AzaransAvto CarRentalCompany
Business hours
Closed until 07:30
Directions
Instytut Kultury
1.18 km
Karatkievicha
192 m
39 reviews
August 19, 2024
We used the services of a car rental company and were completely delighted! From the very beginning, the rental process went smoothly and without unnecessary hassle, questions. The company's staff are polite, professional, answered all my questions and helped me choose a car for the trip.
The Kia Rio car is in excellent condition, clean and fully ready for a long journey.
Rental prices are quite competitive, and the conditions are transparent, with no hidden fees.
I highly recommend this company to anyone who is looking for a reliable car rental partner. I will definitely return to them in the future.
See original · Русский
August 28, 2024
Complaint on 08/24/24 at 20.00 I rented a car from you.
The contract was originally for Kia Rio, but in fact a Volkswagen Polo was brought.
When asked to give me the details to pay for the rental of this car, the girl asked me to give the money in cash, thereby arousing suspicion.
Please note that no contracts, documents, etc. have been provided to me and, accordingly, have not been signed by me.
After that, I left and only on 08/26/24 a "contract" was sent to me on Viber, which I consider to be a complete nonsense and stupidity.
The next day, on 08/27/24, at 19.30, the aforementioned car was returned to the specified place for delivery.
No one came out to me, but only asked me to take a photo of the car from all sides, as well as a photo of the dashboard.
After I sent the specified photos, the girl called me back and said that there was a race in the car! Instead of the required 250 km per day (500 km for the 2nd day I paid), the mileage was 1200 km and now I have to pay a fine of 518 Belarusian rubles.
After that, I said that no one had talked about it and there was no contract as such, I did not sign anything, and the message on Viber should not be treated as a document and a set of rules, especially when it was sent a day after the car was handed over to me.
In response, the aforementioned girl said that she did not want to talk anymore and hung up the phone.
I also ask you to pay attention to the fact that no one has informed me of the name of the manager, director, etc.
There is no information on the site, which only strengthened my suspicions about the seriousness and legality of this organization.
After 10 minutes, the same girl wrote a message on Viber that everything could be settled "in a good way", and that I was required to transfer 90 Belarusian rubles and the issue would be closed.
Being in a state of fatigue after a long journey and the deepest frustration, I transferred the money to the specified account.
When I came to my senses, I tried to figure it out, get an explanation and talk to their management, in response to which the girl whose name has not yet been given to me hung up again.
In general, it is a very "excellent" office.
If you want to spoil your nerves and part with money, I recommend everyone to go there!
See original · Русский
September 12, 2024
We rented a car for a long distance. We were very satisfied with the trip. The car was very comfortable. The company's employees are very responsive and polite people. Thanks for the comfort. We will continue to use the services of this company.
See original · Русский