Abaash Hotel Afon
323 reviews
January 14
We chose this hotel based on reviews in Yandex. We confirm everything: friendly staff, delicious homemade food, excellent location relative to the main attractions of new Athos.
The disadvantages would include broken TV channels, weak Wi-Fi and cool air in some rooms (we lived with friends, so we saw different rooms).
The photo shows our view from the window of the 4th floor.
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September 30, 2024
+new and beautiful
+beautiful location
+super-large, luxurious rooms
+parking
+24-hour reception
+elevator
+clean, neat
+there are slippers, towels, bathrobes, even a mini bar for drinks
+the presence of balconies in the rooms
Of the minuses, we found only unregulated doors, well, it's a trifle)
An ideal place to relax if you want to explore New Athos
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1
August 25, 2024
Great hotel! We definitely recommend it! Very friendly staff! The receptionists are very responsive people! We are resting for the third year in a row, of the disadvantages revealed this year, the refrigerator was hidden in a cabinet and it does not cool. There is no parking, but it is forgivable, they are building a swimming pool. Otherwise, everything is on top))) A very nice soulful hotel, with nice people and very beautiful views. Development and prosperity!!!!
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3
September 18, 2024
My stay at this hotel is currently ending. Only positive impressions. Excellent sound insulation, very good location,quiet from the street. There are no neighbors in the room and no people passing along the corridor. There is a kettle, cups, a safe, there is only a hair conditioner in the bathroom. The towels were changed, however, only after 6 days. Underwear never. But we didn't ask for it. The linen and towels are pure white, there are no stains (as described above), the staff is responsive and polite. React instantly to requests or problems in the room)the breakfasts, lunches and dinners are very good. They are diverse, there is something to choose from. It is exactly 1km to the mops. With a quiet step, slowly for 15 minutes. Personally, I am very pleased that I chose this hotel
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2
November 16, 2024
The location of the hotel is great. You go out on the porch and immediately have a view of the waterfall. All the sights of Mount Athos are within walking distance: monastery, cave, fortress, 200 meters from the sea. The rooms are clean, cozy, and the staff is attentive.
The food is delicious. In general, the atmosphere of the hotel is kind of family chic. The peace around.
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2
October 26, 2024
Great hotel! We stopped for the second time . The location is good, near the New Athos caves , waterfall , monastery . There are many delicious cafes , an embankment . Large rooms in the rooms . We were in October , there is a heater and the air conditioner is running on heat , but we used it once. Good breakfasts.
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1
July 23, 2024
I would like to say a huge thank you for the wonderful 4 days of rest in new Athos. The hotel is clean, modern, good air conditioning, sound insulation, location.
We were settled a little earlier than indicated, thanks a lot for that! 3 days on the train with small children, I wanted to go to the room, of course.
The room is modern, the beds are good, not squeaky, the bathroom is well renovated. The clothes dryer on the balcony pleases 😊
Breakfast, lunch, and dinner were arranged quite well, varied, delicious, and everything was fresh. With young children, there was always something to eat and there were no problems with tummies. The girls in the kitchen tried very hard to ensure that the dishes were always available.
There is a refrigerator with cold drinks.
A huge plus is the location of the hotel; in a few days we visited all the places of interest, there is a grocery store and souvenir shops nearby ☺️
Room cleaning is good, daily.
Of the cons: the most terrible minus was the linen, towels 😩 for the first time in many years of traveling I come across such dirty, rotten towels 😩 everything is stained, honestly, even it was unpleasant to wipe my feet, it was good that I had my own towels with me. The bed didn't smell, but there were also a few stains 🥺
The Internet generally worked well, except in the evening after 20, it was rebooted periodically.
The refrigerator was not cold until we took it out of the closet. Maybe someone will need this life hack.
We wish the hotel prosperity, careful and regular guests!
Despite the disadvantages, I would like to come back again
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6
3
March 7, 2024
The hotel is cool. The location is very beautiful. Near New Athos, Athos caves, waterfall, Grotto, and much more.
The staff is very polite, they quickly resolve issues if you have any. A big plus is that the hotel can be found on Yandex Travel. Which is very convenient for booking.
The breakfasts are delicious, there is a large selection. The buffet.
The rooms are cozy. There is hot and cold water. There is a hair dryer, shampoo and shower gel.
The cleanliness of the room of course confused me a little, it would be possible to clean up a little better, I found extra slippers under the bed))) But the brownie left this new one))) Joke
Personally, I recommend this hotel.
And I have a birthday with her on the same day. That's why I'll be back very soon)We will celebrate together.
From myself, I will add only the development of this hotel and keep the highest bar.
You are the best for me🥰
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19
June 15, 2024
We stayed in Abaash for the second time and never regretted it. Cozy, clean and spacious rooms, views of the monastery are just a dream, it's a pleasure to wake up here every morning. It's quiet, you can't hear the noise, loud music from the street, for a relaxing holiday it's the best thing. The food is delicious, moderately varied. This time they only took breakfast. Polite staff. The location is 10/10, within walking distance of all the sights of New Athos, which is good news. The way to the sea is picturesque, through a cypress alley. There is no private beach, but in general you can safely stay in the city, the main thing is to have something to lie on the rocks and where to hide from the sun. At the end of May, the beach was not yet equipped for the season, so there are no sun beds/umbrellas to be found. But something was actively being built in the neighborhood, so I think there will be sheds and rentals in the season.
In general, we will return here with pleasure for a high-quality vacation, good service and just for a welcoming atmosphere.
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7
7
August 4, 2024
The room is excellent , the bed is clean, everything is new in the room, everything is cleaned. The staff is polite, we checked in early, for which thank you very much. The food is simply delicious, the cooking is amazing, there is a choice. Thank you very much for your hospitality)
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3
August 29, 2024
A great little hotel. There is a cafe- dining room, the food is good - simple and delicious. The rooms are clean, everything works. The only thing that upset me was not an ordinary small refrigerator, but a bar that cools very slightly.
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3
1
October 9, 2024
Abaash is a white fortress, a castle.A quiet, mystical hotel in holy places!
Pleasant and fascinating music at breakfast; view of the waterfall, the sounds of the bells of the New Athos Monastery...We were in April, the hotel was almost empty, in the morning we walked to the waterfall , the cells of Simon the Canonite, the New Athos Monastery, to the singing of birds..We were alone, there were no tourists..We and the blooming New Athos in spring.!
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2
July 8, 2024
"Abaash Hotel" in New Athos is a good-class hotel by Abkhazian standards. We stayed there for two weeks: one week in the grand suite + one week in the presidential suite.
Positive:
- location of the hotel (within walking distance of the waterfall, Simon Kananita Temple, lake and Psyrtskha railway station, Novoafon monastery, Novoafon cave, Anakopian fortress, Simon Kananita grotto);
- there is no passing highway nearby (for example, in a similar-level hotel "Afon Black Sea Resort" noise from the main highway is present under the windows around the clock);
- good level of renovation, new furniture, the hotel is fresh;
- excellent varied and delicious breakfasts (with a slight disadvantage, which is attributed to the cons);
- responsive, friendly and customer-oriented hotel staff;
- there is always a bar with chilled alcoholic and non-alcoholic drinks in the lobby of the hotel;
- the view from the huge balcony of the presidential suite is stunning (right at the waterfall and the temple of Simon the Cananite);
- high-quality daily room cleaning.
Minuses:
- in the shower room of the grand suite there is no water seal on the drain, so a strong sewer smell spreads gradually to the entire room; this problem is treated in the only but effective way – cold water turns on in the shower half-heartedly and does not turn off around the clock; at the same time, the smell from the drain does not arise; in other rooms there is no such problem.
- for unknown reasons, breakfasts are always served slightly warm (at room temperature); at first we thought that we just came too late for breakfast and everything had already cooled down, but no, all dishes are taken out of the kitchen already like this; at the same time in numerous containers for storing/distributing side dishes, sausages, scrambled eggs, pancakes, etc.many other dishes are provided with burners for heating, but the kitchen staff does not use them.
Wishes/features (I can not attribute them to the cons):
- I would like to change towels more often than once every 3 days (in other similar hotels of New Athos they change even less often);
- I would like to have more varied dinners at the hotel and with a larger assortment (we never went to lunch);
- the sea is 600-700 meters from the hotel (it is necessary to return to the hotel with a very easy, almost imperceptible ascent); personally, it did not bother us, we walked with pleasure.
General conclusion: the hotel is very good; if we go back to New Athos, we will be happy to book a room at this hotel.
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9
August 22, 2024
It took a very long time to choose a hotel before the trip. The first time in Abkhazia, a child and a lot of negativity on the web. We rested for 15 nights and only positive emotions from both Abkhazia itself and the hotel. I must say right away that we visited only Ritsa and Chernihiv. Pitsunda, Gagra and Sukhum were seen only in passing. I will not write much about the atmosphere in Athos, it has the potential to return here again and again. And Abaash helps in this. Clean rooms, clean linen, spring water from the tap, very friendly staff, ready to fulfill almost any of your wishes. Thank you all very much!
We remember everyone, but we will not list them by name, so as not to forget or offend someone. A recommendation for everyone in the future: the food in the hotel is absolutely safe, do not experiment in restaurants. Abkhazian cuisine is very specific and not everyone tolerates it from the habit.
Thanks again to the staff of the hotel, we will definitely return.
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2
September 21, 2024
New hotel, nice rooms. Three-point service, breakfast too. Custard coffee needs to be paid at the bar. The hotel is located in the center of the sights, so it is not quiet and you will not be able to relax. It's fine for a couple of days, but if you want to spend all 14 days on vacation, then I recommend looking for a more peaceful place.
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1
August 25, 2024
Excellent hotel, good breakfasts with a sufficient selection of dishes, excellent friendly staff! The rooms are clean, the mattresses are comfortable, we liked it) the price is pleasant for this class of service
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December 6, 2024
Of course, the hotel is relatively new... And probably all of the advantages. I'll start with the "little things" There is no bottled water in the room. The coolers on the floor also miraculously "evaporated" from all floors on the second day of stay. The cute girls at the reception explained this fact by the fact that they have water in the tap from the well, which means you can use it for drinking (I didn't dare- I bought it) . Next, the room is cleaned once a week. To requests and questions why is this so? There are only some force majeure circumstances all the time. Sometimes there are no cleaners, then there is an over-the-top mass check-in and departure, "there are not enough hands." It's not serious for the declared level of stardom. It smells like such a typical scoop. At the same time, the attitude towards the guests is very tolerant. You do not interfere with our work, we do not interfere with your rest. Come again
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2
December 5, 2024
A wonderful hotel, clean, cozy, spacious rooms with everything you need, delicious breakfast and a great location. Near the main attractions, I recommend it!
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1
1
August 25, 2024
One of the best places in Abkhazia, New Athos. The location of the hotel is one of the best in the location of all the attractions. I recommend. The rooms are in good quality and condition. 4 stars , but it was possible to give 5 stars in quality.
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December 18, 2024
Modern, clean, polite and caring staff, a wonderful breakfast buffet. I recommend this wonderful hotel for those who like comfort.
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1
September 23, 2024
I just got back from this hotel. Someone wrote in the reviews that this is a guest house, no. The guest houses have a refrigerator, but there is none here!!! There is a mini bar with adrenaline and Sukhumi beer, which does not work, it not only does not cool, it warms. On the first day everything was hotter, then it became room temperature. Accordingly, you cannot store your food and drinks in the room.
The furniture is all rolled up - chips, stains. The stench of sewage is all over the room (about like in a public toilet), I had to sleep with an open balcony, there was no other way. In September, the nights were cool, I had to freeze.
Dust and dirt are everywhere. Traces of blood are everywhere - on the carpet, bedding, wall, floor lamps. There are no dishes in the room, except for 2 dirty glasses and 2 plates. If you want to drink wine or cut cheese, you will not succeed, because there are no appliances. There is no bottled water either. Usually hotels provide 2 bottles of water per day, there is no such thing here. It is unrealistic to stay in the room, an allergy to dust immediately begins. The table on the balcony was still covered in dust. I attach the photo, I wrote the word save on the table, asked to clean the room. To which the receptionist replied that the balcony is not part of the room. And
that's it, the feeling of dirt and some kind of stickiness. The plumbing has not been cleaned once in 7 days and judging by the smells and dirt, there was no cleaning before me. I caught rotovirus for the first time in 10 years in Abkhazia. There are traces of someone else's squeezed pimples on the mirror. The towels are dirty and stained, they were changed on the seventh day. The garbage began to be taken out on the third floor. The administrator is a rude man, he gave me that they had already cleaned up and in general, he was born here, and I drove
The TV showed 5 federal channels, the rest was paid. Not that he was needed, but I would like to fall asleep to some movie
Beach towels are paid - 50 rubles per day. Damn, and this is at the cost of 11 thousand rooms. When leaving, they did not take money for them. The question is, why then say that they are paid and spoil
the impression, if in fact
you do not take money for them?
Dirt, dust, sewer stink, rudeness and rotovirus. The vacation was ruined
They say the hotel used to be gorgeous, what happened now is unclear
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3
January 8, 2024
This is the best hotel in Mount Athos, the prices are appropriate. It is built soundly, good design, materials.The location is atmospheric. But guests need to be prepared for the specifics of the service. There were problems with cleaning - the first day there was no cleaning, on the second day the garbage was removed, but they did not even fold the towels, I had to run to the reception with a mountain of wet towels to change them. Breakfast is a separate song. It turns out (unexpectedly) that everyone comes to breakfast 30 minutes before the end. There are not enough plates, forks, cups, and the food is over. Coffee at breakfast is some kind of a schmuck in the kettle. Normal coffee for a fee at the bar, but the same girl is responsible for the bar and the restaurant, and at the time of the emergency she is not up to the bar, and no one else is authorized to press the button of the coffee machine. In general, with rare exceptions, the staff is relaxed, and the owner saves on employees who simply can not cope with the service at peak load.
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20
October 13, 2024
We had a rest in June 2024, the room was on the 4th floor overlooking the construction site. Since we didn't book in advance, we had to take what we had. The rooms are spacious, there is everything you need, a change of towels in fact, if you leave it on the floor, there is a sofa in the room as an extra place, carpet. At night, when the door was open, grasshoppers and midges flew in. The food is delicious and at an affordable price in the hotel cafe, according to the buffet system, special thanks and love for pancakes and fritters, the chefs are just a miracle how delicious they were cooked!!!
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November 6, 2024
The location is great. But the manager is lame. Cleaning only after a reminder, water is poured into the cooler from the tap, cobwebs on the balcony, food is not very tasty and varied, drinks at breakfast are always cold; coffee and tea, pastries are not varied. I wanted to try national dishes at this hotel, but they were not cooked there, unfortunately
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4
August 4, 2023
A great modern hotel!
Wonderful staff!
It is modern and with a homely atmosphere - you feel like a dear guest here!☺️
We spent a day at this hotel.
We had the presidential Suite - an amazing room - you can get lost!😅
Large terrace with access from the bedroom and living room through sliding panoramic windows/doors from floor to ceiling.
High ceilings - 3-3.5 meters.
Two bathrooms (one on the terrace)
Stunning view from the terrace of the waterfall, park and church.
The terrace is chatty - equipped with a dining group for four, two sun beds and a folding large umbrella.
There is a dressing room.
The furniture is all comfortable
Two smart TVs (in the bedroom and living room)
Fast internet connection.
There is a breakfast-lunch-dinner buffet.
There is a bar in the lobby.
There is a cooler with cold and hot water on each floor.
Through the transom under the ceiling from the living room and bedroom, the golden domes of the New Athos monastery are visible during the day.
All the sights are within walking distance - the New Athos cave, monastery, waterfall, etc.
I recommend it!
Thanks to all the staff for the pleasant atmosphere created by their care!
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6
March 27, 2024
Wonderful hotel, great staff.special thanks to everyone in the kitchen and the waiters and chefs. I just really wanted to . to add at least some fish, fruits and, of course, pastries of a larger assortment to the menu. I would like a coffee machine for breakfast, even for a fee, it's just that there wasn't enough staff at the bar nearby and it was a long wait.And so all well done .I recommend this hotel to everyone.
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8
July 28, 2023
The hotel is of a very good standard. There is everything you need for a comfortable stay. We stopped by and immediately put things in the laundry (prices are quite affordable for laundry services, 300 rubles for 6 kg of linen). After returning the items from the laundry, we found that a couple of things on the straps were damaged, we contacted the reception, without any problems they compensated us for the cost of the damaged items, apologized. The staff is very responsive, strives to solve everything, make your stay convenient. Separately, I would like to thank Diana, the barista (a great morning oriental coffee went with us to the heart), as well as the senior administrator, the maid of the 3rd floor. I recommend this hotel to everyone in order to stay in New Athos. The buffet is good enough, the products are fresh, you can give more fruits and berries for breakfast (there was only watermelon). The rooms are large, there was enough space for 4 adults. The hotel is located in the heart of New Athos, which allows you to admire the beauty of the fountain and the temple directly from the balcony.
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8
June 13, 2024
This is not the first time in new Athos, one of the decent hotels, everything is clean, cozy,peace and quiet, the staff is polite with any requests-everything is fast and efficient, the only minus in the rooms are wine showcases, I would like a small refrigerator, put the same fruits, wine,cheese
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2
January 9, 2024
A new, modern, clean hotel. Not bad rooms, with large balconies and bathrooms. Friendly staff! A very nice place! Monastery, waterfalls, shops, cafes, everything is nearby! The sea is not far away, 10-15 minutes at a calm pace. The beaches are pebbly, wide and clean.Of the cons: we had air conditioners on our balcony, it was very noisy at night, and I would like to order a buffet in the restaurant, I think many people would not have eaten in other cafes.
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13
September 2, 2024
We ordered a transfer from Sochi airport to the ABAASH hotel, a young man named Arthur arrived. The young man turned out to be very well-mannered, kind, responsive, decent. I wish there were more people like that! Arthur went to meet us, waited for us, our flight from Moscow was delayed. Met. The trip was fast and comfortable. Only positive emotions from the trip with Arthur. Thank you very much!
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1
September 24, 2023
Great hotel, big room, everything is new and clean. Conveniently located: to the sea less than 10 minutes on foot along a neat sidewalk and through the park; to the New Athos Monastery - a direct uphill climb. There are a lot of greenery around, places where you can eat and buy everything you need. The hotel staff is very helpful. I recommend the hotel
When booking a room, the hotel staff advised a transfer for us. I would also like to thank Arthur, who helped us with the transfer from the airport and back. Arthur is a real professional!) he knows all the nuances of how to get to the right place quickly and comfortably😊
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8
May 1, 2024
We had a rest in this department from April 22-25. I usually approach the choice of a hotel carefully, look at many different ones and choose the very one!
At the entrance to the hotel there is a large lobby with a good modern renovation and a reception area, as well as a bar area and a buffet dining room. A nice girl met us at the reception, told us everything and sent us to the room, unaccompanied.
Our room was Standard 2x with a balcony, everything looks very good, new furniture in the style of the 70s and most importantly a very large bathroom with underfloor heating, and a long countertop with 2 sinks and a large mirror, and also a large shower room, there was a hair dryer but it was just lying in the corner and with protruding wires and no one apparently they didn't care about him. Further, after examining the cleanliness of the bathroom, I noticed that they were cleaning there, to put it mildly, apparently milking the ticks, or such an attitude of the maids to cleaning. Then, going out on the balcony, we saw scaffolding just above our room, there was also a table with chairs and sun beds, and some man was crawling, as I understand it, who was engaged in finishing the building, and all this was in construction dust. It's just that all the days that we were there, we just simply couldn't go out on the balcony and sit at a table normally, we just had to lay towels. But not only that, all this construction dust just dragged into the room, and all the furniture, bedside tables were constantly covered in dust and we breathed it!!!I'm not a picky person, I didn't say anything, well, since we arrived for a short time, I decided to wait 3.5 days. But one day, when we left for a tour, we left a sign that we needed room cleaning, so what do you think someone came to us? Nooo!!!I went down to the reception, complained about it and was assured that they would clean up soon, and we tired decided to go out so as not to interfere with the cleaning, and what do you think happened? Tadaaam, no one came to us. It was already just beyond everything! To be honest, there is no clear attitude towards vacationers at all, why do you move people into those rooms where repairs are underway? Why should we breathe this?! We also found out when we went to bed that we didn't have a single blanket, bedspread or sheet to at least cover ourselves with. Soon in the evening, a very nice girl Marina came and did everything we asked! That's where the loyalty of the hotel is, in this person, that's who should lead the team, not the people who are sitting there now! The sediment and questions about the hotel remained, and to be honest, so far they don't pull at 4 * at all, the 3 * is stretched ... and it's not about the hotel itself, it's wonderful, but about the work of managers.
Now about the advantages.
I really liked the breakfast at the hotel, everything is delicious and a wide variety of everything!
The location of the hotel is very convenient, right in front of the famous waterfall and Psyrtskha station, and from the next street you can get to the grotto, cave, Anakopia fortress and three boilers. The sea is also a 10-minute walk away. And how the birds sing and what a beautiful view that from the balcony of the hotel, that at the exit!
I would come back here, maybe, but there are a lot of things that need to be finalized and then you will be the coolest!
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6
November 3, 2024
The price does not correspond to the quality at all. The rooms are tired and not cleaned.
I definitely do not recommend it.
The room was not cleaned and towels were not changed until you directly ask the administrators about it.
The maids did not clean the room for several days, even if they were directly asked to do so. The trash was taken out by the receptionists!
The tone of communication between the maids and the restaurant staff leaves much to be desired.
In the room, the underfloor heating did not turn off in the bathroom, which made it hot throughout the room. The first repairman said that he fixed the underfloor heating, as a result, he did not fix anything. Only the second time it was simply turned off by disassembling the outlet. And so he stayed.
The plumbing in the room is cheap and loose. The toilet seat is chipped and yellow, it's squeamish to sit down. At the reception they said it was from detergents) yeah. The toilet is a disgrace...
the chandelier in the room without a diffuser, which makes the light bulbs dazzle when you lie on the bed and watch TV.
The TV is turned off from the network and you need to go through a whole quest to watch something on it - set up programs, log in under someone else's accounts, it's very difficult to figure it out yourself.
In addition, the Internet is very weak, so much so that it was often impossible to use it.
The refrigerator was on top of the locker for some reason, although it should usually be inside it.
Apparently, so that guests use the mini bar more actively.
In fact, there is nowhere to put the keys and hand luggage, because the refrigerator takes up space, and the locker itself is empty. In addition, the refrigerator window glows and prevents you from sleeping at night, because the light is directly in your eyes. I had to cover the refrigerator with a blanket at night.
The halves of the bed are not fastened together, we saved on the most basic! Sleeping in the middle or together will not work well.
Breakfast in the restaurant is normal in terms of the quality of the products, but periodically there were no products available. For example pancakes or pancakes or condensed milk or fruit or boiling water! or something else. In general, I had to ask for boiling water three times so that someone would deign to boil the kettle.
In general, the hotel clearly does not match its price in terms of service and quality. It is clear that the idea was not bad, but either greed or poor management quality brought the whole idea to naught.
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3
September 26, 2024
In September 2024, we stayed at the Abaach Hotel Afon for five nights. Two adults.
We were at this hotel exactly two years ago.
Why is everything wrong? Everything seems to be as usual...
it turned out that the manager had changed. I don't want to pick on the little things, but the hotel has not changed for the better. I was amazed that they no longer put water in the rooms. They said, dial in the cooler, on the 3rd floor. No, and there's silence. It's not difficult to buy, but we arrived late from excursions and already without water (That was the problem! Now even in shabby hotels they put water on. It's kind of not a luxury!? What did you decide to save money on? The staff does not greet, is not customer-oriented. Two years ago, we had three meals a day. This time we went to lunch and decided that it wasn't worth it.
Still, this is our favorite hotel. My beloved Athos. The location is the best! Dear new manager, we wish you strength for the development of the hotel! Read the feedback, talk to the guests, respect your team! Everything depends on you! Work with your soul!
P.S. Change the bucket black mugs in the dining room back to white tea pairs! And the duvet should be tucked into the duvet covers, not thrown next to them. Thank you.
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6
September 18, 2024
A very cozy hotel. We spent three nights in it and would have stayed longer if we had more time. When I saw the door near the elevator, I was already tense, because I sleep lightly and the night hum could have prevented me, but there was no such thing, the sound insulation is excellent.
In other hotels, I have many times come across the fact that there is plenty of food on the buffet, but there is nothing delicious to find. On the contrary, the choice is modest and almost everything is delicious. We've never been hungry.
The staff were always polite.
There were shoals too, but they didn't spoil the overall impression.
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1
1
August 2, 2024
Comfortable. Good repair. Cozy rooms. The ideal location is the center of New Athos. View of the waterfall. Delicious breakfasts.
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1
June 1, 2024
A wonderful room, a cozy hotel located in the very historical center of Mount Athos.
A delicious buffet table and inexpensive.
Helpful, courteous staff. We congratulated you with a bottle of sparkling wine on your birthday :) advise
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1
October 24, 2023
Excellent location of the hotel, within walking distance of the New Athos Monastery, Psyrtskha station, waterfall, caves, beach. There are many cafes and shops nearby. The service and service in the hotel is at the level of the Turkish troika, there is something to strive for. For 9 days they did not change bed linen and towels, although they said at check-in that they would change. In general, the staff is polite and tactful.
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3
3
November 11, 2024
I have now read a lot of positive reviews about this hotel, but it is doubtful... Of the advantages, I agree:
- good location,
- parking (paid 200 rubles per day) ,
- a claim to style, but only a claim... The rest are solid disadvantages. Perhaps this hotel is in the top for Abkhazia, but in comparison with other countries, it is a nightmare for me. I will write, and it's up to you to decide whether to attend it or not: 1) Style... The carpet is dirty, everything is shabby, it's scary to sit on an armchair and sofa, the bed is just a high and extremely soft mattress; 2) We were contacted about a broken door to the balcony, but the staff was not even going to fix it, we were told: "You just lift it up when you close it, it should close." The very formulation of the answer surprised! ; 3) Since electricity is turned off in different areas in Abkhazia for a couple of hours, the hotel has its own generator, as well as a heater. About the generator- it was constantly shutting down, especially at night, and when it was restarted, the air conditioner constantly made sounds, during the day it was OK, but it was impossible to sleep at night. They contacted the reception after the first night to turn off the air conditioner, since all the electrics are under their "stylish" cladding. We were told that they would inform the technical director and he would do something, we stayed in this hotel for a week - no one did anything! Regarding the water heater, if you wash during rush hours, then there is no hot water, and we were out of season ...; 4) My husband and I went to my birthday, this is probably a trifle, but extremely unpleasant. Not only did they promise a compliment from the hotel, but until my husband reminded me closer to night, there was no compliment. One more nuance, we asked at the beginning of the vacation just to give us champagne glasses, we never received them, the reception reported that there are dishes in the rooms for water and tea. At the same time, when the "Compliment" was brought, champagne and two DIFFERENT glasses of wine were brought... It's just ridiculous... Although there are normal champagne glasses in the bar. 5) The place where breakfast, lunch, and dinner are served is dirty, the sofas and chairs are stained. We only had breakfasts- but they were extremely monotonous, the staff who controls the organization of breakfasts is terrible, the cook's daughter is a good girl, but she was replaced by another one- rude, answers through her teeth, why take such a non-customer-oriented staff?! Breakfasts are extremely monotonous:one porridge, one salad, slicing 2 cheeses, slicing 2 cheap sausages, not tasty sausages, vegetables, adjika, canned peas, corn, casserole or pancakes, pancakes, some kind of cupcake or mannikin and some fruits (or tangerines or feijoa) , once a week there was slicing: persimmon, apple, kiwi. Coffee, as already mentioned, is diluted slop, if you want a normal coffee, you can order it at the bar for a fee. I also understand that there is a cult of family in Abkhazia, but how can the children of the staff in street clothes, a hat, with a shift, a briefcase, etc. be allowed to a place where people eat, let them grab food, etc.?... 6) Separately about the standards of cleaning, in a week the bed was changed only once and then, insert a blanket into the duvet cover they provided it to us; to take out the trash and change the towels, we must constantly ask, although I clarified the standards: we must clean up the trash and change towels every day... The toilet and shower have never been washed, apparently, it is necessary to bring cleaning supplies with you... That seems to be it... As I said above, it's up to you...
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5
November 1, 2024
Very nice hotel, modern interior, excellent location near popular attractions. Polite staff.
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April 30, 2024
a wonderful hotel for its 4*. There are small errors in the plan: there is a hook for a towel, there is a shower holder. Yes, and I still wanted to see the towels white, if they were originally white. It would be nice to add slippers to the bathrobes. But these are the little things that you notice, but they don't annoy. The rooms are comfortable and conveniently equipped. The location is amazing: near the waterfall, the New Athos Monastery and the mountains around. It is convenient to walk 300 meters to the sea along the tour zone. The staff is very friendly and at the reception there are Selma and 2 guys, and girls in the restaurant and maids. The breakfasts are delicious homemade, only moderately. In general, the hotel pleased me. You will rest comfortably in it.
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2
3
September 16, 2023
A great hotel for Abkhazia! I live in Sochi, I visit Abkhazia very often and there is something to compare it with. We lived in a deluxe and a duplex. I liked the deluxe more, although it is much cheaper. A fresh, clean room, heated bathroom floors!!, which is very important, the foot sinks into the floor covering-it is very pleasant to walk! The girl at the reception is just a miracle! I made a discount on accommodation, I responded to all requests instantly! We took three meals a day. Everything is delicious, fresh, varied, not greasy, not fried, meat of all kinds, watermelons and melons are divine! The only thing missing was fish or seafood. There is no queue, the tables were always available. The location of the hotel is amazing. Near the waterfall, the path to the grotto of Simon Kananita. At dawn, while all the tourists were sleeping, we went for a walk along the trail. The hotel is top! I recommend it!
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7
2
September 24, 2024
Abaash is always happy, we had a very good time this autumn, and minor troubles at the hotel, so they can happen everywhere. The only thing is, the hotel staff is in no mood this year, everyone is sour and indifferent
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1
September 30, 2023
A good four in New Athos. Very convenient location in relation to all local attractions. Spacious room, polite staff. Of the minuses: the carpet would be replaced on the floor, it looks shabby and insects from the balcony at least would be cleaned with a broom.
The warm floor in the bathroom conquered my child, and I had comfortable pillows and mattresses.
I couldn't have breakfast, so I won't write anything about food. We stopped just to spend the night.
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3
3
September 13, 2024
A great hotel in a convenient location. The buffet is normal. If you don't get bored for a long time.
It is close to the beach and in general everything you need is within walking distance.
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1
January 11
Terrible hotel, pleased only with the location, and at the entrance, the smiling staff, that's it. There's a construction site under the windows that started hammering at 8 a.m., I'm not talking about dinner at all, it's not delicious, and there's no choice, we didn't even go to breakfast, so as not to spoil the mood in the morning. But the horror is that when I read the reviews about bedbugs, I didn't believe it, but in the morning they were just awesome, I'll attach the photo below. No one even came up at the check-out, and they didn't help with the luggage. The price for this hotel is too high
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2
February 4, 2023
A very good hotel, the price of course bites, but the service there is not bad. It seems like they were entering from Abkhazia to Turkey. The rooms are clean, fresh, everything is done neatly, the accessories (sockets, sockets, faucets, tiles, etc.) are on the level. There are minor flaws: the cards on the light relay do not work, but maybe it's for the best, the toilet button jams, doors and windows do not switch to winter mode in winter, which is why the seal blows (there is enough heat overboard, but condensation forms on the jambs on the sashes), few channels (in Abkhazia in general TV is not developed). The food is excellent, delicious, and if you buy it, it is also quite acceptable for the money. We bought only breakfast, buffet, everything is fresh and delicious. The staff is friendly, does not ignore and will resolve issues. We were in Gudauta in lzaa in September, everything was difficult there, both at Fatima and in Swallow. I don't want to recommend them, and there are lots of cow dung everywhere on the roads, with the promise of special relict pines that exist throughout Abkhazia and this place is not unique, with difficult transport accessibility, we didn't like it and we won't go there anymore. New Athos is another matter, clean, clean air, lots of places for walking and exploring, there is a highway where, if desired, you can catch a minibus without problems. As a result: a great hotel in a great location.
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5
3
August 6, 2024
We have been here since June 14, 2024, we really liked it, there are not many people, the food is delicious! Clothes can be washed for only 300 rubles, there is an ironing board with an iron on the floor, which is very convenient!!!
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2
August 6, 2023
There were conflicting impressions about the hotel. The location is great. Everything looks beautiful, but if you look closely, there are a lot of disadvantages. The price does not match the quality absolutely.
At the time of check-in, we were told that there would be a double bed, although the reservation was for two single beds. I had to look for information and prove it - we booked on the official website of the hotel. As a result, they gave me another room and said that they would come and spread the beds after checking in. After our three reminders, the beds were pushed apart only the next day in the evening. We checked in, however, an hour earlier at no extra charge. The rooms are beautiful, but dirty. There was no cleaning once in a week, shampoo and gel, tea bags were brought once, the faucet and mirror were wiped. However, the garbage was taken out every day and toilet paper was changed. One day we met a maid, listened to a tirade about how hard it was for her and that she didn't have time to do anything - rooms for new guests were a priority. Towels and bed linen are not the first freshness, they have never been replaced, a bathrobe with a stain. There was only one foot towel, always wet on the floor. There is a duvet cover instead of a sheet.
The side facing the temple and the waterfall is not illuminated by the sun, things did not have time to dry. The breakfasts are not bad.
The hotel has good potential, but lacks an experienced manager and seasonal staff in general.
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10
2
September 24, 2024
A wonderful hotel. I didn't like the food very much, but the sea and the living conditions are excellent! The staff is nice and calm. Come and have a rest!
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1