Well, we waited for our order, ordered furniture for the nursery with a design project and production from Gorbach furniture. Like many people, they chose this company through Instagram, and they began to read reviews only after ordering) They were a little worried after reading) and when the deadlines increased by 2 weeks. But they were always in touch with us, no problems. What about our furniture ...It's just an excellent job! Honestly, we didn't expect everything to be so clear and beautiful. Humpback furniture is top! In our house, these are already the third furniture makers with which to compare. The furniture is comparable in quality to the factory, perfect pasting, perfect fit, and what a design! Just an exhibition job! The guys were excellent installers, very careful, usually they all blunder, throw up, litter and leave. In general, we are switching to the side of not just satisfied Gorbachev furniture customers, but very very satisfied ones)))
I ordered furniture (2 simple cabinets) on September 5, 2023. The order was accepted by Director Sergey Gorbach. He promised that with a 100% prepayment, the furniture will be made on time, or even earlier. In fact, the director took my money and uses it at his discretion, but not for my furniture. The deadline came out about a month ago. The furniture is not even in production yet. It's almost impossible to get through to Sergei. Managers reschedule deadlines every 2 weeks (at the last conversation they said that the deadlines were postponed to January/February). It's not good enough. I do not recommend contacting, I do not have enough nerves. Every conversation with the director is a complete deception!!!
By the way, the penalty is not considered to be from the entire amount under the contract, but 25% of the total amount under the contract. Read the contract carefully!