A good home appliance and electronics store, has everything or almost everything for the home. Good parking, there is always a place. The staff is polite and helpful. Beautiful and pleasant consultant girls, which cannot be said about the guys, I went to choose a technique a couple of times and then it was terribly unpleasant from the consultant(. The product selection is limited compared to other stores in this chain
Thank you very much to Alexey, the seller in the household appliances department. A professional in his field!
A very friendly seller, showed everything, explained everything! I helped with the choice of finances and preferences! Thank you very much! I am happy with the purchase!!! I recommend it!
A good store, everything is there, excellent service, we bought household appliances and smart watches, repairs were also done under warranty, everything is high quality and fast, I recommend
I always come here to get equipment. Very competent consultants help you choose and advise equipment for any budget, offer discounts on large purchases, constant promotions
Since in Belarus, in principle, there is not a large selection of shops where you can buy household appliances, element 5 certainly occupies one of the leading positions, BUT ... How they deal with pricing for me, of course, remains just a mystery, let me explain: I want to buy a system unit for a child, I chose a position and monitor it for four months (not in a hurry), so that's what the strangeness is, its usual price is 3.300, (error is allowed), and when it came "Black Friday" the price of this block magically rose to 3.700!!!! I began to analyze some positions and came to the conclusion that the store, taking advantage of its position in the market, its monopoly, allows itself to literally rob, just brazenly rob people, unreasonably inflating prices for goods that, in principle, are not worth such money!!! Therefore, when going to the 5th element for shopping, analyze it 100 times, look for other options, do not allow yourself to earn money brazenly!!! This is a complete disrespect to the consumer, let them focus on installments, which they give out to everyone there, just to take the goods, but think, or better calculate how much both the store and the bank will earn for you, maybe it's better to collect the necessary amount and buy the goods cheaper, installments after all is how to pee in winter, It's warm right away, and then... but!!! This is my personal opinion, which may not coincide with yours!
We purchased a Polaris coffee machine for personal use on 10/22/2013. The staff service is very friendly and responsive, told about all the promotions held and described in detail the operating conditions of the product. The coffee machine itself copes perfectly with all its functions. We have been enjoying delicious coffee for several days. I liked that the coffee is not very noisy, there is also a special spoon for coffee and its compacting.
Disgusting!
The room is full of consultants, but the buyer is sent to the cashier for advice!!!! (To which there is a queue). Even worse, the administrator, seeing the situation, also sends it to the cashier!
When you talk about the inadmissibility of such a situation, the answer is: well, okay, let me advise you.
Disregard for customers…
Great store, great selection. The consultant immediately offered help in choosing, told me everything, showed me, explained. The service is excellent. Special thanks to Alexey, there would be more such consultants. I wish you great success in your professional activities.
Всё отлично, но добираться пешком очень трудно
Чисто
Продавец в компьютерном отделе просто мега мозг,
Пример:
. В электросиле ассортимент механических клавиатур равен 1, 1 витринный образец
Карл
Консультанты ничего не знают и не понимают о клавиатурах, печально
. В 5 элементе количество витринных образцов около 20 шт, что очень радует
+ консультант рассказал много интересного про клавы
Recently, schoolchildren have been hired ! There 's nothing to ask ! They don't know the product! They said to pour water into the air purifier . And there 's no water pouring in there !! When selling a washing machine , or rather, according to the insurance of the machine , they said one thing in fact another ! In general, I am not satisfied with this store
I use it all the time. Good stores in terms of trying, touching, getting advice. The prices are adequate and the product is not counterfeit plus warranty.
I was very pleased with the service in this store! Consultant Pavel professionally laid out all the options and benefits of buying a smart TV. Thank you. I wish there were more of these in other shopping malls. I recommend this store. Prosperity to you!)
A super team!!! They explain it clearly, go to a meeting for any situation. We bought both a refrigerator and a washing machine, we are satisfied.thank you!
Good afternoon.
I want to share with you a review about the purchase of a Polaris PHC 3017RC ARGAN THERAPY PRO hair clipper.
Because I chose this model myself to cut the children's hair at home.
Easy to use
You can cut it both from the network and from charging.
I never thought that a haircut with this machine could bring so much pleasure))
The design is also on top👍
The steamer was ordered for pickup, i.e. I, as a buyer, decided on my own purchase and decided to purchase the product in the 5th element. I have not yet encountered such disregard for my choice on the part of the order issuing staff. I was told that this is a terrible steamer, that it is Chinese China, "and let's choose something more expensive", "and let's buy it."guarantee", I was practically required to explain why I refuse to sell.guarantees.
Element 5, add.services can be sold with respect to the buyer and his choice.
From now on, it's only the 21st century, they brought it there, silently gave it away and didn't shit your purchase.
We bought Alice's column, the staff were young guys, they told us everything, advised us how to do it better, helped with the choice, helped with the connection. Thanks
Yesterday (12/13/2023) I bought a Samsung Galaxy tab a9 + stylus Fold edition tablet in this store in installments. The consultant did not warn about the incompatibility of these devices. After contacting Element 5, I was informed that the styluses are non-refundable. The consultant refused to check the stylus in the store, arguing that it was not a very functional device.
Unfortunately, I was not satisfied with the purchase, although the employee praised it very much… Don't listen to the staff - make your own choice based on reviews from the Internet.
They were served quickly enough. I booked the disc, went to the pick-up point. The girl was enthusiastically engaged in her work, called and she immediately reacted, gave out my order
Плюс - практически любой товар можно взять в рассрочку. Пожалуй это единственный плюс.
Минусы - консультанты пытаются втюхать программу "защита плюс" и другие ненужные "допы", начиная от мегого для телевизора и заканчивая пакетом офиса для ноутбука.
Не рекомендую.
Everything was fast, clear, paid, picked up and let's go.
See original · Русский
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Show business's response
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Anonymous review
April 23, 2022
Один из лучших магазинов бытовой техники и электроники. Всегда вежливые и внимательные продавцы, готовые посоветовать и помочь выбрать товар покупателю. Бывают отличные скидки. Рекомендую!
The store is normal. The staff is not very good. They do not consult, but want to sell another one or which they are more interested in selling. It's impossible to get through to them at all.
Прекрасный магазин. Ассортимент радует. Но больше всего впечатлил персонал - как только зашли в зал, тут же возник администратор (хотя точно должность сотрудника не знаю), уточнил каким товаром интересуемся, пригласил нужного консультанта (подошёл к нам сразу). Консультант (не запомнила имя) подробно и "по делу" рассказал о варочных панелях. Большой респект!!!!
Замечательный магазин. Приветливые и компетентные продавцы -консультанты, которые не просто ,,впаривают'' товар подороже, а помогают в выборе. Широкий ассортимент. Каждый может подобрать для себя то, за чем пришел))). Просторный зал, не надо проходить впритык к полкам и друг другу)). Загляните туда обязательно.
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Show business's response
Флостон Д.
Level 6 Local Expert
December 21, 2023
The advantages of the 5th element are few, in their online store operators do not always know about the availability of goods, they do not know the characteristics, when ordering another product comes to a particular store. It is better to go straight to the store and choose there, although there is a limited choice when the online store of 5 items has everything.
Единственный маленький косячок который отнял у меня 20 минут времени это проблемы с системами: то чек не пробился и в итоге потом делали отмену что заняло тоже время, то не считываются с моей дисконтной карты бонусы. Но это мелочи, тк все решилось и работники молодцы, извинялись за неудобства. Всякое бывает! Очень компетентны и клиентоориентированы. Молодцы! Отдельная благодарность консультанту что помогал мне в покупке смарт-часов. Хороший магазин, большой выбор, рекомендую. Вернусь еще за покупками!
Классный магазин! Всегда там всё покупается для дома.
Show business's response
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D1mitr
Level 12 Local Expert
September 1, 2022
Не плохая точка электроники. По ключевым продуктам есть своя ассортиментная матрица. Обновленный дизайн магазина. Если бы ещё бывалые продавцы хоть немного начали улыбаться клиентам и перестали чересчур настойчиво "впаривать" расширенную гарантию, то было бы хорошо.
На сайте указано что товар есть в наличии в этом магазине а также и в большинстве остальных по городу Минску, но в магазине мне ответили: извините это ошибка , и то что ни в одном из магазинов его нет , только на заказ со складов. Считаю для этого магазина это не простительная ошибка