It was not possible to register for unloading the goods without problems.When trying to make coffee in the coffee machine, he poured out and poured everything into himself (apparently the glasses ran out, but I don't understand why the machine continues to accept money at the same time).The goods are accepted for about 2 hours.At the same time, if you arrive late, due to weather conditions or due to a car breakdown, then after some time - not exactly on that day.And later , they will call and put forward claims .In a word, as everywhere else, drivers are not considered people .
Horror. We ordered a banquette. For a musical instrument. We paid the prepayment . We waited 2 weeks on the day of delivery and sent an SMS that the product was out of stock. Great service. " we've been using money for weeks. Lately, it's just a horror and not a service. I will not buy here anymore!!!!
You place an order through the website a week before delivery.
It is confirmed, the date and time of delivery are set on Saturday from 10 to 13. Additionally, they assure that delivery to the floor is free. (which of course is a plus)
On Friday, an hour before the store closes, it is reported that there will be no delivery at this time, and in general now pickup from the warehouse in the village of Tabory. And, well, the cherry on the cake is that they do not have such a product in stock, so look for an alternative (delivery is not expected).
A natural question arises why he was in the warehouse all week, and then abruptly ended.
It is worth noting that they offered delivery of another selected cabinet next week. But something tells me that there may not be a new closet either.
In response to reasonable claims for this order in the call center, the operator began to call the pick-up time at the warehouse in the village of Tabory. They simply did not ask for an apology for their oversight (they communicated with more than 5 call center operators). Everything works according to a template
2 stars for the guys working in the warehouse.
If it weren't for them, it would be 1 (unfortunately, Yandex has a restriction where you can't set 0)
The delivery is a complete mess, the order was made on July 25 (the product is in stock), the delivery was completed on July 27 before 12 o'clock. They called on the day of delivery and confronted the fact that there would be no delivery on that day. At the same time, the product is in stock, you can pick it up yourself. Unfortunately, this is not the first time this situation has occurred.
The work of the PVZ is disgusting. How many times have I not come-one person is working, orders are being processed slowly. It always takes a long time to pick up the goods. I do not recommend taking it from here, it is better in the city.
The best PVZ. Orders are always on time. The service is polite. The company is customer-oriented, and it costs a lot. Consultations are always timely, complete and professional. I recommend it!
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илья альхимович
Level 5 Local Expert
December 27, 2024
The attitude towards other drivers is terrible, the reason for the refusal of unloading is not told, the documents are not accepted, they did not even ask for a phone number to contact the driver, and some take 2-3 days to unload.
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Alexander Zhytsko
Level 11 Local Expert
December 21, 2024
Excellent online store. Good service, professional and courteous sellers.
Full tin, acceptance works any way, the waiting time is not clear how long, you call the acceptance office to ask how long to wait, they reset and if they raise them, they answer "I don't know", so if your delivery is small, it's just a waste of time... You can spend both 15 minutes and 2 hours and no one knows anything, the marketplace is so-so....
Free parking, you can pick up the product on the day of the order, if it is in stock. But the sullen subject on the issue needs to be either trained to work with people, or changed.
The item is convenient! But! There is no mobile network! The payment didn't go through with the cards! Even it was impossible to transfer from card to card because of the network. There is no ATM in the building
Logistics is not working well. He constantly reschedules the unloading of goods, although the receptionists tell them to come when you call them, and as a result, you stand for two days waiting for unloading
A cool bunch of cool people. And yes, I am an employee. And yes, I like it. I work like an immortal pony. But I understand why I and all my guys in this company mean something!
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Сергей Баранов
Level 13 Local Expert
March 16, 2024
It's cool, he registers himself, but everything is fast and efficient
In my opinion, there are extremely professional people working here who appreciate your time.
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S.S.
Level 8 Local Expert
April 12, 2023
I brought the cargo....
Beginning at 14:00
Check-out 18:00
The work is very slow!!!
The cargo is 20kg.
As a result, I stood all the unloading!!
Not a foot more!!!!