Everything is basically not bad, but blah, the problem with drinks, I understand they are over, I'm pushing the code, but there is no drink, I thought maybe I'm not suitable under the terms of the promotion, I started reading about the promotion and no, I'm suitable under the terms of the promotion, I tried several times to pour a drink, but nothing worked and I realized that most likely the drinks had run out. I didn't have time to argue or explain to the staff that there was such a problem. It's not my job to monitor the availability of drinks. And also the drinks were mixed up, where the pepsi icon gives out mirinda, where mirinda, north up, where seven up, respectively pepsi. Also, keep an eye on where the person is ordering from, I'm standing like a fool looking for a receipt in the package, but it turns out they didn't look at what I was ordering through the app and didn't issue a receipt. All this needs to be monitored, as well as the cleanliness of the hall and the manner of speech. If anything, there are no complaints about the cleanliness and manner of speech, the hall is clean, the staff is polite
The examination at the restaurant on Denisovskaya Street 9 is simply terrible, and the cashier Akhmetova Anna does not accept orders correctly, the request to review the order was answered with rudeness, the administrator of this institution simply waved her hand saying that these are young employees there is nothing to worry about, Angelina Logoiko responded with rudeness to the request to provide a book of complaints. The order was never assembled to the end.
The tables in this institution are all dirty, it seems that the visitor should come and wash the table himself, the cashier does not know the waiting time themselves.
The manager's request is to train the staff to communicate politely and retrain their employees.
1) they do not report the positions or put the wrong ones that they ordered.
2) they do not keep order in the hall of their restaurant, the trash cans are full, garbage is on the trash cans and tables, garbage is falling out of the trash.
3) the condition of the small hall, behind which they are obliged to sit, leaves much to be desired, the floors are dirty, the tables are dirty, the students are always yelling, without ordering anything. Schoolchildren go begging for receipts in order to pour a drink.
4) not friendly employees at all, if you don't like the job, then what's the problem with quitting?
5) 1.5 employees work in the kitchen, the rest run around, create the appearance of work.
6) It takes too long to issue orders.
P.S. the cooking and gathering time, the norms of communication and appearance, as well as the taste of the product are simply terrible.
-advice from a person who worked as a catering administrator: wash the grill and clean the beer taps.