Maps • Grodno • Points of delivery

Ozon

Rating 4.3
44 ratings
Open until 21:00
Grodna, Pawdniovaja Street, 11А • этаж 2

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Address

Grodna, Pawdniovaja Street, 11Аэтаж 2
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Contacts

Телефон горячей линии
+375 17 388-77-94
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Business hours

Open until 21:00
All affiliates
Panorama

Customer traffic and business hours

10:00Usually moderately busy
Mon
Tue
Wed
Thu
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Rating 4.3
44 ratings
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7 reviews

By default
Level 15 Local Expert
December 29, 2024
Nothing foreshadowed a spoiled mood ... Since we work ourselves until 21.00, we arrived at 20.45 for the order. The product packaging consisted of bars fastened with self-tapping screws. They asked for a screwdriver to open the package. We were denied this, citing absence and with instructions to go home and open it there. According to reviews, this particular product sometimes arrives incomplete or the ceramics are damaged during transportation, and it is recommended to check at the place of issue. After I found a way to unscrew the screws, I had to listen to a raised-pitched speech that the point would close at exactly 21.00, that I should have come earlier, that she didn't care about our problems. And all this was expressed in a rude way. It feels like we weren't at the OZONE pick-up point, but in her apartment. She refused to introduce herself, and when she wanted to leave a negative review with us, she replied that she didn't care. And with the parting words, COME FROM HERE, we have completed the receipt of the long-awaited goods. We left after receiving the order at 20.55. We will not use this point of receipt of the goods in the future and we will not recommend it to all our friends. We hope that the management of this point will pay attention to our feedback, and the OZON company will recommend recruiting more balanced staff.
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2
L
Level 2 Local Expert
April 12
There was an unpleasant situation with my order at the pick-up point. Not only was my order lost and not called back, but it also turned out during a personal visit that it had been given to another person! How it was possible to issue an order without a barcode or a number is unknown! Please take measures to improve the operation of the pick-up point and avoid similar mistakes in the future.
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А
Level 6 Local Expert
July 28, 2024
Quickly and culturally. Thanks
See original · Русский