I bought flowers in November. I came with a small child, not only was the seller standing and writing something on the phone, I was also told to wait. I needed flowers in a wooden vase frame, the sales girl couldn't offer anything, I chose from what I have. Then they just threw the flowers on the table and that's it, when I asked them to at least help me trim them to make a frame, they grimaced at me. I just asked for scissors, and the girl chopped flowers for me and threw them all on the table. And she ran off to another customer who came in. And I was left to arrange it myself, also with a small crying child. The service is just perfect!!!!!!
I would really like to leave my feedback so that people don't make the same mistakes as me!Yes, flowers are cheaper than everywhere else, but the packaging is terrible!The girls don't know how to pack at all, they just wrapped it in a circle and that's it.A huge bouquet was ordered, which they ruined with terrible packaging.Grandmothers at the market will pack the best!I'm just shocked by this, teach your florists how to pack flowers!Don't embarrass yourself and don't get on people's nerves!I had to run to a nearby flower shop and ask the girls to pack for a separate amount.It's a shame!
Based on the crowd that stands there before the holidays , the hopes were high . But the attitude of the staff killed me.
The website shows the phone number of Grodno , not Brest .
When you got through to Brest , you had an unattractive conversation , as if you had done something to the operator , and you owed him something . This is in short.
The most disappointing thing was the inhumanity , the courier was disabled and could not pick up the bouquet on his own , to which the staff were too lazy to walk 2 meters , convincing them that they had a blockage at 11 a.m. on March 10 .
Because of that rudeness, I don 't want to buy flowers in the future .
Excellent service, great selection, competent staff, I especially want to emphasize Alexandra. Pleasant communication and taste in bouquet design, thank you.
I made an order for flowers on 03/14/25, they advised me how best, after all, people are "professionals", I thought so.
Result:it was done terribly, the mood was ruined, what was in the refrigerator and in the photo did not match what they did to me at all, the seller said that the roses would still bloom, but on the contrary they began to dry out15.03, that is, only a day had passed
The conclusion is, buy anywhere but here, the customer orientation is the same as the quality of the product.
There is a small selection of flowers in the store and, to put it mildly, " not very ", the consultant girl with a sour face could not advise. I won't enter it again. Rather than giving wilted flowers, it's better not to give anything at all.
I ordered a bouquet in 4 days, came to pick it up at 20:00 and they tell me that the flowers can't be sold to me because they are frozen, it turned out that I was just driving in vain, they could have unsubscribed or called that this was the situation and I didn't waste time on extra driving. Disappointed with the store.
I want to write a review after receiving the bouquets : beautiful flowers, well done, but one bouquet was dirty paper, scuffs. And not organized, specially ordered so that everything would be ready and not wait. That's the impression. We won't go any more.
We fell for a good advertisement, came to the store, the assortment is not large, but the prices are pleasant. We were choosing a bouquet, the florist girl didn't even offer anything....They don't know how to arrange bouquets at all.
I made a pre-order for flowers , the next day the flowers had to be thrown away , the bush roses were completely wilted , fallen and blackened, when I took off the packaging I saw that half of the flowers were also broken in the middle, moreover, the queue stood for two hours , they work very slowly
Good evening! I bought a bouquet of flowers in your store this morning. By 15:00, the bouquet, namely the roses, had withered. How is it??? What kind of roses????.... By evening, the roses had all wilted. There is no desire to go to this store anymore
I have been buying flowers for 3 months now, I am satisfied with the quality! If you take care of the flowers, they take several weeks. I ordered a bouquet online, at the store, there is no delivery.
The prices are great.Packaging is a minus. It's just paper.There would be no price to add cellophane, but it's not scary.Either with your own or pay extra for registration.