They called from there and there was the following dialogue
"Are you running out of car insurance, will you renew it?"
He asked to clarify the details of which car, from the third question they found out which car. It turned out that I was doing insurance for a car on transit plates, which I bought 2 weeks ago and did not need insurance, while the employee himself told me this and said goodbye with the words "okay, bye."
I have done insurance in this place three times, this was the last time. I don't recommend it in general