EXCELLENT PICK-UP POINT, EXCELLENT LOCATION THE ROOM IS ALWAYS CLEAN, BEAUTIFUL, NEAT, COMFORTABLE ATMOSPHERE. THE STAFF IS VERY POLITE, ATTENTIVE, HELPFUL, AND ENDEARING. I GO THERE VERY OFTEN AND LEAVE WITH POSITIVE IMPRESSIONS. A GOOD PICK-UP POINT.
There have never been any problems with the staff, they work quickly and politely. In general, there were no problems with receiving and returning orders, the only thing that the terminal sometimes slows down, but the money was paid in cash, it didn't matter to me.
Of the questions, probably more to the company itself, or the delivery service, why it takes longer to deliver to the pick-up point than to the next house by courier, it is not clear and strange.
Of the disadvantages in relation to the company, I can name:
1.I do not always check the quality of the product after the return, and therefore the product may arrive in poor quality.
2. The policy of interaction with the manufacturer / supplier, in terms of the possibility of changing the appearance and components by the manufacturer without informing about it. On the other hand, the company provides an opportunity to safely abandon the product if such a situation occurs, but again it is very strange that it allows the possibility of selling a "pig in a poke".
Relatively good service, more or less intelligent staff, good location (under one roof 21 century, WB and Lamoda), very convenient)
Of the cons and disappointments:
1) a couple of times there were aromas of some kind of mold in the room;
2) I think that a consultant or a specialist in issuing (I do not know what the correct name is for the position of the person issuing the goods, I'm sorry)) although I have to understand minimally what "lets go", I ordered a thing, I do not know what it is and the consultant did not see it himself, I do not know how to assemble it and even check its operability, respectively, I did not pick up the product.
And in general, it's not bad, neat, clean, everything is prompt, you can drink some water)
Strong 4)