Everything is fine. I bought a new phone and couldn't set up an e-sim, rushed to this point A1 and manager Ksenia set everything up in 30 seconds, clearly and quickly. Great job, the managers are all polite and prompt. They ask people what they can do to help, and they tell them. A great point with great employees.
A great salon. Lots of phones. Competent and competent specialists helped with the choice of a phone for a child! Pleasant bonuses for customers in the form of installments!!!
I have always appreciated and respected a1, formerly Wellcom. The service is always good, and the consultants are always ready to fill in any curiosity about phones or pricing with information. Parking is good, convenient
Quiet, or rather slow horror! Half an hour in the queue to connect the tariff and it has not yet reached the specialist... Just 1:15 in a queue of 4 people to connect a SIM card. It should just be a shame. I highly do not recommend the company and in particular this branch....
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Show business's response
hana
Level 7 Local Expert
January 24
Excuse me, is it normal for your employees to make primary conclusions about a person's age and income? I am well aware of the cost of the product I bought, I have never seen such a boorish attitude. a couple of months ago, I came to buy headphones – everything is top-class, and they helped and politely explained. Here, the attitude is like I'm a child and I don't have any money, they didn't even give me a check, how will I contact the warranty center?
There were questions about the pokophone f5 smartphone , the consultant listened to everything , eliminated and adjusted all my claims for me . He explained everything to me slowly . I was ready to spend as much time as I needed . Thanks . Unfortunately, I didn't remember his name .
Very slow service and poor quality consulting, we purchased Honor headphones immediately warning that they would be used with an iPhone, why did the consultant decide not to report that there was no Type-C cable in the package?
How many times I visit, the issues are always resolved very quickly. Of course, there are queues, but this, as I understand it, is due to a shortage of workers. Therefore, with a full staff, problems with queues will go away. Many thanks to the head of the office, who very quickly helped to sort out the actions for the age of the phone under warranty. If possible, I ask you to encourage this head of the office.
It's just rubbish going on here.... Avoid this separation by all means. Huge queues outside the Pavilion. Do you make these electronic queues so that people can safely go shopping… It's a shopping mall.…
There is no electronic queue .The service is long.The choice was put on one budget model , but they began to convince and impose a phone more expensive by 100 rubles .The terminal with the bill acceptor is slow .A1 just leaves a lot to be desired
There are a lot of people, and there is one employee at the checkout and everything else. In order to simply write an application, you need to wait at least 30 minutes.
"Take this model - everyone takes it! And why do you need the characteristics? We're not selling chickens."... some applications are not running due to a certain amount of RAM..."roll back the version. How can you not??? Well, it's not for us."
The service is the worst I've ever seen.The staff is playing the fool.There is no attention to the client. As a result, you were the fools. Review the staff of this particular store.Good luck