First Automobile Agency
176 reviews
April 19
Very smart guys are working, they helped to sell the car quickly, good service. Prosperity to you
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August 23, 2024
Hello everyone, I bought a car in this place, I liked everything very much, the staff is friendly, sociable, all questions were answered, everything was quickly arranged on the spot and left already in my car
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April 30, 2024
Before you apply here, think 100 times. There are definitely other salons where the attitude towards you as a Customer will be better.
Until you deliver the car to this company, they will call you often and promise a lot.
And in fact they take a huge commission. They can't even sell a car below the market, you won't know what's wrong with your car or if it's for sale at all until you strain yourself!
And the most interesting thing is that they did not cope with the sale. And when you came to pick up the car under the contract, return 700 rubles to them.
Quality of work - there is no work
Customer relations - no
The staff are nice guys)
Waiting time - you will not wait for either the sale or the director!!!!
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June 8, 2024
Have a nice day, everyone! Today we purchased a car from this company. I would like to express my deep gratitude for the quality of work and attitude towards customers. You are the best in your business. I would like to highlight the competence and kindness of all employees! We were very satisfied! I recommend it to everyone!
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May 17, 2024
I cannot recommend this organization!!!Before that, the car was put up for sale on its own, not an hour had passed when the manager of this company called and offered to place the car on their site for the same price and assured that this car was in demand and would be sold within two weeks.Since I was limited in time, naturally I agreed.They promised to call and inform me every 2.5 weeks, as a result, the car stood for almost two months, during which time I did not receive a single call from them.I had to call and ask myself, I called and offered to lower the price myself, since with their commission the cost was very high.When I called again and said that I wanted to pick up the car, then I was offered to buy it back for half price.))I took the car in a dirty state, with a broken hood, and even the gasoline was drained….As a result, time and nerves were spent, but the car was never sold (((.
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February 8
We bought a car in 1AA today. Polite staff, quick deal, left in 30 minutes in a new car. Thank you for your work!
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September 16, 2024
A terrible car house, misleads customers, they call and offer to put a car on commission, hiding the real conditions. I came from another city as a result of the diligence of setting up the car turned out to be completely different, after which I tried to contact the manager who called but did not pick up the phone and blocked it, I do not advise contacting if such an attitude is already at the initial stage
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September 4, 2024
I highly recommend the first car agency, they helped me buy a car. Oleg, who showed the car, helped with the choice, told about all the nuances and answered all the questions.
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June 19, 2024
I would like to express my gratitude to the 1AA campaign for good customer relations.The staff is friendly.They will prompt and offer a product that will suit any buyer, even the most capricious person.
The waiting time is minimum.Everything happened quickly.
In general, everything is just great.👍👍👍👍
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May 5, 2024
So it's time to sell my old car. After the first impressions to potential buyers. I realized that I can't just waste time on this. Fortunately, I got a call from the manager of this car dealership. I decided to leave the car at this site. And to my surprise, 2 months later the car was sold. Either I'm so lucky, or the management guys just know their job and don't bother customers for nothing. Bottom line: I have money on hand and a very good attitude towards this agency.
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May 23, 2024
I applied to this organization in order to sell my car as soon as possible. The dialogue was conducted with the manager Vladimir, this man is a master of his craft, told everything and explained that, yes, and that the car would be sold as soon as possible, so it was. I was very satisfied with the service provided by this organization.
I recommend it 100%
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March 2
A terrible agency, first they call to persuade you to sell their car, and when you come to them, they actually knock down the price twice for a sucker and then they start to rub in that you came to buy a car and if they don't like it, the managers follow you into the rat to make a video about you, they say they're good, but you're a fool to push the price. Think about it and check everything a hundred times before you go to them. The worst cantor is also in the field near the cemetery))))!!!
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August 9, 2024
I stopped by the service and left my car with this organization. What can I say, I'll start with the fact that I was promised to do dry cleaning and put the car in order, to which I came to check my car in 2 weeks and I see that the car was not put in order at all, (allegedly) managers throw words to the wind and forget what they say at all
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October 5, 2023
Very professional. Fast, profitable, convenient. I will note the employee Andrey - attentive, lucid. They helped sell the car and picked up a new one, accompanied at all stages. Thank you very much.
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September 16, 2024
They constantly called and told tales about how quickly and for my price they would sell a car, as a result, when I arrived everything turned out to be completely different, they lowered the price at the very bottom of the market and in case of unrealization of the car they require 800 rubles, I do not advise either buying a car or using services
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5
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November 28, 2023
A very good car agency. Quickly, honestly, efficiently. I want to mention Oleg's employee. Very polite, attentive, knows his business and has good information about the car. Thank you very much! Very davolny agency and car!
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July 9, 2024
In 3 months of selling the car (it was never sold), there was not a single call, except for an offer to lower the price (although the price is already lower than the market), the ad on av is raised once a week, before putting the car up for sale and uploading photos, they did not even manage to shake out the sand mats. In short, complete unprofessionalism.
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August 27, 2024
It is a pity that I did not read the reviews about this company before I turned to them. Summarize all the negative reviews and you will understand what kind of organization it is. It seems that they write positive reviews themselves or order someone. Go around this place a mile away.
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December 25, 2024
We bought a car, there were no questions, the guys are all friendly and sociable.
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August 21, 2023
I bought a car for myself from this company. Pleasant managers, professionals in their field. Very convenient location. I am a nonresident and I only navigate Minsk by metro. It is also very convenient to leave the city (a couple of km from the MKAD).
I have already driven about 5 thousand Km by car. At the service station in my hometown they said that the car was in excellent condition. They served and told me to ride and not to sweat))) I will advise all relatives and friends 1aa
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April 17, 2024
Personally, I can't recommend it, maybe someone was lucky, personally I didn't like anything here!!!
1- the first thing was that the car was given dirty, I put it on a clean commission.
2- the conversation was with one person and certain conditions arrived immediately, they discount the price, although the price is normal on the phone, we will sell it, in fact another.
3- And the place there is not convenient for me, one plus the parking is covered and that's it.
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July 2, 2024
Great salon
We found our car there! In almost perfect condition
Very polite staff, the registration was carried out promptly and accurately
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December 16, 2023
It's nice to deal with the guys!I was selling a rare plug-in hybrid model and 1AA were able to sell it quickly enough, offering it to their customers. Plus, they were as responsive as possible to everything, especially my time (this is perhaps the most important thing).
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December 19, 2023
At the beginning of our communication, everything was fine until it came to bringing the car to the playground. Before the arrival, of course, everything was discussed by phone with the manager. I was driving from another city. I arrived, the first question from the employee was "how much do you want for it?", the second question was "how much will you throw off?", when I announced my cost, they said that they would not sell for my price since their commission is $ 1000, so you need to discount the price, I offered the average market price. In the end, I just wasted my time and left. I do not recommend this campaign
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May 20, 2024
a wonderful motorhome with good staff. we recommended a car, I'm happy with everything. Thank you. Special thanks to Manager Oleg!
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July 2, 2024
The first appeal to 1aa and immediately a negative experience. I left the car for a month. There were no calls under the contract, except to reduce the price. They planted a new battery and presented new chips on the body. The specialist Andrey did not explain anything clearly to the direct indication of the shortcomings. There was no question of compensation at all. There were no apologies.
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October 13, 2024
An excellent agency. We arrived, chose a car, issued all the documents, and on the same day we drove home in the chosen car. Thank you very much!
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December 6, 2023
A good thrift store, competent staff. I would like to mention Vladimir's manager for his resourcefulness in terms of attracting customers and professionalism in terms of selling your car. I definitely recommend it
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December 9, 2023
I left the car on 10/14/2023, Vladimir assured me by phone that he would sell this car in a couple of days.I assured him that this is not real, since this car has an engine problem!But he insisted that he was a pro in this business and that he would sell it!at the moment, today is 09.12.2023 and people from this agency are not even calling, although I asked to notify!I asked a friend to dial as a buyer and clarify, but THEY DIDN'T EVEN PICK UP THE PHONE AND DIDN'T CALL BACK!They are sitting on percentages on other cars and don't care about the rest!minus 1000 of them!I'm taking the car and I don't recommend this place!
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March 3
You can find a good car. Respect to Denis and Sergey.
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September 19, 2023
We bought our car through an agency. The staff is very friendly, masters of their craft. They will tell you everything in detail-they will show you, explain, and quickly resolve any issues that arise. The convenient location of the agency is also important. In general, only positive emotions remained.
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August 9, 2023
An excellent agency. I sold my wreck of the 2000s through them. So also, in addition, the managers picked up a new swallow for me. I'm happy with everything, I don't eat oil, I really turned out to be in my native paint, the mileage is not twisted. In short, the men surprised me. Usually you buy through a place like this - then you don't know where to put yourself, but this is not the case. I get behind the wheel and there is no limit to happiness. Special respect to manager Dmitry, I told him everything, showed him everything I could - I helped. I strongly recommend it, they know their job. 5 out of 5, handsome.
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September 10, 2024
There are a lot of cars, the prices are too high. They are overpriced even for those cars that are clearly in terrible condition. The staff is not very friendly, people are greeted by their clothes (assessing their possible expenses)
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January 27, 2024
I turned to this kind of car shop, handed over my car for sale for 21 days, as a result, during this time I never started the car in the cold and as a result, when I took the car the battery was discharged to zero, I had to call a burglar, pay from my pocket.
when asked if the car shop can pay a spec. for opening the car, only smiles in response!!! There were no apologies at all. PS the battery was new!!!!!
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May 13, 2024
They left the car for 60 days to sell it for sure, but alas and ah... Although they promised to sell it in 2 weeks. During all this time, they did not call themselves, and promised to report on the promotion every week. Polite until you leave the car, and that's it... In general, I do not advise against the word at ALL!
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June 26, 2023
To be honest, the impressions are not unambiguous..
Buying a car is below the average in Minsk, and I didn't really like talking with the manager.
Most likely, he was not very interested in my car, which is why such reactions.
Although it wasn't me who asked for it, but they offered to come several times.
As a result, I did not work with them.
But this is my purely personal opinion..
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December 24, 2023
The guys made a New Year's gift, sold my car in two weeks! I was very satisfied with the work of the staff, everything was explained correctly, the deal went quickly!
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March 13
Not professionals, from manager's calls to "office calls". They didn't sell the car, they gave it away dirty, they made sure that the price and mileage were so-so. Although when they took it away, everything was OK.
But even if they had sold, I wouldn't have given them more stars, the attitude..
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September 25, 2024
An excellent agency. The car is sold. Polite. They know how to solve conflicts. If the price is adequate from the seller, the car does not last long. Thank you
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August 8, 2023
Great guys, professionals in their field! Very quickly, literally in less than a week, they sold my car at the price I wanted. I am happy with everything, they were always in touch with me and answered all my questions. I will contact them in the future.
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February 13, 2024
I'm buying a car from this organization. I would like to express my huge thanks to specialist Denis for his professionalism and courtesy. You don't see this very often now. I will hope that everything will be fine. I will definitely advise you.
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July 26, 2023
They had the car for a little less than a month, but they never sold it, the photos were not taken for sale at all. The manager who persuaded them to put the car with them promised that they would sell it in 2-3 days, and that they work on a completely different principle from other companies (that they have buyers for whom they are looking for cars, and not vice versa). There is rather no pre-sale preparation than there is. I took the car all covered in dust both outside and inside. They promised a report every week, but in fact they never called. The contracts are completely different, what is sent and what is given for signature.
In general, wasted time.
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July 2, 2024
Great salon! The staff explained everything, showed and told everything as it is about the car. They also immediately gave valuable advice for ONE HUNDRED. 5 stars!
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March 25, 2024
I sold cars at this agency. A week later, the managers called back and reported that a deposit had been made for the car. It is very convenient that you do not need to deal with the sale yourself. I will be happy to sell my next car here
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September 9, 2024
I sold a car through a car dealership for the first time. Just a week or two after I left the car, the managers called back and said that they were interested in the car. We discussed the final cost, and in the evening I was informed that a deposit had been left. It is convenient that you do not need to deal with the sale yourself, show the car. All this is done for you by the professional specialists of this car dealership. I recommend it!
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August 8, 2023
It took me a long time to choose a car dealership to sell my car. Everyone called, but they answered all my questions here without a piece of paper. I read the contract, there are no nuances that would confuse me or would not suit me. I have been working in jurisprudence with judicial practice for more than 15 years. The car was described, the video of the car reception was filmed. The manager gave a direct contact. After 8 days, he called and said that they had taken a deposit for the car. I got the money. The guys are nice and they talk and answer questions. A very pleasant impression remained. Thanks to Manager Dmitry very much for his courtesy and professionalism.
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December 17, 2024
Friendly attitude. The communication process was very pleasant. Good service. The right price. It is worth recommending.
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June 22, 2024
I would like to express my gratitude to the employees of the 1AA company for their help in choosing a car and completing the transaction promptly
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July 4, 2024
They promise one thing, in fact, everything is not so
They promise to sell it in 2 weeks, but in fact they are persuaded to leave the car for 2 months
Big price increase
The cars are all in the dust just (
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October 18, 2024
The staff helped to choose a very decent car. Thank you very much.
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