EXCELLENT PICK-UP POINT, EXCELLENT LOCATION THE ROOM IS ALWAYS CLEAN, BEAUTIFUL, NEAT, COMFORTABLE ATMOSPHERE. THE STAFF IS VERY POLITE, ATTENTIVE, HELPFUL, AND ENDEARING. I GO THERE VERY OFTEN AND LEAVE WITH POSITIVE IMPRESSIONS. A GOOD PICK-UP POINT.
I bought a lot there for a long time, but I came across the fact that unfortunately the customer orientation was 0
. I bought the product,
I delivered the goods under warranty a week later (I found the defect at the first use, it could not be detected at the first inspection)
three weeks later (violating the prescribed 14 days) the goods were declared out of warranty
, a week later they tried to bring it back to me, while there was no conclusion from the service center - I did not accept
the goods as a result after another week They're taking him back to me again.
the price of the issue of eliminating the defect is 20 rubles
, the amount of the purchase of my goods from this "seller" is almost 10 thousand rubles.
I have no delays in payments
Judge for yourself, I don't intend to buy any more here.
Thank you if you read the review to the end, have fun shopping.
There have never been any problems with the staff, they work quickly and politely. In general, there were no problems with receiving and returning orders, the only thing that the terminal sometimes slows down, but the money was paid in cash, it didn't matter to me.
Of the questions, probably more to the company itself, or the delivery service, why it takes longer to deliver to the pick-up point than to the next house by courier, it is not clear and strange.
Of the disadvantages in relation to the company, I can name:
1.I do not always check the quality of the product after the return, and therefore the product may arrive in poor quality.
2. The policy of interaction with the manufacturer / supplier, in terms of the possibility of changing the appearance and components by the manufacturer without informing about it. On the other hand, the company provides an opportunity to safely abandon the product if such a situation occurs, but again it is very strange that it allows the possibility of selling a "pig in a poke".
Excellent pick-up point. Very polite and competent staff. They make out and check out quickly, the office is clean, there are waiting areas inside and a coffee machine
Relatively good service, more or less intelligent staff, good location (under one roof 21 century, WB and Lamoda), very convenient)
Of the cons and disappointments:
1) a couple of times there were aromas of some kind of mold in the room;
2) I think that a consultant or a specialist in issuing (I do not know what the correct name is for the position of the person issuing the goods, I'm sorry)) although I have to understand minimally what "lets go", I ordered a thing, I do not know what it is and the consultant did not see it himself, I do not know how to assemble it and even check its operability, respectively, I did not pick up the product.
And in general, it's not bad, neat, clean, everything is prompt, you can drink some water)
Strong 4)
The point is neat, the consultants are always polite, and they serve their clients quickly. They offer help and are responsive. There have never been any problems. 10 out of 10!
A good store, fast service, generally glad, so far I have picked up the order, there have been no difficulties, everything is fast and without unnecessary words, if you are thinking of ordering here, do not be afraid
Everything is very cultural and fast, the service is what you need! The good guys work there, it's nice to come in and pick up the goods. I recommend it!
Today I was picking up an order and when I entered the pick-up point, there were 5 people in front of me.I already thought I'd be there for a long time, but the guys did everything quickly.Thanks to the staff for their speed and courtesy!
A good pick-up point, clean, there are few queues, there are sofas and a water cooler. Also, the TV will not let you get bored in the queue and learn a little more about the products presented on the site.
one person works. both at the checkout and at the product pick-up. he does everything slowly and tediously. Ilya, I understand that you're already at work, but they're rushing to it.
How did I live without it before? Convenient fast delivery, if you do not want delivery, come yourself, pick up the goods, you can check, turn on, spin experiment, if you do not like it, you can wait. Large tables, 220 socket. Very convenient.
I like the service. There are queues, but workers try to serve faster and not delay. Clean, neat. There is some water to drink) it's a small thing, but it's nice.
every time I go to pick up an item, I have to wait 10 minutes, there are no people, I'm alone. the goods are paid for, I took them and left, but I stand there for 15 minutes waiting for something, the location itself is good, convenient
The service is excellent.
The disadvantage is the location of the pick-up point: it is almost impossible to drive up, there is very little space, especially if the purchase is large.
A good pick-up point, you can park nearby, inside there is a sofa and water for customers. I didn't notice any impoliteness towards the employees! I'll bet 5
The room is spacious, clean, there are practically no queues, several people work. The queue was just before the New year. There is a place to check, to see the goods, where to sit - soft sofas.
I've been standing for 40 minutes, one is busy, the second one, seeing the queue, went to the back room, there are already 8 people in the queue. 10 a.m. already tired before starting work
It is quite convenient to get there (but it is a long way to go back, let's say to the Avtozavodskaya metro station). The guys quickly place and issue orders. If you order in the evening, then in the morning by 11 there is already a necessary product, as a rule. And don't forget to use promo codes. For example, 4% on everything (VITALUR)
I don't use this item very often, but there is always a queue and everything is very slow. It is unclear why it is impossible to arrange a separate registration for customers who have paid for the order in advance online.
There was no queue. The service is super. It was very hot, and the working air conditioners didn't want me to leave) They were served quickly. A convenient place to pick up the goods.
As always, the service is at an excellent level, convenient location, good access, there is a large parking pocket within walking distance, the staff are tactful and very polite!
A good store. It's not the first time I've ordered to this address since my place of work is nearby. There are no questions for the staff and the store.
The entrance is inconvenient, only one consultant serves, and issues and accepts under warranty (although there is not one at the pick-up point itself), the queue was collected only