I arrived at the pick-up point a minute before closing time, at 20.59. The door (glass) is closed. A young man was sitting behind her at his workplace. I probably had to knock 20 times to get him to raise his head. He points at the time and says that he has already closed the cash register and will not serve (and his voice was very clearly audible, which indicates that my knock was clearly very clearly audible, but the employee clearly did not even want to answer).
Dear 21st century, the opening hours are indicated for customers, if you have a working time before 21:00, then you are obliged to serve even at 20:59, and not close the point ahead of time.
The location is very difficult, it is difficult to navigate using maps, there is still a construction site around, there are no signs!!!
The employee at the pick-up point practically insisted on trying out the goods at home, but managed to check on the spot (thank you). The employee informed about the product warranty for 2 years, but started filling out the warranty card only after my question! If I hadn't asked about the warranty, I'm not sure they would have written it to me properly!