The manager is inadequate and lies to clients in person. I wanted to return the shoes, but unfortunately I lost the receipt. My mom brought the shoes to the store yesterday to see if there was anything she could do. THE MANAGER LOOKED AT THE PRESENTATION OF THE SHOES AND APPROVED THE EXCHANGE, but said that a bank statement was needed. I arrived today with a bank statement, and today the manager says that these are used shoes, so he cannot make a refund. She says she didn't see the shoes yesterday. I demanded to open the cameras, where YOU can see that SHE OPENS THE BOX, LOOKS AT THE SHOES, TWIRLS THEM IN HER HANDS AND APPROVES THE RETURN. And the manager forbids customers to stand at the checkout, talks very boorishly and defiantly leaves.
It was all in the city of Yerevan, at the address ave. Gaya, 16 in the Mega Mall
Everything is fine, but there are mostly Chinese originals of puma and Adidas, which are produced in China, cons after purchase if you make a mistake with the size, you can not exchange for the size that fits
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Show business's response
Дружочек Корешочек
Level 17 Local Expert
November 27, 2024
A good store. The only thing is that it is stressful for women with an assortment of large sizes. Everything else is great
And the assortment, and prices, and promotions, and sellers.