Convenient location, very pleasant and helpful staff.
The only FAT minus is that one person works almost always, if you get caught on an individual entrepreneur sending a bunch of crafts to a hundred addresses, you can stand for an hour, well, the delivery of products to the lazy keeps the queue very long.
In general, if you send / receive everything in one package, then they work very quickly, but you can get stuck for an hour or more....
I came for the first time to send a parcel by European Mail, I didn't know anything about it, I didn't search the Internet. There was a woman in the workplace, about 50-60 years old, wearing glasses, dissatisfied in advance that someone had come to disturb her calmness, the tone was unpleasant from the very beginning. I reported that I came for the first time, I don't understand anything, I asked for help. In response, clicking, rolling my eyes and so on, all the options for sending were not offered to me, I pointed my finger at the sky, saying maybe it's better in a box, in response, "what do you want in a box?" I still don't know how I want, is it really difficult to tell?
she asked me what I should pay extra for, the answer was: "Girl, how about what, for the weight"
In fact, it turned out that I had to register on the Internet, and I can't send anything at all, I was sent home. At home, it already turned out that registration would take 5 minutes on the spot, after which it would be possible to safely send the parcel.
As a result, it was not possible to use the service, I recommend reviewing the selection of staff, not only did I not send the parcel, but also this unpleasant woman spoiled my mood for the whole day
The pick-up point is not bad, convenient location. However, there is a problem with packages for customers picking up parcels not from emol. Is it really so difficult to introduce paid packages if it's a pity to provide free ones (which are intended only for those who pick up parcels from emol)?! It turns out that after taking the parcel, there is nowhere to throw the boxes, but you need to take them with you, find where to throw them away, but they will not give you a package so that it is convenient to take the box out of the OPS, but they will tell you to buy at the euroopt checkout. It's kind of funny and sad at the same time that the package spoils the overall impression of OPS.