, номера чистые, располагающие к романтике и эротике… Веселые вечеринки, шоупрограммы. Гости отеля очень разные, от 18 до 65 лет примерно. Лучше приехать туда своей компанией. К сожалению, в 2023(май) разочарованы кухней, до этого претензий к ресторану не было. Уровень еды и обслуживания упал с пяти звезд до трех. Но на отдых и веселье для позитивных людей не особо повлияло это.
Those who want to hang out will be cool, the booze is normal, not a local spill, the staff understands you for a couple of bucks and does as you want)
Breakfasts, meals, dinners..... Around the clock you will find something to throw in)
I got sick on the second day, I was treated with honey)) which is in abundance, the bees brought fresh)
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Татьяна Хмура
Level 16 Local Expert
June 18
Nice hotel, clean rooms-not new of course, but very cozy. A large area. Delicious food, a large selection for every taste. Several nightclubs, good entertainment programs. The staff is very attentive and courteous.
On the last day we went with a girl, ate only at the hotel. After dinner, after 3 hours we felt ill, dizzy and had a headache, nausea, especially when remembering the eaten octopus.
The ceiling came off in the room, the floors didn't feel vacuumed. The cape on the bed was covered in drops of blood, which did not add pleasant impressions.
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2
Михаил
Level 13 Local Expert
September 28
The hotel is 18+.
Great hotel. Gorgeous pools. A huge selection of food. Meat eaters will be delighted.
Minuses:
The beach is sand and the result is a muddy sea..
Anti-sanitation is everywhere. Especially in a restaurant.
Animation catches on only in 1 day. Then you realize that the same thing happened, but the costumes were changed.
I recommend the withdrawal of the day for 3-4 days. No more.
We had a great rest. Fornication and debauchery were not the kind that friends talked about. There are no children, recreation is for adults. It's just great!!!
Питание хорошее, но не великолепное. Отель не первой свежести, но номера на только сделаны для романтики, что мы довольны. Балкон с огромной кроватью, в номере джакузи, все стены в зеркалах, подсветка комнаты разных цветов, гардеробная - это все очень круто и необычно, создает необходимую атмосферу. Развлечения тоже для взрослых, огромный плюс - в отеле нет детей. Крутые бассейны и хороший пирс. Попробуйте!
You will not stay hungry around the clock, the room cleaning is good, I rented a villa with a swimming pool, the room is large but repairs are needed inside, the pool inside is dirty because they do not accommodate clean people
Это самый крутой отель. Каждый сотрудник заботится об удобстве и комфорте отдыхающих. Ежедневные развлекательные программы. Понравилось, что в любое время можно вкусно покушать, все включено. Чистые аккуратные номера, очень удобно. Шикарный отдых!!! Хотим опять попасть туда. Всем рекомендую!!!
At the moment we are resting in this hotel, there are a lot of emotions! Negative!!!
For 7 days we paid 350 thousand rubles and do not understand why.
Of the pros: excellent nutrition. The choice is not huge, everything is in moderation and delicious.
The cleaning of the territory and rooms is good. Surprised by the public toilet: clean.
Well, now the cons:
When we met, we were greeted with disgusting champagne, I asked for dry wine, no one understood me.
The staff is inattentive, does not pay attention to customers (this is on the evening show)
The faucet in the bathroom is leaking - the entire countertop is in water.
In the minibar there are 2 small cans of beer (250 ml.) for the whole day
The laundry bag was requested for 2 days.
When checking in, they gave 1 key, I had to go to the reception to ask.
they didn't put the bathrobes on - I waited for 4 hours
To find a corkscrew in this hotel, you need to go around everyone and everything - there is no reception, there is no lobby bar, the staff does not know where it can be.
The beer in the night bar tastes disgusting. It was normal for 2 days - today they served sour.
From the entertainment evening program, only dancing wooden girls who do not want to move at all, The same thing every day.
There is nowhere to hang a swimsuit to dry. Hanging on the balcony railing.
It turns out that it is necessary to go for a beach towel 500 meters from the pool.
The staff is constantly folding umbrellas by the pool, in order to stay in the shade, I had to open it myself, because I didn't find anyone.
For 3 days, the ice cream pavilion has never worked.
The repair of the Wi-Fi in the room that suddenly stopped working took a whole day, and the staff asked us to return to the room to check it several times - and this is 10 minutes from the pool in one direction.
Waiters and other staff often do not speak either English or Russian - they make round eyes and get out of it yourself as you want.
In general, the hotel is for 4 with a relaxed staff
The hotel is tired
The presidential villa does not match the price, it's time to renovate, the air conditioners do not work, the furniture is tired and battered....
The meeting of tourists is incomprehensible, fill out the questionnaire with a pen, where else do they do it???
No glass of sparkling wine, nothing …
The hotel is not ready for the tour season
Everything is so old and dirty that you want to leave early …
Alcohol is local, it is impossible to drink
We rested at the hotel in August 23. Travel agency recommendation. We bought the tour three days before departure. We were met at the hotel by angels - girls at the reception, accompanying new guests on the first day. We were escorted to the room. Angel almost fell, slipping on the floor. The floor was wet, dirty water came out from under the laminate at the entrance and further. We were in shock... It was possible to stay in the room only when the air conditioner was turned on no higher than 19 degrees. If you turn it off... everything is fogged up and so that the water from all these mirrors flows in streams to the floor. We paid for a side view of the sea. But, the balcony and windows did not even open the blinds, because everything immediately fogged up. During the cleaning, we were blocked with blinds, turned on the red color, lowered the temperature of the air conditioner 19 degrees. You enter as if into hell, not paradise: cold, darkness, dampness, fogged mirrors (as in a fog). Bed linen in a 5-star hotel in a hole. Apparently, our ancestors, after whom the hotel is named, "tried" on this linen, the bedspreads are just dirty. When angel drew the staff's attention to the poorly cleaned room and shortcomings, the cleaning manager tore off the covers so cruelly that everyone was stunned by such "cordiality". The whole room is in mirrors, originally white lacquered furniture and white in the bathroom. Shabby white beds, a huge white table in black stains, mold in the white corners of the shower. We, of course, asked to replace our number. The trip was for 5 days. For two days they tried to help us change the room: the angel girl herself, the travel agency, the local representative of the travel agency. Angel managed to convince the hotel management to change our room faster, and only on the third day we settled into a room on the floors below, without a side view of the sea, shabby, but cleaned it better. I was told that all the rooms were occupied, but immediately all the locals said that there were few tourists and the hotel was not fully filled. We spent the first three days at the sea from morning to dinner. The sea is beautiful. The coast was free. The coast is not cleaned enough, because there are cigarette butts and other objects on the sand. There is a lot of food, quite diverse. Fruits, unfortunately, were not always ripe and therefore not tasty. We tried local alcoholic cocktails (mojito, pinot colada). This is terrible! I've never drunk anything worse in my life. Just a sip and everything is immediately clear . Tables in the restaurant are not cleaned promptly, so hotel guests go with plates in search of a free clean table. They themselves are looking for spoons, etc. Management, in my opinion, is not professional: for so long to deny the problems in the room and spoil the rest of the hotel guests; having made such a design (mirrors and white lacquer), not to keep clean and tightly fogged mirrors (I don't know what eroticism you can see in them ...). The hotel does not even pull three stars. I do not recommend the hotel, especially for such money.
A tired hotel , with unfriendly staff and tasteless food . The only plus is the absence of children and parties, but you get tired of them too, because it's the same every day. The water in the pool was icy in May.
Ездили в апреле 2018, когда низкие цены и мало народу. Отдохнули отлично, отель просто улет, питание ультра, все на высшем уровне. Сыр с плесенью дор блю, красная рыба, клубника, еды дофига на любой вкус, столы ломились. На барах делают очень вкусные коктейли из качественного алкоголя. Номер с неоновой подсветкой, джакузи. Все шикарно. Насладились отдыхом.
Решили воспользоваться их водными видами спорта, хотя живем в соседнем отеле. Все отлично, оплатили и поехали кататься на сомбреро.
Я изначально задала вопрос не травмоопасно ли это, ибо «сомбреро» не внушала доверия. На что мне ответили, что никто не калечился.
Начали кататься, попросили помедленнее, по ощущениям медленнее не стало. Понимаю, что совершенно не нравится, думаю как попросить остановиться. Тут же мой парень отпустил ручки, застрял в месте между центром и бортиком этой убогой шляпы и вывихнул себе плечо. Оба кричим, что мол заканчивайте едем к берегу.
Вроде нас поняли, парня подобрал катер. Думаю сейчас, медленно поедем до берега. Но не тут то было, почему-то катер начинает катать одну 40-килограмовую меня на огромной скорости, крутится и проезжает берег. Я из последних сил держусь, боясь тоже себе что-нибудь сломать, кричу стоп, в ответ на меня кричат, я не слышу что и только когда парень немного отойдя от боли сказал им закончить, они закончили.
Пришли на берег, на вопрос администратора, мол почему так рано вышли, рассказали про вывих. И она внимание начинает уговаривать нас прокатиться еще и на гидроцикле, на наш логичный отказ, с удивлённым видом спрашивает «а почему же так?» Неэтично и мерзко.
В итоге парень с вывихнутым плечом (и как выяснилось позже треснутым ребром), я с ободранными ногами от камней в этом сомбреро и испугом, оба с испорченным отдыхом.
Если отель так относится к технике безопасности, боюсь даже представить как он относится к другим вещам.
11
7
Катя З.
Level 4 Local Expert
May 28
In general, the hotel is not worth the money, it hardly pulls in 4 stars. Staff, rooms, bars, beach, food, animation - everything is bad. The rave reviews are clearly paid for.
The attitude of the staff towards visitors can be understood from our history with a paid ala-card. We signed up for a sushi restaurant. We arrived on the appointed day, but the restaurant is dark, there is no staff, it stinks. I had to go to the reception to the "angels", we were silently taken to the ala-kart steak, put there. The waiter confronted us with the fact that almost all items from the menu are missing, only a few specific dishes can be brought. We agreed (we didn't manage to have a delicious meal in the general restaurant even once, maybe we'll be lucky here). They bring 6 pieces of thinly sliced rolls for two, which are impossible to eat: rice as glue, cucumber, CARROT, BEEF as part of the rolls. Next - a salad with crab (a mix of lettuce and a dry cheap crab stick on top), breaded shrimp (2 pieces), while 80% of the shrimp was in the shell! And finally, giant burnt shrimps that stank of old butter and meat (they concluded that they were fried in a frying pan after a beef steak). It was impossible to eat all this, so we went to the "angels" to tell them about our failed dinner for 50 €, as we were hungry, and the shared restaurant was already closed. We were told to come the next day, as the Sheriff's manager is no longer there. We came, she was gone again, "angel" recorded our complaint and had to inform us about the solution to the problem. A day later, before the eviction, we approached the manager again, as it turned out, the angel did not tell her anything. The manager of the Sheriff did not even listen to our story to the end, immediately began to lie (it turns out that we ate everything, we are lying about the composition and availability of dishes) and threatened to take all our things, not let us out of the hotel without payment. At the beginning of the conversation, we hoped at least for an apology for the ruined evening, because it's not just about money, but about time spent, nerves, bad emotions! But the main thing for the Sheriff is money, she doesn't care about the guests, so after talking with her, the opinion of the hotel as a whole was completely spoiled, we felt deceived, humiliated, intimidated! At the same time, another couple came, they complained about the same situation, only with the sea ala-kart. The result is that both our and their suitcases were hidden behind the reception desk, they were given away only after payment and a lot of wasted nerves!
Эпатажный отель, весь в зеркалах. Был в июле 2023: отелю 10 лет и когда то он был самый топ. Проектировали, строили, организовывали - профессионалы. Без детей, заехать можно только парой. Одному отказывают. Позиционируется для молодожёнов. Но больше тусовочно развлекательный, с тусовками , танцами красоток на высоких каблуках у бассейна и на барных стойках. Трогать их нельзя( Анимации можно сказать не было. Много папиков с экскортницами, турков с наташами, золотая молодёжь из турции и снг. Молодежи 18 - 25 почти нет.
В общем интересный опыт и отель, я его не понял. Возможно из за половинчатой загрузки, как у многих других отелей того переиода. был 3 дня, ездить на экскурсии и терять время отельного сервиса - бессмысленно.