Every year since 2012, I have been traveling to Turkey at least once, I have an apartment here, I drive the whole family. And I even went to covid. I've been using 724 for all these years.
Last year in August, their transfer arrived before the appointed time, waited 1 minute (we then examined everything on video surveillance), the driver called me at WhatsApp, I said I was getting out - I was riding in the elevator. And he left. We all stayed outside and had to take a taxi. I tried to resolve the issue of a refund through support - nothing was returned to me. Naturally, I decided that I would never contact 724 again. It's hard to imagine a more piggish attitude.
This year we found their competitor, now I have ordered a transfer, let's see. Good by 724transfer! A year has passed since that moment, but I remember everything like today - a family of 3 people with a child, 6 a.m., a plane is ahead and we need to somehow get from Mahmutlar to Antalya.
If one of the 724 reads these reviews, the order number is 2059130 dated August 25, 2023. I can still get a refund for a trip you didn't make.
I ordered a transfer at the end of March from Antalya to Side and back. Everything was on time, very quickly, comfortably, and we got there quickly. It was possible to pay in cash or by card (those who have work cards). Thank you very much.
The driver cheated on 1000 liras and even after contacting the company, everyone pretends that this did not happen. We arrived at night, we were tired, there were lira in the envelope (3100 - before that we exchanged exactly 100 euros for lira), we gave the driver an envelope, he took it and left. They caught themselves and wrote to the company, but of course "no one took anything", they did not even apologize. The trip cost 2,100 liras, an individual transfer, and as a gift, they also cheated individually. The company does not give the driver's number, although I would really like to talk to him personally. Previously, we always used the transfer services of this company, but after this incident, I will never recommend such a company to myself or to guests.