Gold Apple
Directions
Abay
1.72 km
Dostyk Avenue / Zholdasbekov Street
310 m
Similar places nearby
164 reviews
December 5, 2024
Cosmetics hypermarket-what else can I add here. A huge assortment and very pleasant service: there is always a consultant ready to help, the girls are all very polite!
The only drawback is the long queues at the checkout. At the same time, not all cash registers can work in prime time
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December 14, 2024
A huge selection, prices for any purse, the staff is responsive, everything is beautiful inside, there are probes for almost everything. Baskets are generally a top, the only thing is that there would be more cash registers)))
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February 9
In early January, I ordered products through the Golden Apple app. I made a mistake with the quantity and decided to return part of the order. But I haven't been able to issue a refund for a month now. They took the products, but there were problems with the refund.
Support asked me for personal information to make a refund (they say that this is a prerequisite for a refund), namely: a photo of the ID card and an IIN.
They gave me a choice: either I provide my personal information or they won't refund the money.
I refused to provide my personal data, I decided to at least get the products back, but that's the problem. I sent them the delivery address. After a week of waiting, I decided to contact support in the chat and find out the delivery time, to which they replied that the refund had already been made. However, I did not receive any email notifications or messages. There are no receipts from them on the card either. Now I'm back in the waiting mode for information from support... In short, another sharashkin office, the application and assortment are not bad, but the quality of service is terrible. I'm no longer on their client list.
See original · Русский