A disgusting store, I chose headphones for a long time and decided to stop at AirPods pro 2, I saw that they also had an attractive price. 740 rubles, I think it's cool, I made an order, after a couple of minutes the girl called back and said that the headphones were in the store, but she named the price 940 rubles, which immediately confused me, I answer her why such a price, it's because of the payment by card, I say well. I will buy it for cash at the same price as on the website. After a minute of waiting on the phone, the girl said that the site was malfunctioning, and the price was 800 rubles, although I looked at this site for a long time and the price hung for a long time 740 rubles. It's a pity I didn't have time to take a photo, so I would have attached it here.
Disgusting service. To be honest, there is a lot of one star.
On July 22, the order was placed before 15.00. According to the rules of the store, an order placed at such a time is delivered day after day. The agreed delivery time is after 19.00! At 17.45 the courier calls once and, attention, gets on the busy line from the client. Instead of calling back, cancels the delivery! Of course, they didn't warn you in advance that they would be calling. After my call and the claim received, they are rude from the series: they made concessions to you (I wonder what kind?.. after all, everything is within the terms of the company specified on the website), do not want to buy (seriously? Don't worry, there are plenty of competitors on the market). We spent half a day waiting. Finally, the client was accused, and I quote: "instead of chatting on the phone, I should have called back." We have not heard about the adequacy of customer orientation here. The response to the review about the terrible service was that the service is excellent. (look at your rating). The phone was hung up, probably the arguments are over
I do not recommend it.
They sell used or refurbished phones under the guise of new ones. They sent the phone all chipped on the body, there are no grids on the speaker. It was stated that the phone is a new showcase in perfect condition, in fact - used. They promised to replace it, but they have been ignoring it for a whole month. The only plus is that a hydrogel film was glued to the phone. In general, I do not recommend it.