The Fifth Element store pleases with its assortment. You can really find anything here, and even more. It is especially pleasant that even with sanctions, the assortment is good. Respect for such a choice and the opportunity to find exactly what you need!
Although the town is small, I am glad that we have such pleasant and wonderful people as consultant Dmitry. I would like to thank him and give him a prize. I bought infinix, I've been using it for six months now - this is probably one of the best purchases over the past year. Support wireless charging, fast operation, fast charging on the wire and the phone's coolness is on the level. It's a pity that Dmitry consults only on smartphones. The dream robot vacuum cleaner that was sold to me, I brought it a month later.
I recently decided to upgrade the refrigerator, I already understood what I needed, so I ordered the 5th element through the website. The site is very cool and clear, I easily found the right model, and the opportunity to choose a convenient delivery time, because you won't get much time off from work for a long time. They brought it, as planned, in the evening a day later, lifted it to the floor, put it on.The service is great.
I bought a food processor in the 5 Element store. The employee of the hall was well versed in combines, although the guy was young, we discussed all the nuances and helped to choose. The only thing was, there was a queue at the checkout, there were a lot of people. But I came out very happy))
I bought a dishwasher. I looked at different shops, visited everywhere. The consultant really understands, immediately suggested what to pay attention to, advised a model for my kitchen and it was not the most expensive. Thank you for the staff and high-quality equipment, I will advise you.
In this store, they treat the customer as the lowest of their society. If you want to feel humiliated, welcome to this store. This is not about consultants at all, but about bank employees who are sitting there. The consultants see you as prey to give you everything and you took more of it. That's okay, mb is such a job. But, representatives of the bank, this is generally a separate topic.... If you look somehow wrong, and do not fit the standards of monetary extraction, you will be sneered at, giggled at and treated like a piece (you know what). You only feel arrogance and disrespect, we are not talking about any customer orientation. There are a lot of things I want to tell you that are not pleasant, but the essence of the problem has been expressed. There are no questions about the assortment and prices, but there are huge questions for the staff and employees. The only thing I regret is that I did not ask for a book of complaints and suggestions. Maybe it's not too late, I'll come in and write)
The store is located in Mozyr, Bobrovsky shopping center
If it were possible to put it below one, I would put it. The store makes a potential buyer look like an idiot.
1. A day ago I came to clarify the details about the purchase of equipment. Perhaps I seemed to the consultant not a solvent person, because he asked me to take with me a certificate for 3 months from the place of work. Today, having arrived with this certificate, they looked at me askance and said in a not very pleasant tone that no one could ever tell me that. The most unpleasant thing of the day is the exposure of a person by an incomprehensible employee of this store.
2. In two minutes, the opinion changed 360 degrees. At first there was a TV, then it would have been brought from Minsk the next day, and eventually, in general, next week! Dear employees, learn how to check the data and not give the client a hundred options per minute.
BOTTOM LINE: the TV was purchased on the same day ALREADY ON ANOTHER NETWORK with the most worthy service!
I had to buy a kettle there yesterday (I urgently needed it), I booked on the website the day before, where they told me that the reservation was postponed until September 1, nothing was postponed at the checkout, they took it from the window, for some reason the girl recommended ordering another one, etc.This one's from the window, I don't see the difference.In general, the kettle was bought for half an hour, for some reason it was checked only after payment, in general, I do not know a store better than the 21st century.Everything is always in favor of the buyer there, learn!3 days are given for verification, if something is wrong, no problem with a refund or replacement.The kettle is good, odorless, which pleased me!
Terrible products. The warranty card, which is issued after the purchase of the product, in fact, has no force. I bought a computer mouse and an electric razor there. Two products turned out to be defective: the mouse does not work correctly, and the nozzle in the electric shaver broke after the second use. I highly recommend not to purchase anything in this "store" of marriage.
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As for the question about quality control.
When contacting your employee, he does not mention any such procedures, but only repeats that the warranty is provided only for the motor. And the most interesting thing is that you don't even have a nozzle for this razor.
I do not advise anyone to buy from them.We bought a Haier refrigerator, at 11a B.Druzhby str., Mozyr city, it broke down under warranty, they called the master, he will arrive only in a week, and if anything else will be taken away for diagnosis, wait 45 days. That's what kind of service works quickly under warranty. One master for the whole of Belarus ....., they don't worry about customers to cram an expensive thing to people and then do whatever you want with it. It 's just a terrible attitude towards people .(of course the master arrives quickly ) And as a result, you will have to call the master yourself for your money and not under warranty, it's just terrible how people are deceived.......
It is better to pay attention to other stores, if you have not taken a cheap product, then you do not have guarantees, they will not do anything for you, I am silent about the extended one at all, it is a complete mess
They do not advise anyone, sales consultants work, they do not advise, but they sell them and just breed them for money.
They sell useless ones under the pretext that if this is not done, the phone will become a brick.
Customers do not hear at all 10 times they said that we do not need an adapter, they still offered it.
Conclusion: DO NOT GO TO THESE ***, THEY WILL BREED FOR MONEY!!!!!!!!!!!!!!!!!!
It's just awful!!! Incompetence of the staff and disrespect for the buyer, they applied for a warranty case, in particular, the head of the store refused the age of the product, I will not advise anyone and I will not buy anything else here
Terrible store! I don't recommend it to anyone! My mother is a pensioner, she bought a mobile phone in this store. Kind managers imposed on her a paid antivirus for 80 rubles. She was afraid of viruses, that the phone would not work and, of course, bought it! The managers hid from her that a wonderful free antivirus from Xiaomi was already installed on the phone. They also didn't offer her a free test version. Having really scared her, they sold an absolutely useless product - which she can't even use. When she came to this store one day later, they told her that there was nothing we could do to help! PEOPLE BE CAREFUL - YOU CAN ALSO BE MISLED. And I would like to appeal to the management and owners of the 5 element store - have a conscience, return the money to the woman! These are small things for you, but for her it's a decent amount of money!!! If you suddenly have a conscience, then you can easily find it, because she left her request for a refund in the journal of comments and suggestions dated 03/16/2021.
Prices are higher than electric power, consultants advise so much that they open their phones and just read them from a public website, ahha, well, class.
sniffing out an additional guarantee is just the basis.
We took the phone for warranty repair and did not fix it. The expert formally unsubscribed that due to the bent lid, the input where the charger is connected broke and the phone stopped charging)
As in every 5 items, these stores have all the electronics. But I recommend going to electric power more. It's cheaper there and in my opinion the goods look better.