Excellent carrier. The buses are brand new, clean, Wi-Fi in the cabin, stove, air conditioning, TV, comfortable adjustable chairs, USB. Top-level service, the ability to order tickets online. I recommend those who often travel to Moscow and back.
Terrible company. Treating passengers like cattle.
Flight 11/29/2024 at 11:40 Stakhanov - Moscow (Southern Gate)
The driver provoked and was rude to the military returning home, although everyone was sober and adequate.
The flight was delayed for 3 hours, all attempts to get an answer from the company's representatives ended in complete disregard of them. People were sitting at the train station, waiting, without information. Then it became clear that the bus had broken down. (which was already breaking)
No one apologized for the delay, and the telegram messages with my questions were deleted.
No, guys, you're not carrying bananas, but you're responsible for living people. If the ticket costs 5,000, then be kind enough to at least respond in a telegram when you are simply asked for information - this is normal in Moscow and in the civilized world, if anything. Get used to it.