The organization of the 21st century is large, and there are many employees on staff, this leads to the fact that you can get to an employee who either does not cope with his duties, or does not care about them, I was unlucky and faced with a faulty product, I left a request for a replacement, it was ignored in every possible way and after all the legally established deadlines, they still agreed to make a replacement for me, but at the same time the replacement request was made incorrectly, the staff of the pick-up point solved the problem on the spot and I finally received the replacement product, HOORAY!)
It was December 31st in the afternoon. Well done guys. Although it is clear that they are already tired, everything is clear, polite and efficient. The queue of 8 people was served for 5-7 minutes.
The location is so-so, parking is a constant problem. There are no questions about the work of the point itself, the staff is polite, the work schedule is good.