1.kz
63 reviews
October 18, 2024
This store does not work according to the law! 82,990 tenge were sold in Kaspi. It is clearly indicated that the keyboard is backlit. But there is no backlight, I wrote to support, they told me how to turn it on, I did everything on video. I came to make a refund, they said on WhatsApp that the money would be returned immediately, a couple of days have passed since the purchase. The service did not even check it, they said there would be a check for 15 days. Think about it, people! Turn on the backlight for 15 days! You can immediately feel the deception. Then I started asking them for the verification status every day and in response I just got a copy-paste GOOD EVENING PRODUCT FOR DIAGNOSTICS, even though I asked in the morning. Then I was told that the product would be checked in 30 days. I will wait 30 days and probably file a lawsuit. These are scammers, since they obviously do not sell working goods and do not return money, do not contact them!
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September 9, 2024
Check the date of production of the goods. Yes, everything has it. Everything is six months old here, or I was so lucky, I bought a smart toothbrush
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July 27, 2023
It's just awful. The goods were waiting for pickup for 10 days. Moreover, there is no way to get through and find out about the availability of the product. There is no connection with the store at all except through bitrix. Even getting the goods by pickup is problematic. I don't give a single star. The attitude towards customers leaves much to be desired. Poor service, to put it mildly.
As for the product (ventilator) Midea fg18-19er Yes. Very good . And a very good design. It blows at the third speed by two meters. Considering the size, it is a good indicator.The engine for it, judging by the application, has little resource. Let's see how long it lasts. I am not satisfied with the service categorically. And I put a fat plus on the product.
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2
November 9, 2024
Super store. I ordered tires, everything is clear and on time.
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October 15, 2024
The seller does not fulfill his obligations, I strongly do not recommend this store!
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August 9, 2023
It's a terrible store, I advise everyone to think three times before taking anything from this store.I bought a refrigerator -it came non-working, we began to find out-the staff is inadequate, they "football" according to the principle of a lot of you (customers), we are few.They told me to wait 14 days - so that the master would just come and look at the refrigerator.And the fact that all these days in the summer, in the heat, we are their fault without a refrigerator - the answer is simple: "We do not have time for a lot of you (customers). I suggest reducing the customer base so as not to get involved with this store
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2
July 18, 2023
I ordered it in installments at the Caspian store and waited for delivery. They call the next day when the kaspi zhuma is already over and say that the goods are not in cash. He says that you can place an order in other stores again, but on credit. And I have already ordered both Ssd and RAM and a lot of other things, and now I have to cancel all purchases because of you. Why would I need all this if I don't have a video card? They just let me down. I chose your store, even though it was even cheaper there, but with a later delivery time.
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2
August 12, 2023
The review is negative as far as possible
Not only was he deceived by handing over the wrong product that he ordered, but also, in their opinion, he must drag it to their office and prove that you are not a camel and everything is fine with their product. We don't have the money to pick it up ourselves. The return time of 14 days has not passed yet, I will submit an application to the society, to the website of the prosecutor's office, it is a matter of principle to punish cheaters
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1
1
December 9, 2022
An excellent store, I found some of the cheapest computer gaming mice there, for 3500 tenge with additional buttons and backlight , convenient for work. The mouse was checked immediately on the spot , I did not even expect this and was given a one-year warranty , I also took other positions and was also satisfied , perhaps a very customer-oriented store
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1
March 19, 2024
I constantly took a laptop, a tablet, this time I wanted to take a refrigerator, but somehow they didn't get everything right, and I had to give up the refrigerator
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1
September 16, 2022
The most terrible online store ordered one, sent another in general, I ask why they say the error of the content that the product was not in stock and took another mirror without asking me if I needed another and the return is generally a nightmare for some whole day they took pictures of this mirror package and box is not a store but a nightmare, and now look there are differences I bought a white one with a wardrobe and they sent this meal in a brown frame
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1
1
August 10, 2023
Excellent store, courteous staff, success and prosperity to you 💐
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1
December 30, 2021
The guys are really the best!
They will always help, tell you what and how. If you need help in choosing or configuring, do not refuse. I have been buying from them since 2018, there were also negative moments, but the work of the staff is getting better every year. Plus, an accelerated attack has recently appeared, now it's a rocket and not a store at all :)
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2
July 7, 2023
An excellent online store, I always buy equipment from them
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August 24, 2023
A good store, but the sellers look tired all the time
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December 31, 2020
Disgusting store! I ordered a washing machine through the Caspi store. The impression of this store is the most disgusting! The managers could not answer whether there is a service center in our city, they could not give information about the product. But the most interesting thing is, besides the fact that the order arrived later than the deadline, they brought me a freezer instead of a washing machine!! I call the store, they tell me that I ordered a freezer! And only after my urgent demands, having opened my order, they made sure that I ordered a washing machine after all! And do you know how they handled the situation? But nothing! We just apologized! Apologies for the almost two-day wait, for the nerves spent for late delivery and searching for your car, for 2 days of waiting and leaving work, for the lack of competent managers who could give full information on the product, for the spoiled mood on NG! For all this, I'm just sorry, understand and forgive!!! It sucks completely!
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6
1
July 23, 2021
Good store, excellent service, friendly staff. I contacted them several times - the issues were always resolved quickly and efficiently
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3
1
December 3, 2022
The service is good, fast, convenient, not expensive!👍
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1
March 31, 2024
The best on the market.
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May 2, 2022
Almost everything is custom made. The usual little things are not available. In order to make a purchase on a legal entity, bureaucracy begins
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2
February 1, 2022
The store is so-so. The prices are not very interesting. Well, but there is everything. They have water. Not enough equipment for this +.
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3
January 15
Services suck
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February 16, 2021
The product is on display on the website and on the site of Kaspi, but it turned out to be impossible to buy it. They say the price was wrong. Only when did the store's mistakes become a customer's problem? At least they apologized, instead of automatic letters about the "cancellation of the order"
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3
5
February 4, 2024
An excellent choice
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July 10, 2020
I doubt it's the first one. There is no correspondence. It is difficult to compete with giants in the market. The staff is friendly, but not all of them. The girls in the hall are plowing, and the guys at the reception are sleeping... Or did it just happen to me?!
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2
1
September 30, 2023
Parking problem
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September 7, 2021
The norm. I often pick up Yandex orders here. It is convenient that you do not distract sellers, and all their attention remains to the buyers.
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2
2
October 18, 2022
We counted the goods for 3 days and canceled the order - out of stock. And not only for me....
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2
April 7, 2020
1kz. I know the online store firsthand, they work well together, we are friendly and communicate together, my office is nearby, I know everyone, but I do not use services, they are through the Caspian bank, and the Caspian they are not the same as before, refused their services.
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2
2
December 7, 2019
Very bad! I made an order when the stated delivery time came (about a week), it turned out to be impossible to get through to the store, there was deathly silence in the chat in response to my messages!!! I had to go to the office, where the manager left his number and said that the goods had not been delivered yet, we still need to wait. I waited another week (periodically calling the manager), after which another manager called me and said that my order was canceled, since the product was out of stock!!!
Order No.126707777 dated 11/17/19.
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3
3
September 11, 2020
An excellent store that delivers goods on time on order, picked up a smartphone and a TV from the branch, I have been using it for 4 months without flaws
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3
1
March 3, 2021
I took a camera from them in the Caspian Sea, not what was in the description and in the photo, support does not respond, there is no warranty card. I do not recommend taking anything.
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4
2
August 10, 2022
Great company! Professionals!
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1
June 10, 2019
I like this store, the prices are normal, the staff helps if you need help. I bought two products here, a TV and headphones, and in both cases the quality was more than satisfied with me. There were no problems with the documents.
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3
2
May 22, 2019
Not a bad store, I bought 3 different appliances 3 times.
I also ordered 2 types of equipment, no response or greetings, delivery began via Exline. We've been waiting for days. There is still no feedback. I bought it neither in installments nor on credit.
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2
2
July 16, 2021
A great store. Optimal prices.
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2
2
November 3, 2022
Prices are space!
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1
June 8, 2019
I bought a lawn mower in Talgar from you through Kaspi. it was delivered without any problems, it arrived in 3 days. thank you for the low price, and also for the original quality of the product
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2
November 17, 2019
A good online store with good prices and good service. I recommend.
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3
1
June 27, 2020
The service is lame, I made a refund, I stayed for more than an hour, only one person is engaged in such a service
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2
1
June 2, 2020
Great store! We are pleased with both the prices and the service!
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2
2
September 17, 2019
A good store, convenient because it is close to work
It is inconvenient that the managers themselves go to the warehouse for the goods
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3
June 12, 2022
Everything is fine!
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1
January 23, 2022
Polite staff
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2
1
September 22, 2021
All right, good luck to the guys!
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1
July 25, 2019
A good store, very nice staff and good prices.
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2
2
September 16, 2019
Everything is great, a lot of different goods. The sellers are polite.
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3
April 24, 2021
Not bad, but sellers are slow to register
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3
October 8, 2019
We bought a nebulizer on a day off. Well, they work for a very long time, they waited 40 minutes for the order to be taken out.
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2
1
July 22, 2021
Slow maintenance
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1