It is impossible to make an appointment, first the call center assures that the specialists are busy. Then they promise to call back and do not call. Customer focus is at zero.
A little forgetful, but well done. Practically the best prices for the necessary spare parts in the city. The site is very good for selecting analogues if you don't have what you wanted, but there is still a lot of choice. I am sure that all the shortcomings that can be noticed will be corrected soon.
aaa.by previously, they worked accurately and on time. The situation with the last order is as follows. We placed an order on the website. They called and wrote during the week. We got through to clarify the status of the order. They say they called and didn't get through to me. False, there is a printout of calls for this period. They did not take the job, because according to them they did not get through. They said to leave an advance payment for the order. They paid half the cost and from that moment they do not pick up the phone, do not call back, do not answer through any channels. The order was paid on 12/28/21, it was supposed to arrive approximately 02.01.22. Today 13.01.22
I advise everyone to contact a specialist, Yuri, who will find any part for your car, both under the order and from the warehouse, or offer various options on how to eliminate the defect.
I ordered oil and a filter, the manager called back and indicated that the order would be delivered on 03/29/2019 from 10.00 to 13.00. However, at the specified time and during the day, no one delivered the order or called.