А1
186 reviews
January 15, 2024
The best
1
1
February 12
We consulted at 14 Melnikaite, A1 salon on various issues. The attitude is friendly, they calmly answer all questions. The salon is stylish and clean. There are places where you can sit while waiting for your turn. There is free parking nearby.
***
The A1 home Internet was connected on February 7, 2025. We would like to praise Master Maxim S., who conducted the Internet for us. An intelligent, modest, neat, restrained, cultured young man! I did everything in the allotted time and did my job efficiently. I called in advance, as promised.
A1 management, appreciate and reward such employees - they are your "face"! And buy him a working vacuum cleaner so that he can work cleanly while drilling the walls and leave order afterward.
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January 24
The oldest Velcom office (now A1).
I designed the first room here back in 2001.😁😁😁
A lot has changed since then. The office is cozy, the full range of services, the staff is polite and friendly. Everything is fine 👍
Parking is a problem, the location is convenient, the city center.
Well done!
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November 4, 2024
I appreciate the well-coordinated work. Previously, the necessary documents were prepared with the manager Anastasia, so the visit to the office was quick, without red tape and queues.
The staff is friendly. The office is conveniently located.
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October 9, 2024
A very good a1. Good consultants. We are always happy to help. You can safely communicate. There can be a lot of people on weekends. Very little on a weekday, especially in the evening.
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November 5, 2024
Great room for customers, small queues. The only bad thing is that the problem with the quality of communication in the center of Minsk, not far from Melnikaite, has not been solved for a year. And every time they promise that in a couple of months the case will get off the ground.
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October 24, 2024
Great office. Friendly staff. They explained everything correctly. Thank you.
There is no queue, everything is very fast.
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November 12, 2024
We were in this office on Saturday. There are no problems with parking. The office itself is spacious, comfortable places to wait. There was no queue - a friendly employee quickly issued a SIM card.
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June 2, 2024
Excellent A1 center. Excellent specialists. A normal choice, prices and a very good attitude towards people. I highly recommend it. I've been using their services for twenty years. You can park.
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1
July 22, 2024
Very clean, attentive and courteous staff. I went to change my SIM card. It was changed in 10 minutes and it was with waiting in line. Everything is fine. Thank you.
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1
March 14
Substandard Internet and TV equipment was installed in the apartment , the remote control does not switch , the sound on the TV is bad and disappears periodically, etc
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March 31, 2024
The consultant explained everything calmly and quickly) The waiting time is minimal. Near the metro and bus stop, easy to reach. A large selection of phones. I advise you to visit 👏
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3
November 19, 2024
I wanted to put 2 for being unfriendly, but in the course of communication, the employee corrected himself, so 4. Be nicer to visitors
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March 31, 2024
A large mobile communications center, many phone models in the exhibition hall, attentive and courteous staff, phones are more expensive than competitors, but there is more choice.
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3
May 6, 2024
Office A1. Sim card for guests of the republic 25 bel. rub. if you take it for the first time. This is the same as for other operators, provided that you take it from the operator, and not from the agents.
On payment. Only the Savings Bank's plastic card has passed. Tinkoff and Alpha rejection. NFC does not work at all, which is what they are suggesting (sanctions).
The employee said that it is impossible to please the Internet. It turned out not to be true.
Communication in the Minsk and Grodno regions is stable.
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1
1
August 22, 2024
I came with a problem, I got only what is beneficial to them, I will not buy more mobile devices there, there can be no question of replacing the device and it does not matter that there is a guarantee and the reason was initially a marriage
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October 6, 2024
Everything is fine, but I have the Yandex Navigator app installed, and the speaker's voice is in English😔
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August 19, 2023
When I arrived from Moscow, I decided to make a high-quality connection for myself for a couple of days (first of all, stable and fast Internet). We recommended a1 (former velkom), I turned out to drop into this office and the employee did everything to me as quickly as possible, explained everything and even inserted a new SIM card into the slot of my phone himself.
Well, the connection did not fail - even in the forests and any wilderness, 4G was stable!
The review is not custom-made - there is an attached photo of me riding around Minsk on a scooter and I already have everything awesome with the Internet.
P. S: woosh in Minsk too
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4
October 23, 2024
The service of legal entities in the daytime is as pleasant and fast as possible.
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June 4, 2024
Spacious, modern office, excellent service, staff - polite, professional.
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3
June 4, 2023
A good large mobile communication center, many phone models in the exhibition hall, attentive and courteous staff, phones are more expensive than competitors, but there is more choice. There are never any parking spaces near the salon
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3
1
November 17, 2022
The best telecom operator in Belarus. The quality of communication is at the highest level, the Voice over LTE system works, affordable tariff plans provide services at the highest level. The staff will always help you and meet you halfway. All other telecom operators in Belarus are just nervously smoking on the sidelines. I used all the operators, but I chose A1. I'm waiting for 5G. I wish you only success, prosperity and excellent customers
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3
1
January 12, 2024
The guru is just super! So attentive and loyal. He is not annoyed by the ignorance and incompetence of customers, mostly "dummies", like me.And they were at my visit.
That's why it took a long time to wait. Apparently, we are good at messing with our phones.
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3
December 16, 2024
Nice salon , friendly consultants
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May 27, 2024
Lazy employees in the department for legal entities waited 20 minutes, at this time 3 employees without robots were sitting drinking coffee, as well as employees trying to cook equipment in installments at an inflated price
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1
3
January 16
As usual, there are long queues, but the staff is good.
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June 11, 2022
Excellent service. Specialists of the highest level are polite.
The office is well equipped, there are seating areas for waiting, a cooler with water, which is important in the hot summer period. A vending machine with a large selection of coffee.
Neat stands with exposed appliances and telephones. Clean and tidy.
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4
1
April 16, 2023
A good company, well-trained staff, a small cozy office, there is an A1 guru, a department for working with legal entities, a wide range of phones and equipment, interesting tariffs, a variety of services and services, high-quality mobile and fixed communications. I recommend.
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3
April 20, 2023
Well, so-so, I met with "expectation and reality", the service was very long, while I stood on the sidelines waiting for my ticket number, I saw enough of the work of the staff, so-so level, they looked down on people very much and even answered rudely somewhere. I stood for a long time as a result, there was no model I needed, there was no one to ask even so as not to waste time.
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1
1
November 2, 2023
A good office, excellent service, and most importantly, there are rarely queues. Compared to Independence, 95.
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3
1
May 12, 2024
Excellent specialists in the office and on sale . Convenient location.
Constant promotions and discounts only please customers.
We are waiting for lower prices for the old tariff plans.
Ah ah ah ha he
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2
May 31, 2024
Super, everything is very thought out. And they explain everything in detail.
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3
January 27
Maintenance at a snail's pace.
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July 4, 2023
I advise everyone to record consultations on a dictaphone, they give the wrong advice, they will tell you about one thing, you will arrange everything, you will connect in fact you get another, I advise everyone to record the conversation on a dictaphone because then you will not show anything, they do not provide your recordings of a dictaphone
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1
1
June 4, 2024
Everything is fine, but not great. The echo of the 90s is felt
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2
June 20, 2023
Everything is great. A very nice receptionist helped me choose a tariff. She prompted and explained everything. When there were difficulties with the documents, she calmed down and helped me figure everything out. The conditions are favorable.
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3
April 17, 2023
I want to express my deep gratitude to consultant Dmitry, there was no tablet in Naliya, but Dmitry found and reserved it in another center, thank you for your attentive attitude to customers!
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3
August 18, 2023
A wonderful office. The service is at a good level. Polite staff. If there is a problem, you can solve everything within an hour and a half.
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3
February 8, 2024
It's comfortable and deserted.
Separate service for legal entities.
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1
February 22, 2022
A good firm. The office is cool. But parking is a big problem. There is always a big problem with parking in the center. But with an agreement with the manager, they can launch you under the barrier. Which is very convenient.
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2
January 13, 2023
It's disgusting, for the umpteenth time (in the 3rd) they promise to call back on the left application for the transfer of the home Internet and for the umpteenth time no one calls. Every time they say contradictory information, it is not clear at all what the problem is and what they are going to do, everything has stretched for 3 weeks already.
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5
April 20, 2024
Polite staff, small parking.
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3
June 23, 2023
Every month, they helpfully offer their own Internet, distracting from important things and promising never to call with advertisements again. The best operator. It's time to change it, apparently
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1
4
November 12, 2023
Two people at the reception of 15 people in the hall, on Sunday I waited 20 minutes for my turn, otherwise everything is OK.
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1
July 28, 2022
The service is at the highest level. There are no queues, maximum 5 minutes. There is its own Parking, but there are not always places, the car can be parked nearby in the paid parking area.
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2
May 21, 2021
Wonderful A1 corporate center. It is in this center that all questions are answered, you can easily buy any mobile electronics you are interested in. I also always really like modern design. Without any doubt, it deserves 5 stars.
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3
2
January 19, 2024
The attitude towards customers is unacceptable. It seems that they are not interested and do not need it.
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1
2
September 26, 2024
Everything is on the level
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February 3, 2023
The "three" is a stretch. The salons and operators themselves are on the "five", but what tariffs the operator sets for foreigners is a "song", and then how the services are included is a "swan song".
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2
2
September 4, 2024
Fast service without queues
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