The location is convenient, there is a large parking lot and public transport stops nearby. The range of equipment and accessories is wide, new items appear quickly. Discounts and promotions are constantly available, store cardholders are awarded bonus points that can be spent on purchases.
There are almost no queues, because there are many consultants working, but their work is not quite logically organized.
I chose the product, paid for it, returned, and my consultant is already busy. I have to wait for him, at a time when other consultants are not busy with clients and are walking around the hall. Also, after the purchase, I did not hear anything like "Thank you for the purchase, have a good / pleasant use / come to us again / we will be glad to see you again, etc." 😢
An ordinary store, if we talk about a specific outlet.
If we talk about the network in general, then the impressions are more positive. The selection of products is quite large, the quality is acceptable. The staff varies from polite and well-mannered professional consultants to arrogant narcissistic boors. It is better not to add products to favorites via the Internet, since the mailing list will torment you, and it is not possible to unsubscribe from it, as in my case, even after contacting the support service. Sometimes they behave like ordinary resales: the goods are available in the store, you arrange delivery, and the next day they call you and say that the goods are not from the supplier))). Overall, I like element 5, but with caveats
There are no complaints about the goods, but there are questions for the consultants.After reading the reviews on the website about an inexpensive vacuum cleaner (many positive ones), I came to order the product.The consultant checked its availability on the database (only in stock) and began to convince me that it was very bad in terms of characteristics, cat hair, hair and filler would not be cleaned, etc.Then I asked to show some of the good budget options (I explained that I didn't want to spend a lot on a vacuum cleaner).She immediately led me to an option 7 times more expensive and began to convince me of an installment plan, which I refused.She tried several times to persistently convince me to think about buying one of the most expensive options.The desire to buy is gone.In the evening, I ordered the initial version of the vacuum cleaner to another store.It turned out that the girl tried to "promote" me to a super expensive option by lying about the characteristics of the one she came for.It is very unpleasant that they are trying to "fool" the client.