The guys are working very slowly. For the first time, I thought that I was probably unlucky and had to stand in line for so long. For the second time, I realized that it wasn't about luck. I stood in line for half an hour. I don't know what the employee of the communication salon was doing for so long. Apparently, he has little experience and does not know how to use the programs. In addition, I did not buy what I wanted, because it turns out that the prices for non-subscribers are completely different. I have never bought anything in communication salons, because their prices are inadequate. But this time, for some reason, I fell for the bait, I believed in a miracle)). In general, I have never been a subscriber to them and once again I was convinced that this was the right decision.
After switching to this operator, stating that it provides home Internet and television - WE REGRETTED IT A HUNDRED TIMES🤦🏻♂️ the Internet turns off, may be absent for a couple of days, or just lag in the middle of the day, television is JUST TERRIBLE🤦🏻♂️ Channels hang, in order to "fire them up" you have to dance with a tambourine, switch channels, turn on/off the set-top box... for half a year it was a CONTINUOUS TORMENT, the departure of specialists to the house did not solve the problem, they called for the second time - did not solve it, they called for the third time... waiting for... I believe that the A1 operator DOES NOT FULFILL its stated OBLIGATIONS, and cannot provide adequate home Internet and television in the 21st century👎🏻
Firstly, to get through, you need to wait about an hour, TV, at the moment the Internet (Wi-Fi) is not working, although everything is paid for. They promised to call back, but there is still no call. We are sitting without television
I would like to express my gratitude to Maria Komarova, a specialist of the company, for high-quality service, optimally selected services and a professional approach to fulfilling their duties. Thank you.
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Show business's response
Сергей П.
Level 8 Local Expert
February 12, 2022
It is in demand. There are always customers, if you need to ask a question to the manager, you will have to wait. A large selection of cellular communication devices and accessories. The staff is polite.