Azal
Directions
28 May
480 m
Azәrbaycan Hava Yolları QSC
52 m
35 reviews
September 3
For many years, due to the lack of an alternative, I have been using the services of this airline, I even bothered to become their passenger on an equal footing with the same status as Star Alliance airlines, so I have something to compare with.
To begin with, everything seems fine exactly until you have a problem and contact support. There will be no help and/or adequate response from the staff. One gets the impression that the support staff of such an airline is, to put it mildly, unprofessional or does not have enough chromosomes. We all know the proverb "I'm talking about Ivan, and he's talking about a blockhead", it reflects the work of Azal employees as it is.
I really do not recommend using this airline if you do not want to waste your nerves.
See original · Русский
4
December 2
horror. There are no other words to find. Prices are always huge and almost always rising. Especially before the holidays. Talking about discounts is also a hoax. Buying tickets on the website is a problem. They are forced to use the services of travel agencies.
Miles for flights are not taken into account at all. one deception.
We lost our luggage once. They found it the next day. The suitcase was returned broken without a wheel.
And why do people buy tickets? we are forced to use their services due to the lack of an alternative.
If there was a choice, I would never use their services.
See original · Русский
November 27
The worst company, frequent delays, due to the delay of the flight from Baku to Aktau, they were late for the next flight and lost their tickets, respectively, they had to buy new tickets and since there was only one flight from Aktau to Astana, they had to spend the night at the hotel,
See original · Русский
1