Failure. I already stayed at this hotel a year ago, everything was ok. But this time it's a complete disaster that cannot be described. We arrived tired from the airport, at the reception they are busy with registration for a long time. Suddenly they say your room is broken, we can't check you in, there are no other rooms available. They offer their apartment rented elsewhere at a discount. We don't have any options, we're tired. They agreed. They take us there by taxi. The apartment is in an old house, the entrance stinks. The apartment itself was not ready to move in, and the conditions were not the same: there was no water, no shampoo, some kind of laundry was drying on the balcony. There is no hot water in the bathtub, scary old towels. Horror. Then we were tortured with paying for this apartment, the owner also managed to yell at me into the phone, although this is completely their failure. In the evening, their employee came with a terminal so that we could pay for the apartment with a card and explained that they had lied to us during the day. The number was not broken. Our room was extended by another guest, and they just forgot about our reservation. It's a nightmare. Ruined vacation, nerves, etc.
I really liked the hotel. We lived in a large two-room room with balconies. The windows faced the street. With the windows closed, the noise from the road did not interfere.
Convenient location, atmospheric, comfortable beds, decent breakfasts.
The staff is very nice. I recommend it!
A charming little hotel on the second floor of an old mansion. The old town is a 10-minute walk away, the local pedestrian "Arbat" with cafes and boutiques is even less. We lived in a room with a balcony overlooking the courtyard, and everything was fine - cleaning every day, the water in the shower is hot, the pressure is good, there are a lot of blankets, pillows, bath accessories. And what a view!
For breakfast there was a buffet, and tea-coffee and hot dishes (omelette, scrambled eggs, etc.) the administrator from India cooked to order - everything is hot and fresh. In the hall where breakfast is held, by the way, there are a couple of tables on the balcony and a piano (not upset, some of the guests even practiced on it in the morning). I think if we return to Baku, we will stop only here.
PS there are Russian-speaking staff at the hotel, but it is the Indian administrators who do not understand Russian. But in general they are responsive and caring, and it is quite possible to explain to them in basic English what you need help with.
The place is gorgeous. In the center of the old town, 200 meters from the embankment, excellent staff (Indians), normal breakfasts. Since the hotel is old, there is a peculiar smell. 4 that's the only reason. I recommend.
A great small hotel almost in the very center of Baku. The building itself is 19th century, ceilings under 5 meters. Friendly staff and good breakfasts. Recommend