I really liked the WestCamp camp! Excellent organization, lots of interesting events, delicious food and caring counselors. The children returned happy and full of impressions. Thank you for the unforgettable moments!
We did not think that we would have to write a negative review about the camp West Samr. We read reviews, looked at the profile on Instagram, everything seemed very interesting and organized, but once on the spot our child faced completely different conditions.
Firstly, after the children were brought to the camp (departure from Tashkent was at 9.00 o'clock. It took about 1.5 hours to get there), there were no places in the dining room and the children carried chairs. As a result, by 14.00 they were given lunch (there was only a plate of pilaf and that was it).
Secondly, the conditions in the rooms in one word are terrible (you can see in the photo). It feels like the room is not cleaned at all after the previous shifts. As evidenced by dirty floors, furniture and debris in the room. The condition of the shower room and bathroom leaves much to be desired. It is very dirty (although the Administration assures that everything is fine, that there is no such thing).
There are 6 places in the room, it is very cramped and stuffy, and moreover there are only 3 cabinets (condition in the photo). There is an outlet in the room, but not a working one.
I would really like to warn other people against wasting time, negative emotions and money.
It seems that either the administration is not aware of the real conditions in the camp, although it says that even vacationers from America like everything (I would like to see the conditions in which foreign guests are accommodated), or pretends that everything is fine. Although we are also guests in Uzbekistan, though not from America :)
Even the fact that the child has just arrived and wanted to leave a few hours later should somehow alarm the administration and in turn consider this case. On the contrary, the administration denied our words and assured us that everything was fine in the camp, good conditions. But the photos speak for themselves, and the child will not lie. We've been to other camps, but we haven't seen this one yet.
We asked for a partial refund, but were refused. Our child did not stay in the camp even for a day and ate only lunch (the above is what lunch consisted of)
It turns out that this organization simply does not value its reputation, and the main thing is to attract the client with beautiful photos and videos in insta.
Perhaps there were good times in this camp (judging by the positive reviews), but unfortunately not now and they are unlikely to be with such an attitude.
Note to the administration! Improve the conditions, and most importantly, keep the brand. Then you will really have everything in chocolate, not just a beautiful wrapper, but also the contents.
We did not think that we would have to write a negative
review about the West Camp. We read reviews,
looked at the profile on Instagram, everything seemed
very interesting and organized, but
once on the spot our child faced
completely different conditions.
First of all, they didn't like the food ;
Secondly, the conditions in the rooms are, in a word
, terrible.The condition of the shower room
and bathroom is very
dirty
There are 6 places in the room, very cramped and stuffy
The children went for only 4 days, they cried, and we took them away, they did not return the money to us and even were rude, they have a lifelong aversion to lager.
I would really like to warn other people
against wasting time, negative emotions
and money.