7588.by
22 reviews
December 12, 2024
Questions for your dispatchers! I wrote in the Viber messenger about booking a place, before that they always answered and there were no problems. But there were difficulties before that, too, on holidays because of the large flow of people it is difficult to book a place, their reservation opens 10 days before the trip, you write to them at 7-8 am on the first day of booking opening about the trip, they answer at 13-14 that there are no places. I thought that there might be a large number of messages and they respond to everything in the order of the queue, but probably NOT! I decided to try my theory and wrote at 00:00, the result was that the attempt was unsuccessful. My message was read at 12-13 p.m. and there was no response to it. The dispatcher was online a couple more times that day and did not give me any answer. Today I wanted to book a trip from my hometown to Grodno, I wrote to them at 9 a.m., foolishly believing that the last time I went unanswered by accident. As a result, I check the messages in the evening, there is no response))) The message has been read))) Look, this is just a mess. I understand that there may be no places, but you can't leave a person unanswered, well, write to him about it, and don't ignore his messages. Moreover, there were no such situations before, I traveled with you many times in comfort. Change the dispatcher, you lose customers like that)
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November 9, 2024
I was driving from the sanatorium, there was nothing to get to Minsk with.The operators immediately offered the nearest time, which suited me.I got to Minsk by a big bus.Very comfortable driving, the cabin is clean, there is even water and disposable cups!The driver is a very nice young man.Now I will only travel with this carrier!
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1
January 7
Terrible company, terrible service!
Sorry, for 37p, I want to get a normal service where they tell me the platform number, the color of the car, and not just the driver's number. I want to be sure that my route will not be rescheduled, which is why you give departure timings when you want and cancel them. Have you already had 10 times when they call and reschedule the evening before the trip or the morning before the trip itself? What is this anyway? I'm counting on a certain time, and you take it and substitute it. You, as a company, live only because there are simply no other carriers. I just don't give a damn about customer service. It feels like you're just taking the money, and then you don't care anymore. I have anger and disappointment from this company.
If possible, I try never to take this route taxi, but when I have to (due to the lack of other carriers), I pray every time that they don't call me and tell me that the route has been canceled, do you take another one?
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April 6
This is the second time I have come across the disgusting attitude of the service providers. 04/6/2025 route number 4540. We sent a parcel from Pinsk, the driver Anatoly did not arrive in Minsk in time. To the question "why are you lying around?" the driver replied, "Tell your mom to send the package on the plane next time." A remark was made that communication in such a tone was unacceptable, and that I would be waiting for him at the bus stop. The driver is apparently a very vulnerable soul and a real man, because he decided to just drive through the bus stop for evil. The answer to the question "why didn't you stop" was "I did everything honestly, maybe you can pick me up in an hour" It was freezing and snowing outside, I waited for him for 30 minutes. 7588 support received a response that they are not responsible for the transportation of goods, they respond only to the requests of the passengers themselves on the route. Does this give the driver the right to behave in this way? Can the driver behave as he pleases? I've been using these services for 3 years as a passenger, but that was the last straw. There are many alternatives without boorishness and cattle driving). I am waiting for a reply to the mail within two weeks. alisa.iv.1@mail.ru
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November 9, 2024
SOMETHING UNREAL!!!! THE BEST SERVICE, THE BEST EDUCATED DRIVERS, TOP DISPATCHERS, ELITE CARS!!!!
I got to Minsk with a buzz. The seats are like in a spa salon. Plenty of space, you can get enough sleep!
I recommend it to everyone!
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October 31, 2024
Neither the operator nor the driver, in particular, whom I had to deal with, had heard about politeness in the company.
I will never use the services again, it's just not pleasant in a human way.
Please teach your driver to say hello in return when a passenger says hello to him.
And teach the operators the basic nuances of communication with the client.
But judging by the rating and reviews, there really are issues with customer orientation.
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January 11
A "wonderful" ride on this miracle minibus! The driver of the minibus, a white Mercedes 4232, is a rare boor, I was driving to Baranovich and froze! They save on diesel fuel and don 't care if you 're freezing !In Baranovichi, I moved forward, to which the driver reacted rudely and only after a scandal with me turned on the autonomous heater and the cabin became warm!!! That is, you constantly need to swear, don't you have enough brains to figure it out??? Oh yes, THE SAVINGS!
Not all drivers of this minibus are boors, there are also normal ones!!! Dear management, be more demanding about the selection of staff or explain to drivers the rules of behavior and conversations with passengers.
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November 9, 2024
Thank you for the services provided by 7588. They never let you down, the operators will always tell you, the drivers are understanding and polite. Friends also travel with them, only positive reviews. It's a shame that only the negative is left here. I'm sure there are a lot more grateful people.
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September 9, 2024
For 35 bel. rub. the service leaves much to be desired… In the field where people work, such qualities as being polite to passengers and being attentive on the road should be a priority.
We were traveling today with a friend on the Pinsk-Minsk route, the journey was 4 hours. The weather is hot outside, and the minibus driver did not even open the hatches (I'm already silent about the air conditioner). We had to get to the final stop "Minsk Bus Station", eventually we got to the Petrovshchyna metro station, again due to the driver's fault. This is how fast you need to drive so that you can slow down so abruptly that the car won't start later. The driver turned the ignition key and pulled the handbrake for 10 minutes, while the passengers sat in disbelief in the stuffy cabin.
As a result, my friend and I decided to get out and take a taxi, and the minibus remained standing at this stop. It is unknown how many poor people were still sitting in it and waiting for a "miracle".
It will be great if the carrier organization does everything possible to ensure that the price matches the quality!
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5
1
October 27, 2024
the terrible treatment of drivers to passengers , who are constantly eating the same thing , as if passengers owe drivers something , they stop every time who is where , and then they say in front of the passenger * where they take them *, terrible service , I don 't want to drive with such service anymore!
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September 20, 2024
Very uncomfortable for such a price. it seems that the conder works, but it is unbearable...you sit and sweat. In winter, another problem is the terrible cold. And so, of course, they deliver from point A to point B. I always got there, Let the organizer pay attention to the conditions of transportation, it's a long and painful ride, and these conditions: the heat-dubak sooo aggravate the trip. I don't care if the driver is polite or not. The question is precisely that there are no conditions for a comfortable ride.
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April 22, 2024
I was in Minsk on an excursion and I had to return urgently because the next day there was another excursion and I booked for 22.30 everything is fine, the driver was Well done, he was waiting for another person but he was not there then he was also waiting at the bus stop, then he waited at night in Ivatsevichi but I liked the actions of the driver when he communicated with his he stopped as a manager only when he finished the conversation, he went , There are no disadvantages , some Advantages, Thank you, I managed to make another trip, I recommend
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July 7, 2024
Good afternoon. I leave a complaint against the driver of the minibus AR 4232-1, who was picking up passengers at 14:30 from the Telehana bus station: the driver did not stop at the bus station, but generally on the road; when booking seats, a request was left to leave 2 seats for a passenger with a child - the request was not fulfilled, the driver responds rudely, I quote "you can not to go." As a result, a child of 8 years old was traveling virtually unaccompanied at the beginning of the minibus, and an adult somewhere at the end, which contradicts the rules of the carrier itself. Sooooo "customer-oriented", terrible service
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October 14, 2024
The minibus was booked a week before the trip. Only 5 minutes before departure, the operator called and informed that the departure time had changed by 20 minutes.
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May 26, 2024
Everything is generally great, comfortable trips, but sometimes there are "a little bit" evil drivers, I would like there to be more simple and good ones, and of course, to check how the sockets work, which I notice again that some work, and some do not..
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June 16, 2024
I often use minibuses, but not from this company. It turned out, not in vain. I did not have time for the minibus, I called the dispatcher to clarify the time of the next one. They didn't tell me anything, they interrogated me, then advised me to look on the Internet. Captain Obvious. It's a pity the girl does not understand that sometimes there is no time for this.
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January 21
Everything is great, Yuri Chenyavsky was driving. If all such drivers are there, then the carrier is on top!!!!
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July 27, 2024
You paid 35 rubles for the dubious pleasure of driving with a driver who clearly did not pass psychological testing. The car you were being driven in looked more like a trash can than a vehicle. And the cancellation of the flight an hour before departure completely ruined all plans.
Please feel free to leave negative feedback and complaints about this sharashkin office.
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4
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November 16, 2024
The service for 35 rubles wants the best.
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October 4, 2024
they don't record orders, they say that we won't record you, what do you mean)?
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May 8, 2024
Terrible service. We're going without a passenger window!!! Security 0 ! No one warned me in advance...
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4
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May 1, 2024
A good point
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