They are accepted both on a first-come, first-served basis and by phone by appointment. Naturally, if you go by appointment, then there is a live queue at the stop. The whole procedure took about 7 minutes. There are 2 female employees in the office. They are very pleasant and helpful. The impressions of the visit are positive
A very nice and friendly employee took me to her lunch. But for a very long time, due to the fact that she is alone, although she works very fast, there are a lot of people. There are no places to expect, people are sitting on the stairs, windows, etc. There is no electronic queue, which would be very appropriate!
Polite and pleasant staff, the reception is conducted without an appointment, which is important for us. The only disadvantage is the search for parking places nearby.