5 Element
Скидки до 54% на тысячи товаров
Learn more
Business hours
Open until 22:00
Directions
Niamiga
470 m
Zamchyshcha
166 m
Features
Credit card payment
Ramp
Pickup points
Delivery
Gift certificate
Payment method:discount system, postpay, cash, payment by card
Kinds of electronics:audio equipment, home theater, TV sets, video equipment
Wheelchair accessibility:full access
Types of household appliances:gas ovens, electric ovens, refrigerators, vacuum cleaner, washing machines, heaters
Advertise your business on Yandex Maps
Customer traffic and business hours
17:00Usually moderately busy
Mon
Tue
Wed
Thu
Fri
Sat
Sun
129 reviews
May 7
Cheated with the Protection+ program!!! On 03/14/2022, a Dyson V8 vacuum cleaner with the Protection + program was purchased, the manager assured that it was possible to change the battery if it failed, which was prescribed in the Protection + public agreement for 03/14/2022. Later, when problems with the supply of components began, changes were made to the public agreement and now nothing can be changed to Protect + for this vacuum cleaner. Just pay and forget it. Terrible attitude towards the client.
No alternative solutions to the issue were proposed under the Protection+ agreement. We contacted the store, and by phone, and using the Protection+ application (there is a screenshot of the correspondence), they respond rudely and arrogantly. There is no question of any legitimate observance of the interests of the buyer's side, just a refusal and that's it.
They left feedback on the 5 element store in the Castle, where the vacuum cleaner was purchased, in response they were very sorry that this happened and requested protection documents + to their mail 5@5element.by they promised to find alternative options and deceived me again (there is a response from their mail).
The Protection + agreement is just a deception of the buyer, if you can make changes to it at any time and not comply with it.
See original · Русский
1
October 18, 2024
Thanks to the 5 element store. I would also like to thank an employee named Alexander, an excellent specialist, sincere conversation and professionalism helped me feel comfortable, and then I was happy when buying new headphones among a large selection.
See original · Русский
March 15
It's a great store. Everyone is very kind and helpful. I especially liked the xiaomi promoter Vladislav. He served me in such a way that I would have given myself to him right there.
See original · Русский
1