I have already written a review on the store's website. I'll also duplicate it here, but briefly. In the "TVs and accessories" department: Maxim (he seems to know everything) the guy is just super! Artyom too. If it weren't for them, we would have been choosing a TV and so on for another 10 years, even though we visited each of the shops in Mogilev and who just didn't see us there) Now my MC will be watching football with a buzz, and I will watch Men's and Women's. Thank you for the cool and professional work! And in general, the 5 Element network - I love it.
Самый посещаемый магазин электроприборов, посуды и техники. Особенно популярен приобретением продукции в рассрочку без переплат и т.д. Широкий ассортимент товаров, отличные консультанты и оформление рассрочки на месте. У магазина огромная парковка, персонал помогает с погрузкой, также возможна доставка товаров. Акции, приобретение товара со скидкой - все это возможно в магазине "5 элемент".
We visited this store today. The goods were ordered through the online store. The order number was shown. We were asked to wait. The TV, slow cooker and hair dryer were taken out quickly. And something strange started with the refrigerator. We indicated that we need an invoice for the refrigerator. We waited more than 30 minutes for the refrigerator to be taken out, approached several times with the question of how much longer to wait. All the time we heard something indistinct in response, tt 10, then wait 20 minutes. I will note that I am pregnant with a big belly and it was very hard to wait. As a result, it took us more than an hour to wait for the refrigerator🤯
Further, we did not wait for the invoice, we asked each time to wait a little. As a result, the refusal.
They started making payments at the checkout, but they couldn't immediately write off bonuses because one of the employees didn't specify something. Waiting again.
I want to mention it separately for the management. Employees walk back and forth doing absolutely nothing, sometimes merging into a bunch for a "chat."
Customer orientation at the lowest level. Although this store is located close to us, we will not return there anymore.