We ordered pizza on Lenin Street, it arrived semi-raw. They called and explained everything to us, they told us that they were checking everything and it couldn't be raw, we threw off the photo. Then they wrote that they have a new supplier of Mozzarella cheese and this cheese is white and soft and if we are not satisfied with the roasting and we can return it. The dispatcher replied as if we owed them something, she didn't even apologize, but started arguing 👎🏻
We were with friends many times, we really liked pizza, today 15. Jan. 2025 we decided not to come any more pizza is not delicious, we waited for an hour and 15 minutes until we were reminded, they served it barely warm, asked to warm it up again, they gave it warm. There is no attention at the checkout and they are sitting on their phones.There was an Iceberg supermarket area
I don't understand people's reviews, I'll tell you the reality. Several points around the city.
Hunting shawarma - wait for a dry one for 250 rubles
Hunting for wings - they will not bring delicious
If you want pizza, then the courier is alone, then they can't do anything.
There are constant misunderstandings in the institution, they are stimpatic at the checkout, but there is fluff in the brain, you ask when the order will be? In response, give me a receipt, went to the kitchen, oh, it's not ready yet, give me a receipt, stuck it on the refrigerator and went to smoke with some person.
As a result: service 3 out of 5
Food 1 of 5
I do not recommend this institution
I went to the restaurant next door, it's fast and delicious.