Good afternoon. The territory of this recreation center is comfortable, the cuisine is delicious. But the attitude towards customers, even regular ones, is just terrible. The administrator can be rude. The service does not correspond to the level claimed by this hotel. On holidays (banquets), waiters are extremely rare. We have to look for a waiter ourselves. Ask for napkins. Change the plates. Or to order something else. Not to mention offering to pour wine for everyone. The waiter alone serves all the gazebos and naturally does not have time to pay attention to everything. But 10% is automatically included in the service bill, even if it is not appropriate. This institution does not value customers. And it seems that one more, one less customer, will not lose anything. But working in this business and offering such prices, you need to be customer-oriented and meet the set level. The most important thing is to learn how to work with the objections of customers and in no case take it with hostility. Most likely, this is due to this area, where the service sector is at an extremely low level.

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