I didn't like the fact that since July 28 they can't bring us a shower cabin and a shelf with a mirror. Everything was paid for immediately and the delivery. But they said that this product is defective. And still the product has not been delivered
The store is good, the staff is not bad either, but unfortunately the person at the checkout tried to cheat me with money and appropriate it for herself until I told her
The store is good. There is almost everything . A wide range of services. But management is lame. There is no teamwork. All structures work separately. But the administrator is working at 200%. I solved the problem promptly. Thank you.
They did not give one rubber gasket, they installed a toilet bowl from the bottom of the barrel, water spilled when flushing, they had to unscrew it and found that there was not enough rubber gasket between the toilet bowl and the tank, they had to take an old toilet bowl, so look carefully when they will be forged.
I've been to this hardware store many times! A very expensive store, sales managers "shove" unnecessary goods to ignorant customers in construction, even if they are co-specialists! They argue with the experts, supposedly they know everything! If possible, buy construction products from other stores!
I am satisfied with the prices and assortment. To date, there is no alternative to this store in Karaganda. You can buy everything you need. The prices are reasonable. Customer service is at the highest level, they will always prompt and help with the choice. The attitude towards customers is very good. I used to buy in Stroymart, about 15 years ago. Now, unfortunately, there are only boutiques there. I like the fact that at 12 months old .that unused material (tiles, wallpaper, etc.) they take back. The delivery service is well organized. There is only one small remark. There is a poor selection of furniture fittings. As it is, everything is fine.
Poor service, stood for half an hour, the consultants did not come up. I asked where the goods were, they drove all over the store. My nerves were frayed.
The construction materials are of course high-quality, and the sellers are generally like teenagers who are forced to work by their superiors or parents
Making a loan is a long process, you have to go from operator to operator a lot, then one or the other is not in place. The delivery costs three thousand, I agree, but taking an additional two more, for asking to bring it earlier, is already too much.I don't know if I want to take the product from your store anymore.
My wife and I decided to buy tile for bathroom and kitchen repairs. I will not say that there is a large selection or the choice differs from the neighboring store "World of tiles", but we decided to take it here. The sales consultant helped with the selection, which is good. There is a 10 percent discount, which is also good. Well, somehow everything is good. They promised to deliver it in two days. Two days later, they called and said that our tile had been brought, but it was broken. Then the sales consultant informed us that our order was ready in full. We arrive and it turns out that our order is absolutely not ready. It's outrageous, they didn't even try to make amends. I have never seen worse service in the process of delivering goods to the customer. It's a pity you can't put a minus mark. Well, in addition to everything else, the parking is disgusting, there is practically no parking. In general, the store for 12 months in Karaganda is not the best among the worst. It is as bad as all the construction shops in Karaganda.
A good selection of goods collected in one place. But all the same things in the city can be found in other places at lower prices. Good staff service in the departments (but sometimes you have to wait a long time for a consultant), friendly staff at the cash desks and disgusting work of delivering goods from the warehouse - slow movers who can get into an altercation with you. There is delivery, but as a rule, waiting for delivery takes a couple of days after purchase, which is not convenient at all
And the sellers are competent, and the discounts are not bad, the consultants are wonderful. I like everything, the product range is not bad, it is quite wide.Well done guys, keep it up!
A building materials store where you can find everything you need for repairs! However, in some departments the prices are too high. (For example, on ceramic tiles)
Long service time. The manager abruptly switches to other clients, once you pay, they forget about you. You need to remind yourself of yourself several times. There are huge queues at the checkout. They do not follow any measures to prevent infection with the virus