All flights and the most professional service were excellent, five balls out of five, especially in a difficult and stressful environment like in August, bow to the employees of Aeroflot
The airline is average lousy. Ticket prices are high, and the quality of service is average. They still take buses to the plane. They are pushed into the bus like a herring into a barrel. Upon arrival at the plane, they can be held in a stuffy and clogged bus for up to 19 minutes with the doors closed.which once again confirms the bestial attitude towards people. I pay 10,000-12,000 rubles for a Moscow-Ufa ticket. for a 2 - hour flight and a sandwich snack .
The route is Aeroflot Moscow - Vladivostok 7.06.2024 flight SU 1704. The flight is long for convenience, we booked seats according to the scheme of the aircraft on the website row 18 seat D and E with a passage in front. It turned out that the scheme of the aircraft was completely different, we had the same rows in front of us, for which we paid it is not clear, and by the 8-hour flight, waiting for takeoff 1.5 hours in the cabin was added.
The route is Aeroflot Russia Vladivostok-Moscow on 06/25/2024 flight SU 6252. The situation repeated itself. We booked seats according to the scheme of the aircraft on the website row 9, place G and D with a passage in front - the scheme of the aircraft is completely different, there were the same 3 rows in front of us (some kind of comfort zone), for which we paid is not clear.
As a result, we could get these seats at check-in and baggage check-in for free, the overpayment was 3,560 rubles.
The most interesting thing is that we weren't the only ones. The flight attendants could not give any explanation about this.