As one of the abc automotive victims, let us summarize our process to you.we visited 3 dealers located in Ankara to buy a citroen c4 car in January 2024. We were going to pay a small part of it by taking out a loan.First we went to the citroene horse..The sales representative said that they did not have a car at that moment, thank you. Then we went to the car, Mrs. Damla; there is a car there, but the current loan rates are not reflected on the screen, the reflection also finds 1 week and 10 days, you need to wait, and the car price is 1.315.000, he said. This is the last time we came to ABC. We met with a consultant named Emir here.Monday Sunday This interview is happening, he told us that he can start the transactions immediately and he will deliver the vehicle on Thursday at the latest.But the price is 1,385,000, he said, as well as the 1-year-old model.When we asked if we could apply for the loan immediately, of course, the vehicle was ready for delivery on Thursday. We thought he was an honest person and an honest dealer, and we said OK, and we gave it for a deposit. Just because we will reach the vehicle immediately, we risked 70 thousand losses and buying a 2023 model instead of 2024. Monday Tuesday, Wednesday, etc. passed by days later.. there is no progress at all. when we called and asked, he started to distract us because the credits were not defined on the screens this time..it turns out that the order deceived us. the damla lady at the other dealer honestly deceived us by saying that the process she said was not at her dealers... then when we called to let it burn on the body and buy it from otosay again, unfortunately, we found out that the car was also taken and we had to ABC. Thursday Friday evening the next week, not the promised Thursday, we could barely chase after him to get the car delivered. Although we wanted to see our vehicle during that process, he did not show us the vehicle until it was delivered for various reasons..on the delivery day, we took a look at the vehicle and found that some of the features he told us were not there. For example, steering heating, automatic cruise control according to the vehicle in front, and autonomous driving support, which we are most excited about, were not in our vehicle. Since there is no return anymore, we had to accept the vehicle, as you know, they deceived us in this as well. He told us with his own mouth that these were in our vehicle. But he was so remorseful for lying that when we later asked why you lied, he never admitted that he had said these things..In addition, when buying the car, we spent 40 hours to at least give a window film to the front 2 windows as a gift.Mats, luggage storage pools, window films, hood guards, etc. have been given to those who buy the same vehicle at other dealers..In addition, I paid 10 thousand for ceramic coating and 10 thousand for 3-fold smoothing service. It's definitely not like the car is made of ceramic, we've seen dozens of cars with good ceramic thrown, it has nothing to do with theirs, and the so-called 3-fold lump has darkened the bottom of the car for show, that's all..And last but not least, we noticed this. While many friends who buy from the same vehicle have a lower protection housing for their vehicle, my vehicle does not have this either!To summarize; Our 70-80 thousand loss due to a sales person who deceived the customer happened when buying the vehicle, our 20 thousand TL loss also happened in transactions that we made, but did not look like anything at all...above all, we have purchased a vehicle with incomplete features and missing parts according to the specifications promised to us. We fell into these mistakes because we bought zero cars for the first time in our lives. But we learned very well that the last car to be bought, but the last dealer, was ABC citroën. We never recommend this dealer to anyone....The name of both misinformation, customer dissatisfaction and damage is ABC citroen..Currently, we warn friends who want ideas for all maintenance and repair works in our Ankara Citroen and Peugeot groups to definitely stay away from ABC. We never send our members there...
Note: The person named kandiEmir started there 2-3 months before he sold us the car and left there within 3-4 months. I wonder how many victims like us and us he left behind during the 3-4 month period he worked...But ABC does not take care of the victims, this situation does not fit into commercial morality. Never even pass in front of the ABC, I suggest people never prefer this place.