I love sweets from Kommunarka, not all of them, but they do the classics well (alyonka, kommunarka, stolichnye, truffles, bird's milk). I love the store in Persham. There's a coffee shop there. I recommend to try hot chocolate - it is very tasty. The disadvantage is that very often there is no milk hot chocolate. And the staff is the weak link. I wish I could be more polite. It's okay to drive up to Persh on weekdays and park, but it's difficult on weekends.
The store is good, a wide range, polite sellers. But here is a cafe in the store.... We took cappuccino with my sister (it turned out to be so-so) and cakes. The cashier asked during the payment: "Do you want a napkin or a plate?" Hmm, of course, on a plate, we'll sit down at a table. It turned out that the plate was made of paper, and the cost is additionally paid for the paper cup, as well as for the plate. Wooden stirring stick - please, 2 kopecks. Honestly, a scoop is a scoop! Kommunarka is a respected company, I didn't have enough money for cups in a cafe (or at least to include consumables in the price), or I really wanted to make money on these consumables.
The store is excellent, the range of products is very large. We are always satisfied with the products of this company. The whole family went to choose and buy new products.
The cashier spoiled the impression very much, who told me, the only customer at that time in the store, that EACH type of candy should be put separately in a separate bag, because I will create a queue (in the form of one of me) and the cashier will take a long time to disassemble and weigh. I agree that this is inconvenient. But it is also inconvenient that we had about 20 types of sweets, 5 pieces each. 20 packages? Does the buyer need to use 20 bags to get 5 pieces of candy?
By the way, there is no such problem in other branded stores. They treat all the candies in one package calmly, professionally and quickly select and weigh them in just a couple of minutes.
There is no customer orientation at all. The main thing for such cashiers is to show their importance and how tired they are.
I had to pour everything into separate bags, then pour everything back into one after the purchase, the impression of the store and the employees deteriorated. If it wasn't for the child who was waiting for these sweets, she would have left this institution altogether.
Well, the quality of the products is always on top.