The worst service among banks. To get a reissued card, you need to wait in line for 2 hours! It would be possible to arrange delivery by mail, since the branch in Polotsk is closed, one employee works in Novopolotsk, each client is served for 30 minutes. If I didn't need a card, I would have left this bank altogether. The service is 1 out of 5.
I ordered a reissue of the card, the deadline is ending,I work until 17.00,I did not know that the branch was closed in Polotsk, I went to Novopolotsk 2 times, I managed to get there at 17.30, both times 3-4 people were sitting there in a queue for an hour, I went to clarify whether they would accept me, they replied that they were closing at 18.00.Saturday is Sunday off. Maybe who knows if the branch in Polotsk will reopen.
One employee, respectively, creates a queue in which you absolutely do not want to sit . The cards have run out , and I will not continue to conclude an agreement with this bank .