The location is convenient, different halls that are constantly changing, but there is a big but ... we were in the studio three times in different halls, the last time we were at a New Year's photo shoot and realized that there was a big problem - it's a dirty floor, dust everywhere, there was a mirror near the Christmas tree and it's all in dust.. This is not the first time we have noticed this, and we understand that, apparently, this is the norm for this studio, although we were with young children
Very good location in the city, the building is neat,the staff is polite, you can communicate with them via Instagram in private messages, as well as booking through the website.they respond very quickly
We visited the children's hall, on October 31 I was worried that it would be cold since we were with the child before our arrival, 2 heaters were installed by the way, we arrived earlier and the studio was warm and clean
I'll start with the fact that the photo studio has outdated photos of the halls on the website. There is a New Year's decor on the website, but in fact it was not there. How is it? The administrator responds to this claim that they use the Instagram page. But booking by the link in the profile header takes place through the website! If there is both a website and social networks, then I, as a client, can use both. There are zero mentions on the site that the photos are out of date, and that the information needs to be clarified. I regard this as disinformation.
The second very significant point is that the studio is VERY DIRTY. It's scary to look at the floor. Has it ever been swept? Around the mirror is a wreath with withered old spruce branches, crumbling needles on the fireplace. The mirror is very dusty. How can this be ignored?
The third point. In the middle of the shooting, the administrator came to pick up the sofa from the hall to the dry cleaners. Dry cleaning is good, but it was possible to solve this issue at another time. We booked in advance. And the record wasn't tight that day. But in this studio, disturbing clients is probably the order of things.
In general, we are very disappointed.