A1
9 reviews
July 27
The point In Old City, the brunette on Thursday, changed, gave me a SIM card, and changed the phone settings. Now it works perfectly even away from the towers. Thank you. And then the repair master advised to change the phone, it's a two-year-old Samsung. And it was only necessary to change the priority of 4 G in the settings to 2 3 G. It turns out that 4 still does not work well outside the city.
See original · Русский
July 13
Pros: The office itself is great, the managers are friendly and everything was done quickly.
Cons: the network catches extremely poorly, in the sanatorium porechye the signal quality is like 5 sticks, but at the same time the Internet works worse than 3g in the Russian Federation.
When traveling to Lida, the network disappeared from time to time. It's not very pleasant
See original · Русский
January 13
A couple of days before the new year, I contacted this A1 sales and service point about buying a Huawei Watch 4 GT watch for a special offer and with a gift for 10 kopecks in the form of wireless headphones. Since my wife and my father are users of this cellular network, they wanted to make the purchase to their wife's number with a 24-month installment plan and with this most promotional gift. On this occasion, we turned to a consultant. The peculiarity was that my wife had a corporate number, and I was not sure that with a corporate number it was possible to design goods on these terms. The consultant assured that this is possible with the creation of an additional separate account, to which the amount will need to be transferred in installments. ok. I didn't have my passport with me, we went home and arrived with a passport. We applied for registration, and then it turns out that the installment plan remains with the corporate number, but it will not be possible to issue a promotional gift for 10 kopecks. OK, okay, the operator asked if anyone else had a signed operator agreement and a SIM card. And since my father also uses this cellular connection, I asked him to come from the suburbs. Repeated appeal - again, the nuances become clear that the father has a number without a subscription fee, and such a number is needed for installments. God be with you and with the conditions, but when you turn to a consultant, is it really impossible to immediately tell all the conditions of the promotion so that you do not have to come to the same service and sales center 3 times, and end up with nothing. I strongly advise against this cellular network and specifically this point of sale and service. In response to an entry in the book of complaints and suggestions, the company wrote that all the terms of the promotion should be clarified with employees - this is written on the price tag for the device. That's how I actually addressed it. And what came out of it is indicated above. I am attaching photos and screenshots. In response to an entry in the book of complaints and suggestions, water is written, an answer for the sake of an answer, however, which is expected from a company that considers this to be the order of things.
See original · Русский
December 7, 2023
Friendly, attentive and very competent service. Thanks!
See original · Русский
October 23, 2021
Пришла в августе 2021г в А1 "Тринити" Гродно, переоформить N тел.на себя после смерти матери. В память о ней хотела сохранить N. Сказала, что хочу переоформить. Не успела подать свид.о смерти, как темноволосая девушка-оператор без слов схватила это свидетельство, сделала ксерокопию ,просунула обратно и сказала, что N закрывает, что переоформить нельзя.
Что этот N потом, через некоторое время продадут другому случайному человеку. А мне ...нет
Я слезно просила тогда оставить все как есть, если нельзя переоформить, вернуть мне копию свид о смерти матери, и забыть, что я это предъявляла. В ответ... безразличие и цинизм. Я даже контакты не успела переписать...
Спрашивается почему так?
Пришла просто узнать, а за меня все решили. A ведь я заявление не писала на закрытие N.
До этого я как-то заходила узнать, была другая оператор. Сказала переоформить можно, за услугу 8 руб, но тогда свидетельство не взяла
October 1, 2023
I received SIM cards, everything was done quickly, they helped me figure it out)
See original · Русский
August 17, 2021
Салон связи мобильного оператора, там вы получите квалифицированную консультацию и помощь. Приветливый и вежливый персонал. Обращался к ним лично много раз.
December 8, 2022
Хорошая сим карту
February 19, 2020
Не очень вежливый персонал, не хочется туда обращаться.
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