Appeal to the administration.
I want to share my situation. I came from Orenburg and couldn't go to the city for a long time. I couldn't call a taxi because I didn't have a local number. All the ticket offices and stalls in the station hall refused to call me. Maybe there is a way to solve this problem so that you can call a taxi.
Nice train station. Conveniently, tickets can be purchased online. I use it often. If you do not check out due to the weather conditions of the flight, the money is returned online to the card as well. Although they say that 10 days is a refund. No more than 3 days.
Thanks to all the employees of the Express bus station. I have been using your services consistently for many years. And everything is always on time, polite and dignified. Just like the last time, a week ago. Good luck and prosperity to all