I will try to leave the most fair and useful feedback.
Not a bad store from the point of view of the external image (it is clear that a lot of money and effort was spent), but everything ends at the service!
Sales managers (sellers) are not able to provide a high level of service that should correspond to the status of the store and its brand. They don't answer the phone, they don't give information to the shift workers. They do not look into the prospects, do not guess the needs of customers and absolutely do not want to help them! Although everything
It's money!
If you want to buy something in stock, there will be no problems, everything will be shown, everything will be told, but as soon as it comes to something special, either bring something to order, install, coordinate - complete indifference and inconsistency between employees!
... They didn't tell me, they didn't tell me, we don't do that!
Note to the management - staff training and the introduction of strict quality and service standards are the key to success and, as a result, profit! Good luck in business!